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823 SocialPilot Reviews
Overall Review Sentiment for SocialPilot
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I believe SocialPilot is a great choice for our needs. The client portal feature allows us to create a customized and branded interface for our clients, offering transparency and collaboration. It gives our clients access to social media analytics, reports, and scheduling information, fostering a professional and dedicated space for communication.
Moreover, SocialPilot's white labelling feature is incredibly valuable. We can rebrand the platform with our agency's logo, colours, and domain, creating a cohesive brand experience for our clients. This customization enhances our agency's professional image and strengthens our brand identity.
In terms of social media management, SocialPilot offers robust features. We can efficiently schedule and automate posts across multiple platforms, saving time and enabling us to plan our content strategy in advance. The analytics and reporting features provide valuable insights for measuring campaign effectiveness and demonstrating results to our clients. Additionally, the content curation feature helps us find and share relevant content, engaging our audience effectively.
Collaboration is essential for our agency, and SocialPilot's team collaboration features cater to that need. We can easily manage social media accounts, assign roles and permissions, and collaborate on content creation and scheduling. This streamlined workflow improves coordination among our team members and enhances our overall productivity.
Considering all these factors, SocialPilot aligns perfectly with our agency's requirements. Review collected by and hosted on G2.com.
In terms of the user interface and design, I find the user interface of SocialPilot to be less intuitive and visually appealing compared to other tools I have used. Navigating through the platform and finding certain functionalities took some time to get used to. It might not be the most visually appealing or user-friendly option for everyone.
SocialPilot offers essential social media management features, but I found that it lacks some advanced functionalities available in its competitors. For instance, other platforms might provide more comprehensive analytics, advanced targeting options, or additional automation capabilities.
Nothing major, though. We are very happy with the product and service. Review collected by and hosted on G2.com.
Easy to use and the analytics are pretty good. You can add multiple profiles and schedule across them easily. If you're just doing a few social accounts for a small to medium sized company then the price to performance ratio is good. Another minor thing is that I used to use sproutsocial which was constantly disconnecting from business accounts causing posts to fail and that has never happened on social pilot. Review collected by and hosted on G2.com.
On sproutsocial, it tells you the best times to post when you are choosing the scheduled times. But on Social pilot you have to go to analytics, find the best times to post for each day, then remember those (or write them down), then create your posts and schedule using that info. It should just tell you when scheduling what the best times are.
There are also some discrepencies in analytics across Socialpilot and Meta's various business manager/IG analytics etc. So you kind of need to piece it together for accurate reporting. Review collected by and hosted on G2.com.
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It is easy to use and very clear. It is time-efficient and it aids to manage your content in a clean manner. Review collected by and hosted on G2.com.
Occassionally, when posting something it glitches but this issue has been solved immediately after you contact the Social Pilot team. Review collected by and hosted on G2.com.
It is extremely easy to set up all of the users and the teams can start posting right away! The interface is very intuitive with everything you need at your fingertips. The Calendar and custom reporting are great tools to view what is being posted at each business unit. Social Pilot is used multiple times a day and is a lifesaver when it comes to managing multiple properties and teams. Review collected by and hosted on G2.com.
I have not found anything I dislike, previously I used a different (more expensive) system and SocialPilot is by far the superior product. Review collected by and hosted on G2.com.
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The platform and tools available through Social Pilot are quite easy and straightforward to use which requires little to no prior experience using a social media management platform. The adaptability and flexibility to connect multiple accounts and schedule posts are quite unique and reliable. Review collected by and hosted on G2.com.
There is a lack of alerts or notifications for real issues with accounts or connectivity. If an accurate system in place could notify me in a timely fashion, it would be greatly appreciated. Also, some ways to distinguish emails from alerts on accounts rather than just ads or tips from Social Pilot. Something maybe as a title or a flag attached to the email. Review collected by and hosted on G2.com.
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User-Friendly Interface: Navigating through Social Pilot is as smooth as a well-aged scotch. The dashboard is intuitive, making it easy to schedule posts, track analytics, and manage multiple accounts.
Cost-Effective: Unlike some of its high-maintenance competitors, Social Pilot offers robust features without burning a hole in your pocket. It's the Tesla of social media tools—luxury at an affordable price. Review collected by and hosted on G2.com.
Limited Integrations: While it covers the major platforms, I'd love to see more third-party integrations. But hey, nobody's perfect.
Costs for Upgrades: When adding on other more advanced features, the cost starts to compare with other social media management platforms that may do a better job Review collected by and hosted on G2.com.
The ease of publishing on multiple networks at the same time. The ease of use. Technical support. Review collected by and hosted on G2.com.
There really is nothing to dislike. I would like, when a post gives a publishing error, that on its own initiative, it would try to publish again automatically. Review collected by and hosted on G2.com.
As a first time social media manager, Social Pilot makes publishing for my clients super easy! Give it a try! Review collected by and hosted on G2.com.
Sometimes SP disconnects from Instagram. Review collected by and hosted on G2.com.
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Intuitive interface. The product has less complex features which make it's functioning simple and also linking od social accounts easy. Review collected by and hosted on G2.com.
Product sometimes glitches on a very rare basis and does's not posts on some linked accounts Review collected by and hosted on G2.com.