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SocialPilot Reviews & Product Details - Page 18

SocialPilot Overview

What is SocialPilot?

SocialPilot is a social media marketing automation tool that helps you in scheduling and analyzing your social media marketing activities and thereby increasing your social media efficiency and reach. 1) You can connect over 9 social media networks like Facebook, Twitter, Instagram, Google My Business, LinkedIn, Pinterest, Tumblr, TikTok and VK with SocialPilot. 2) Share as many as 500 posts and connect over 100 profiles with just one SocialPilot account. 3) Manage your social media conversations with Social Inbox. 4) Add up to 10 team members in your SocialPilot account to delegate sharing and scheduling with the Team Collaboration feature. 5) Schedule 100s' of posts at a time uploading a CSV with the Bulk Scheduling feature. 6) Create customized posts for individual social accounts at a time and also mention other Facebook and Twitter profiles for more engagement. 7) Analyze your social media marketing activities with easy to understand Social Media Analytics and Reporting. 8) Have a look on when and what you have scheduled visually with the Social Media Calendar. 9) Never stay out of new content ideas, curate content suggestions and save them as drafts for later use. Add Curated Content and RSS Feeds for a never-ending queue. 10) Wait no more for your client's social media account credentials - just invite them and manage their social accounts effortlessly with the Client Management feature. 11) Create your own customized branded domains for more visibility and recognition with the URL Shorteners SocialPilot provides and get rid of long, unwanted, ugly-looking URLs. 12) Boost your Facebook posts right when you are scheduling it. And so much more... under one roof! There's a free 14-day trial* to test it out yourself :) *no credit card details required

SocialPilot Details
Product Website
Languages Supported
German, English, French, Portuguese, Spanish
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Product Description

SocialPilot helps you automate your social media posts and manage them more efficiently while saving enormous time.


Seller Details
Company Website
Year Founded
2014
HQ Location
Lewes, Delaware
Twitter
@socialpilot_co
74,318 Twitter followers
LinkedIn® Page
www.linkedin.com
148 employees on LinkedIn®
Description

SocialPilot is a powerful social media suite for marketing agencies, small and medium businesses, creators, professionals, and any individuals who want to increase their social media presence effectively. SocialPilot offers you easy-to-use yet advanced functionalities to take your business to the next level in social media management. With its dynamic features like Bulk Scheduling, AI Assistant, and Content Library, it makes your social media management effortless, reliable, and seamless.


Jimit B.
JB
Overview Provided by:
Entrepreneur | SaaS Expert | Marketer | Startup Enthusiastic

Recent SocialPilot Reviews

SL
Shawn L.Mid-Market (51-1000 emp.)
5.0 out of 5
"THE Social Media Software To Use - Look No Further"
It is extremely easy to set up all of the users and the teams can start posting right away! The interface is very intuitive with everything you ne...
HN
Hristo N.Small-Business (50 or fewer emp.)
4.5 out of 5
"Social media posting at its best"
Nemerous accounts, grouping of accounts, analytics, history of posts, drafts and AI assistant. I also like the support we have always received in a...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"A Solid Social Media Scheduler"
The calendar makes it super easy to see what's on tap, and once you have a system in place you can quickly schedule multiple channels over multiple...
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SocialPilot Media

SocialPilot Demo - Connect your Social Media Networks
You can connect multiple accounts with SocialPilot depending on the plan you have chosen.
SocialPilot Demo - Dashboard
View your posting history and daily usage chart in the Dashboard
SocialPilot Demo - Create a Post
Create and schedule customized posts with different media options - Images, Videos, and GIFs to make your posts more interactive.
SocialPilot Demo - Social Media Calendar
Schedule and view your daily, weekly and monthly posts with this intuitive calendar
SocialPilot Demo - Analytics
SocialPilot provides you with a comprehensive view of how your posts have been performing - including the posts that you haven't published using SocialPilot.
SocialPilot Demo - White labeling
White labeling of your account will completely customize your dashboard and interface to reflect your branding.
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Video Reviews

823 SocialPilot Reviews

4.5 out of 5
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823 SocialPilot Reviews
4.5 out of 5
823 SocialPilot Reviews
4.5 out of 5

SocialPilot Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SocialPilotQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Josh S.
JS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

I believe SocialPilot is a great choice for our needs. The client portal feature allows us to create a customized and branded interface for our clients, offering transparency and collaboration. It gives our clients access to social media analytics, reports, and scheduling information, fostering a professional and dedicated space for communication.

Moreover, SocialPilot's white labelling feature is incredibly valuable. We can rebrand the platform with our agency's logo, colours, and domain, creating a cohesive brand experience for our clients. This customization enhances our agency's professional image and strengthens our brand identity.

In terms of social media management, SocialPilot offers robust features. We can efficiently schedule and automate posts across multiple platforms, saving time and enabling us to plan our content strategy in advance. The analytics and reporting features provide valuable insights for measuring campaign effectiveness and demonstrating results to our clients. Additionally, the content curation feature helps us find and share relevant content, engaging our audience effectively.

Collaboration is essential for our agency, and SocialPilot's team collaboration features cater to that need. We can easily manage social media accounts, assign roles and permissions, and collaborate on content creation and scheduling. This streamlined workflow improves coordination among our team members and enhances our overall productivity.

Considering all these factors, SocialPilot aligns perfectly with our agency's requirements. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

In terms of the user interface and design, I find the user interface of SocialPilot to be less intuitive and visually appealing compared to other tools I have used. Navigating through the platform and finding certain functionalities took some time to get used to. It might not be the most visually appealing or user-friendly option for everyone.

SocialPilot offers essential social media management features, but I found that it lacks some advanced functionalities available in its competitors. For instance, other platforms might provide more comprehensive analytics, advanced targeting options, or additional automation capabilities.

Nothing major, though. We are very happy with the product and service. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

SocialPilot is solving several problems in social media management, and as a user, these solutions benefit me in the following ways:

Time Efficiency: SocialPilot helps me save time by providing scheduling and automation features. I can plan and schedule my social media posts in advance, ensuring a consistent presence without having to manually post content every day. This allows me to focus on other important tasks and allocate my time more efficiently.

Centralized Management: With SocialPilot, I can manage multiple social media platforms from a single dashboard. Instead of logging into different accounts and platforms separately, I have a centralized hub where I can view and control all my social media activities. This streamlines my workflow and simplifies the management process.

Client Collaboration: SocialPilot's client portal feature is beneficial for me in terms of collaboration with my clients. I can create a branded and customized interface for my clients, providing them with access to social media analytics, reports, and scheduling information. This transparency fosters a stronger agency-client relationship, as we can collaborate effectively and keep clients informed about the progress and performance of their social media campaigns.

Analytics and Insights: SocialPilot offers analytics and reporting features that provide valuable insights into the performance of my social media efforts. I can track metrics such as engagement, reach, and clicks, which helps me measure the effectiveness of my campaigns and make data-driven decisions. These insights enable me to refine my social media strategies, optimize content, and ultimately achieve better results.

Branding and Professionalism: The white labeling feature of SocialPilot allows me to rebrand the platform with my agency's logo, colors, and domain. This customization enhances my brand's professionalism and provides a cohesive experience for my clients. By presenting a branded solution, I can strengthen my agency's image and deliver a more polished and professional service. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

Easy to use and the analytics are pretty good. You can add multiple profiles and schedule across them easily. If you're just doing a few social accounts for a small to medium sized company then the price to performance ratio is good. Another minor thing is that I used to use sproutsocial which was constantly disconnecting from business accounts causing posts to fail and that has never happened on social pilot. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

On sproutsocial, it tells you the best times to post when you are choosing the scheduled times. But on Social pilot you have to go to analytics, find the best times to post for each day, then remember those (or write them down), then create your posts and schedule using that info. It should just tell you when scheduling what the best times are.

There are also some discrepencies in analytics across Socialpilot and Meta's various business manager/IG analytics etc. So you kind of need to piece it together for accurate reporting. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Social Media Management across multiple brand accounts Review collected by and hosted on G2.com.

Maria C.
MC
Social Media Marketing - Internship
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

It is easy to use and very clear. It is time-efficient and it aids to manage your content in a clean manner. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Occassionally, when posting something it glitches but this issue has been solved immediately after you contact the Social Pilot team. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Social Pilot is an effective tool because it solves the problem of constantly remembering to post everyday, this is because you can schedule posts. It is truly benefitting me as I can schedule a large amount of posts in one day, for example, and have plenty of time the rest of the week to focus on other things. Review collected by and hosted on G2.com.

SL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SocialPilot?

It is extremely easy to set up all of the users and the teams can start posting right away! The interface is very intuitive with everything you need at your fingertips. The Calendar and custom reporting are great tools to view what is being posted at each business unit. Social Pilot is used multiple times a day and is a lifesaver when it comes to managing multiple properties and teams. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I have not found anything I dislike, previously I used a different (more expensive) system and SocialPilot is by far the superior product. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Having one location to manage all posts, reviews and teams submitting items for review is essential. Review collected by and hosted on G2.com.

John S.
JS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

The platform and tools available through Social Pilot are quite easy and straightforward to use which requires little to no prior experience using a social media management platform. The adaptability and flexibility to connect multiple accounts and schedule posts are quite unique and reliable. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

There is a lack of alerts or notifications for real issues with accounts or connectivity. If an accurate system in place could notify me in a timely fashion, it would be greatly appreciated. Also, some ways to distinguish emails from alerts on accounts rather than just ads or tips from Social Pilot. Something maybe as a title or a flag attached to the email. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

It allows my firm and myself to manage many accounts on behalf of our various clients as we actively make changes and adjustments to our posting schedules for them. Review collected by and hosted on G2.com.

Ben O.
BO
CEO
Media Production
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about SocialPilot?

User-Friendly Interface: Navigating through Social Pilot is as smooth as a well-aged scotch. The dashboard is intuitive, making it easy to schedule posts, track analytics, and manage multiple accounts.

Cost-Effective: Unlike some of its high-maintenance competitors, Social Pilot offers robust features without burning a hole in your pocket. It's the Tesla of social media tools—luxury at an affordable price. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Limited Integrations: While it covers the major platforms, I'd love to see more third-party integrations. But hey, nobody's perfect.

Costs for Upgrades: When adding on other more advanced features, the cost starts to compare with other social media management platforms that may do a better job Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

This app provides for me the ability to efficiently communicate across all of the social media channels I manage at a cost that was less expensive than other tools considering the features I am using. I have demo'd how I am using this with others I work with and they too have seen the benefits and have become interested in using it as well. This tool is a must if you are managing multiple channels. Review collected by and hosted on G2.com.

MP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

The ease of publishing on multiple networks at the same time. The ease of use. Technical support. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

There really is nothing to dislike. I would like, when a post gives a publishing error, that on its own initiative, it would try to publish again automatically. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Managing 50 accounts would be impossible without SocialPilot. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Miguel, Thank you for sharing your positive experience with SocialPilot!

Your suggestion about automatically retrying posts with publishing errors is valuable feedback, and I'll be sure to pass it along to our team for consideration. It's fantastic to know that SocialPilot has made managing 50 accounts possible for you. If you ever need further assistance or have additional insights to share, feel free to reach out to me at ranajit@socialpilot.co. I'm here to help with anything you may need.

Ranajit

Customer Success Manager

TS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

As a first time social media manager, Social Pilot makes publishing for my clients super easy! Give it a try! Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Sometimes SP disconnects from Instagram. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

SocialPilot solves the challenge of calendaring and posting my clients videos to multiple platforms! Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Travis, Thank you for taking the time to share your feedback on SocialPilot. We're glad to hear that our platform has made social media management easier for you, especially as a first-time social media manager. Your encouragement means a lot to us!

I also noticed your mention of experiencing occasional disconnections with Instagram. I understand that this can be frustrating, and I appreciate you bringing it to our attention. Instagram connectivity can sometimes be influenced by changes or policies on their end, but I'm here to help address this issue for you.

If you're comfortable, could you please share more details about the Instagram disconnections? For a more personalized investigation, you can reach out to me directly at ranajit@socialpilot.co. I'll look into this matter personally and work on finding a resolution to ensure a smoother experience for you.

Ranajit

Customer Success Manager

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SocialPilot?

Great price point. It cost significantly less than Hootsuite Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I don't have any complaints about Social Pilot Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

We can schedule our content in a central location Review collected by and hosted on G2.com.

Aditya M.
AM
Summer Intern
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SocialPilot?

Intuitive interface. The product has less complex features which make it's functioning simple and also linking od social accounts easy. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Product sometimes glitches on a very rare basis and does's not posts on some linked accounts Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

SocialPilot is solving the problem of scheduling similar content on multiple social media platforms at the same time Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Aditya, I'm glad to hear that you find SocialPilot's interface intuitive and user-friendly. It's great to know that our platform's simplicity and easy account linking are serving you well.

Regarding the occasional glitches and posting issues, I want to assure you that such performance-related issues are rare occurrences. However, your feedback is valuable, and we'll continue to strive for even smoother functionality.

If you ever want to discuss your experience further or have any other feedback, feel free to reach out anytime at ranajit@socialpilot.co. I'm here to listen and assist in any way I can.

Ranajit,

Customer Success Manager