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SocialPilot Reviews & Product Details - Page 17

SocialPilot Overview

What is SocialPilot?

SocialPilot is a social media marketing automation tool that helps you in scheduling and analyzing your social media marketing activities and thereby increasing your social media efficiency and reach. 1) You can connect over 9 social media networks like Facebook, Twitter, Instagram, Google My Business, LinkedIn, Pinterest, Tumblr, TikTok and VK with SocialPilot. 2) Share as many as 500 posts and connect over 100 profiles with just one SocialPilot account. 3) Manage your social media conversations with Social Inbox. 4) Add up to 10 team members in your SocialPilot account to delegate sharing and scheduling with the Team Collaboration feature. 5) Schedule 100s' of posts at a time uploading a CSV with the Bulk Scheduling feature. 6) Create customized posts for individual social accounts at a time and also mention other Facebook and Twitter profiles for more engagement. 7) Analyze your social media marketing activities with easy to understand Social Media Analytics and Reporting. 8) Have a look on when and what you have scheduled visually with the Social Media Calendar. 9) Never stay out of new content ideas, curate content suggestions and save them as drafts for later use. Add Curated Content and RSS Feeds for a never-ending queue. 10) Wait no more for your client's social media account credentials - just invite them and manage their social accounts effortlessly with the Client Management feature. 11) Create your own customized branded domains for more visibility and recognition with the URL Shorteners SocialPilot provides and get rid of long, unwanted, ugly-looking URLs. 12) Boost your Facebook posts right when you are scheduling it. And so much more... under one roof! There's a free 14-day trial* to test it out yourself :) *no credit card details required

SocialPilot Details
Product Website
Languages Supported
German, English, French, Portuguese, Spanish
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Product Description

SocialPilot helps you automate your social media posts and manage them more efficiently while saving enormous time.


Seller Details
Company Website
Year Founded
2014
HQ Location
Lewes, Delaware
Twitter
@socialpilot_co
74,318 Twitter followers
LinkedIn® Page
www.linkedin.com
148 employees on LinkedIn®
Description

SocialPilot is a powerful social media suite for marketing agencies, small and medium businesses, creators, professionals, and any individuals who want to increase their social media presence effectively. SocialPilot offers you easy-to-use yet advanced functionalities to take your business to the next level in social media management. With its dynamic features like Bulk Scheduling, AI Assistant, and Content Library, it makes your social media management effortless, reliable, and seamless.


Jimit B.
JB
Overview Provided by:
Entrepreneur | SaaS Expert | Marketer | Startup Enthusiastic

Recent SocialPilot Reviews

SL
Shawn L.Mid-Market (51-1000 emp.)
5.0 out of 5
"THE Social Media Software To Use - Look No Further"
It is extremely easy to set up all of the users and the teams can start posting right away! The interface is very intuitive with everything you ne...
HN
Hristo N.Small-Business (50 or fewer emp.)
4.5 out of 5
"Social media posting at its best"
Nemerous accounts, grouping of accounts, analytics, history of posts, drafts and AI assistant. I also like the support we have always received in a...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"A Solid Social Media Scheduler"
The calendar makes it super easy to see what's on tap, and once you have a system in place you can quickly schedule multiple channels over multiple...
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SocialPilot Media

SocialPilot Demo - Connect your Social Media Networks
You can connect multiple accounts with SocialPilot depending on the plan you have chosen.
SocialPilot Demo - Dashboard
View your posting history and daily usage chart in the Dashboard
SocialPilot Demo - Create a Post
Create and schedule customized posts with different media options - Images, Videos, and GIFs to make your posts more interactive.
SocialPilot Demo - Social Media Calendar
Schedule and view your daily, weekly and monthly posts with this intuitive calendar
SocialPilot Demo - Analytics
SocialPilot provides you with a comprehensive view of how your posts have been performing - including the posts that you haven't published using SocialPilot.
SocialPilot Demo - White labeling
White labeling of your account will completely customize your dashboard and interface to reflect your branding.
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Video Reviews

823 SocialPilot Reviews

4.5 out of 5
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823 SocialPilot Reviews
4.5 out of 5
823 SocialPilot Reviews
4.5 out of 5

SocialPilot Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SocialPilotQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
BS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

The ability to make groups for my clients social media Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

The analytics reports for some platforms don't allow custom dates Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Scheduling posts and content in advance, and grouping the clients platforms together saves a lot of time. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Britt, Thrilled to hear you're enjoying creating client groups on SocialPilot! I understand the challenge with analytics lacking custom date options—it's a constraint imposed by social platforms' APIs, impacting us and others. We're actively enhancing our analytics for a better experience, set to release soon. I am eager to dive into your experience— please reach out at ranajit@socialpilot.co, and let's chat!

Ranajit

Customer Success Manager

Verified User in Professional Training & Coaching
CP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

The tool itself makes it easy to see what is scheduled Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I know my team in the past has had limitations with what they are able to schedule, so maybe number of features. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

It's one place where I know I can easily schedule content on multiple channels on multiple platforms. Review collected by and hosted on G2.com.

BW
Internet Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

It's a great tool for day-to-day scheduling and provides a great visual planner for posts! Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Posting media get's a little tricky across all platforms. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Allowing us to be more efficient and saves time! Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Breiane, Thanks a bunch for sharing your thoughts! It's fantastic to hear that SocialPilot is making your day-to-day scheduling easier. If you're up for it, I'd be thrilled to personally walk you through how seamlessly you can add media because most of our customers find it super easy. Just drop me a line at ranajit@socialpilot.co. Your experience truly matters to us!

Ranajit

Customer Success Manager

Thomas H.
TH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

Easy to use features and communications of updates coming to the app. Pretty easy to implment and I use it often! Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Missing some of the features I loved about Sprout Social like AI Driven post times based on your highest amount of clicks.. Adding this feature would be amazing to help me post at the right times to get the most out of my posts. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Making it easy to use for all my main social media needs. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Thomas, Thanks a ton for your fantastic review! It's awesome to know that you're finding SocialPilot easy to use and that our updates have been helpful.

I get your interest in AI-driven post times, and here's the exciting part – we have an AI Assistant in SocialPilot that can assist you in creating content, suggesting hashtags, and even choosing the right tone for different platforms. While it may not be exactly like what you've experienced elsewhere, I'm confident it can add more flair to your post scheduling.

I'd be thrilled to connect with you, explore these features together, and hear your thoughts on how we can make them even better. Just drop me a line at ranajit@socialpilot.co, and we can set up a discussion whenever suits you.

Ranajit

Customer Support Manager

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

I love how many amazing features there are that you can't find on other management sites, and how easy it is to navigate the website and use these features.

I'm usually very heistant to use new platforms because the time it takes to learn everything is often way too long, but with SocialPilot I was easily surprised at how easy it's been. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I don't like that you have to manually add content (copy & media) if you choose to post to multiple platforms, instead of just having a button that lets you send it to all platforms of your choice.

For example, if I want to post the same content to Instagram and Facebook, I have to add the media both times and copy & paste the caption, whereas it would be a lot more user-friendly if we could just write up one draft and have it send to both platforms. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

The biggest problem that SocialPilot solves for me is not having to worry about when my next post will be going up, and showing me a clear calendar of posts going across multiple accounts. This takes the worry and ease off my shoulders. Review collected by and hosted on G2.com.

SK
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SocialPilot?

Social Pilot is great because it offers better flexibility around the number of accounts you can manage, which is the main reason I love Social Pilot. I'm never leaving this platform as long as they retain this very unique selling point!! Did I also mention that their customer service team is incredible? No? Well, anytime I've had any issues, I've emailed the team and they responded within a matter of hours which is so helpful especially when critical errors/issues arise. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

This more about APIs and many other 3rd party platforms experience this rather than it being about Social Pilot. But I wish the platform could integrate things like collaborator tags on IG posts, Twitter threads etc. but again this isn't their fault at all Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

I can schedule posts to multiple accounts with ease, at a cost effective price, which is very key for a young freelancer like myself. I can't afford other management tools because they're too pricey so social pilot has also helped me to pursue a career in social media marketing that I otherwise wouldn't have due to the expenses involved and I'm enjoying what I'm doing thanks to them! Review collected by and hosted on G2.com.

Olha B.
OB
Country Head, Ukraine
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

SocialPilot is quite convenient, easy, and simple to use. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Overall, it satisfies our current needs. Its ease of use and convenience outweigh any minor dislikes we may have Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

SocialPilot saves time by streamlining social media management tasks, such as scheduling posts. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Olha, Thank you for taking the time to share your experience with SocialPilot! I'm delighted to hear that you find our platform convenient, easy, and simple to use – that's fantastic!

Your feedback is valuable to us, and we appreciate your honesty in sharing your minor dislikes. We always strive to enhance our platform, and understanding your perspective helps us prioritize improvements. If you have specific details about the aspects you feel could be improved, I'd love to hear more. Please feel free to reach out to me directly at ranajit@socialpilot.co, and we can discuss your insights further.

If there's anything else you need or if you have more thoughts to share, don't hesitate to drop me a message.

Ranajit

Customer Success Manager

Kayla J.
KJ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

Whenever there is an error or a platform gets disconnected, we get an email alerting us. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Can't schedule a photo and video in the same post to facebook. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Seamlessly handles all of our agency social media management for clients. Review collected by and hosted on G2.com.

Response from Sukhpreet Anand of SocialPilot

Hello Kayla, Thank you for sharing your feedback! We're thrilled that our alert system for errors and platform disconnections has been beneficial for you.

I wanted to provide some insight into the photo and video posting limitations you mentioned. Unfortunately, due to API constraints, posting a picture and a video in the same post is currently only possible on Instagram. For Facebook, there are API limitations that prevent us, along with all our competitors, from having that nifty combined post feature.

However, I'm always eager to explore ways to improve and meet our users' needs. If you have any ideas or specific enhancements you'd like to discuss further, I'd love to connect! Feel free to reach out to me at sukhpreet@socialpilot.co, and we can explore potential solutions together.

Sukhpreet Anand

Head of Customer Success

Reyt C.
RC
Content Marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

Social Pilot has some great features for freelancers including links to posts awaiting approval and logins for your clients to view and comment on the posts you are scheduling for them! They're also very responsive when you need help usually. Intergates with lots of different social platforms and doesnt charge you extra for a calendar view or posting schedules. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

You can't preschedule your reports to be sent out without upgrading the software, or use the hashtag bank. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Scheduling, Client approvals and reporting. This improves client relationships but doesnt slow me down. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Reyt, I'm glad to know that the links to posts awaiting approval and client logins have been beneficial for your freelancing work. We appreciate your feedback on the responsiveness of our support team and the seamless integration with various social platforms. Regarding the prescheduling of reports and the hashtag bank, some of these features might be available in our higher plans. I'd love to connect with you and give you a tour of the product to explore the options that best suit your needs.

Feel free to drop me an email at ranajit@socialpilot.co, and we can schedule a time for a personalized walkthrough. Your satisfaction is our priority, and I'm here to ensure you get the most out of SocialPilot.

Ranajit, Customer Success Manager

Rachel G.
RG
Social Media and Website Manager at Mission to Amish People
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SocialPilot?

There are so many things I love about Social Pilot! I love how easy it is to navigate, and the monthly pricing is hard to beat! The best part, though, is that it works for Google+. I had a hard time finding a social aggravator that worked for that platform! Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I honestly cannot think of much to put in regards of dislike. I have had to relink accounts every now and then, but that has been the case with all social media aggravates I've tried in the past. It can also be time consuming to get situated and all accounts linked from the beginning, but the amount of time you save in the long run is well worth it! Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

SocialPilot has solved the problem of having to log into each separate account to post my weekly posts. I literally just hop on, check the accounts I want to post content to, schedule it, and then hop back off. It saves me hours each week! I don't know what I would do without it! Review collected by and hosted on G2.com.