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SocialPilot Reviews & Product Details - Page 14

SocialPilot Overview

What is SocialPilot?

SocialPilot is a social media marketing automation tool that helps you in scheduling and analyzing your social media marketing activities and thereby increasing your social media efficiency and reach. 1) You can connect over 9 social media networks like Facebook, Twitter, Instagram, Google My Business, LinkedIn, Pinterest, Tumblr, TikTok and VK with SocialPilot. 2) Share as many as 500 posts and connect over 100 profiles with just one SocialPilot account. 3) Manage your social media conversations with Social Inbox. 4) Add up to 10 team members in your SocialPilot account to delegate sharing and scheduling with the Team Collaboration feature. 5) Schedule 100s' of posts at a time uploading a CSV with the Bulk Scheduling feature. 6) Create customized posts for individual social accounts at a time and also mention other Facebook and Twitter profiles for more engagement. 7) Analyze your social media marketing activities with easy to understand Social Media Analytics and Reporting. 8) Have a look on when and what you have scheduled visually with the Social Media Calendar. 9) Never stay out of new content ideas, curate content suggestions and save them as drafts for later use. Add Curated Content and RSS Feeds for a never-ending queue. 10) Wait no more for your client's social media account credentials - just invite them and manage their social accounts effortlessly with the Client Management feature. 11) Create your own customized branded domains for more visibility and recognition with the URL Shorteners SocialPilot provides and get rid of long, unwanted, ugly-looking URLs. 12) Boost your Facebook posts right when you are scheduling it. And so much more... under one roof! There's a free 14-day trial* to test it out yourself :) *no credit card details required

SocialPilot Details
Product Website
Languages Supported
German, English, French, Portuguese, Spanish
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Product Description

SocialPilot helps you automate your social media posts and manage them more efficiently while saving enormous time.


Seller Details
Company Website
Year Founded
2014
HQ Location
Lewes, Delaware
Twitter
@socialpilot_co
74,318 Twitter followers
LinkedIn® Page
www.linkedin.com
148 employees on LinkedIn®
Description

SocialPilot is a powerful social media suite for marketing agencies, small and medium businesses, creators, professionals, and any individuals who want to increase their social media presence effectively. SocialPilot offers you easy-to-use yet advanced functionalities to take your business to the next level in social media management. With its dynamic features like Bulk Scheduling, AI Assistant, and Content Library, it makes your social media management effortless, reliable, and seamless.


Jimit B.
JB
Overview Provided by:
Entrepreneur | SaaS Expert | Marketer | Startup Enthusiastic

Recent SocialPilot Reviews

SL
Shawn L.Mid-Market (51-1000 emp.)
5.0 out of 5
"THE Social Media Software To Use - Look No Further"
It is extremely easy to set up all of the users and the teams can start posting right away! The interface is very intuitive with everything you ne...
HN
Hristo N.Small-Business (50 or fewer emp.)
4.5 out of 5
"Social media posting at its best"
Nemerous accounts, grouping of accounts, analytics, history of posts, drafts and AI assistant. I also like the support we have always received in a...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"A Solid Social Media Scheduler"
The calendar makes it super easy to see what's on tap, and once you have a system in place you can quickly schedule multiple channels over multiple...
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SocialPilot Media

SocialPilot Demo - Connect your Social Media Networks
You can connect multiple accounts with SocialPilot depending on the plan you have chosen.
SocialPilot Demo - Dashboard
View your posting history and daily usage chart in the Dashboard
SocialPilot Demo - Create a Post
Create and schedule customized posts with different media options - Images, Videos, and GIFs to make your posts more interactive.
SocialPilot Demo - Social Media Calendar
Schedule and view your daily, weekly and monthly posts with this intuitive calendar
SocialPilot Demo - Analytics
SocialPilot provides you with a comprehensive view of how your posts have been performing - including the posts that you haven't published using SocialPilot.
SocialPilot Demo - White labeling
White labeling of your account will completely customize your dashboard and interface to reflect your branding.
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Video Reviews

823 SocialPilot Reviews

4.5 out of 5
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823 SocialPilot Reviews
4.5 out of 5
823 SocialPilot Reviews
4.5 out of 5

SocialPilot Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SocialPilotQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

I like how simple and easy the interface is to use and schedule posts ahead of time. I also like how it is a good price for what you get compared to other products. I also like the analytics reports that are available. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I wish that you could auto-schedule the analytics reports to be sent out (maybe this is a feature on a higher-priced subscription, I'm not sure). Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

The biggest perk is being able to schedule posts ahead of time. It also provides me with analytics to provide to my clients. In addition, I like how the inbox functionality is all present within the same interface. Review collected by and hosted on G2.com.

Colleen H.
CH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

What I like best about Social Pilot is how great it is to group accounts together! Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Honestly, there is NOTHING I do not like about SP! Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

I use Social Pilot to make posting across all platforms quick, easy, and painless. I LOVE that I can edit for each platform all in one spot. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Colleen, Thanks a bunch for the fantastic review! Delighted to hear you're enjoying grouping accounts together and finding SocialPilot quick and easy.

If there's ever anything you need, feel free to reach out at ranajit@socialpilot.co. Your success is our priority.

Ranajit

Customer Success Manager

Jordan T.
JT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

I love the calendar view and the ability to drag and drop a post around on the calendar! I also love the AI support they have to help with drafting. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I wish SocialPilot could automatically schedule content for my audiences during peak times. Currently, I have to manually set a schedule for each account, and the schedule that it defaults to is entirely random. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

SocialPilot solved the issue of scheduling social media for multiple accounts for us. We were able to build a team in SocialPilot and we can assign assets to people ensuring everyone has proper access. It has made social media scheduling much simpler and faster! Review collected by and hosted on G2.com.

HN
Sales
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SocialPilot?

Nemerous accounts, grouping of accounts, analytics, history of posts, drafts and AI assistant. I also like the support we have always received in a timely and professional manner. We use SocialPilot it for year already and we truly enjoy it and continue using it. It's very easy to use and has an ever increasing number of features. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Cannot say I dislike anything really. I have not had any issues or whatsoever with the software. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

It's solving the problems with the clarify of a posting plan and the distribution for the different social media. That's benefiting me greatly because it gives me clarity and robustness. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

I like the ease of scheduling posts from one location Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

If there would be anything it would be the need to reconnect social media accounts after every 3 months it seems Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

This has made it that I can set it and forget about whether I posted anything consistently Review collected by and hosted on G2.com.

Igor T.
IT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

Simple to use, saves time, they are releasing new features consistently. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Analytics capabilities need improvement. If you connect a business profile and personal LinkedIn, you can only get analytics on the business profile. Hard to work with video posts and carousels. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Helps post to all social media from 1 location. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Igor, Thank you for sharing your insights! We're thrilled that you find SocialPilot simple to use and a time-saver with our consistent feature releases.

Regarding analytics, the limitation on LinkedIn analytics is due to API restrictions imposed by LinkedIn. This challenge is not unique to SocialPilot; our competitors face similar constraints. We appreciate your feedback and understand the importance of improving analytics capabilities. While working on enhancements, please note that LinkedIn's restrictions play a significant role.

If you have more suggestions or would like to discuss this further, I'm here for an in-depth conversation. Feel free to reach out at ranajit@socialpilot.co.

Ranajit

Customer Success Manager

Verified User in Consulting
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

The first comment feature and location targeting feature on LinkedIn and Facebook are helpful in reaching the right audience. The content library is also great for quickly and efficiently creating posts. They make it easy to create post and while there might be a lot of steps, it ensures you don't miss anything. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

You can't move a post to drafts once it's scheduled, which makes bulk scheduling a little more difficult if you need to move things around. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

They are allowing us to target our posts a little better to reach the right audience. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hello, Thank you so much for taking the time to share your feedback about SocialPilot! We're happy to hear that you find our first comment and location targeting features helpful, along with the efficient content library.

I appreciate your input about the challenge in moving a scheduled post to drafts. Your insight is valuable, and I'd love to hear more about your experience with this process. Understanding your needs better can help us enhance our platform. If you have any specific scenarios or requirements, I'm available at ranajit@socialpilot.co to discuss and explore potential solutions.

Additionally, your point about making bulk scheduling more flexible is well-noted. I'll be sharing your feedback with our team to see if there's a way we can improve the user experience in this aspect.

Ranajit

Customer Success Manager

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

I've used a few different scheduling software over the years and SocialPilot is the best one I've used so far. They're constantly improving and add a new features that I will actually use rather than just introducing stuff for the sake of it. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

The only thing I can think of is to be able to tag personal LinkedIn profiles when scheduling LinkedIn posts, but I'm pretty sure this is a LinkedIn API problem not a SocialPilot one Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Allow me to schedule all clients content in one place saving me hours and hours of time each week Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hello there, Thank you so much for your wonderful review! I'm thrilled to hear that SocialPilot has become your preferred scheduling software, and I appreciate your positive feedback on our continuous improvements.

Regarding the LinkedIn personal tagging concern, I completely understand the importance of this feature. Unfortunately, it's not a limitation or gap on our end; rather, it stems from LinkedIn's API restrictions. Currently, LinkedIn does not provide the necessary API support for personal tagging in scheduled posts. This is not unique to SocialPilot – none of our competitors can offer this functionality due to the LinkedIn API constraints.

Your understanding and insights are truly valuable. I'm delighted to know that SocialPilot is saving you hours of time each week by allowing you to schedule all your clients' content in one place.

If you have any more suggestions, questions, or if there's anything else you'd like assistance with, feel free to reach out. Your feedback made my day! I'm here at ranajit@socialpilot.co and always happy to help.

Ranajit

Customer Success Manager

Connor H.
CH
IT Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

The layout is really nice and user friendly. Adding new social accounts is so easy and the ability to assign users per account is great. Not only that but you can group then, which is great for us as we run 2 compaanys socials, so it makes it super easy to seperate and post the right content. It has fantastic tools built in for suggesting posts relavant to you, creating blog ideas and link shortening.

We made the switch to SocialPilot almost a year ago and it was a fantatstic decision, highly reccomended. The range of socials is perfect, even including TikTok, and having the ability to schedule all posts is amazing. We can set the marketing team to prepare all socials on a Friday for the following week and it will manage itself, maintaining a social presence for the business despite them doing other tasks. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

So far nothing much, we have to re-authorize some accounts from time to time, usually only finding out about this in retrospect i.e. when a post fails. It would be nice to know aheead of time that we are approaching a re-authorization, that way our posts don't get disrupted. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

SocialPilot allows us to manage all our socials in one place and allowing us to schedule everything. This saves the business hours as there is no need to log on to 5 seperate platforms and copy content from one to another. It also helps maintain consistemncy throughout all our social medias. The ability to schedule is also a huge producitivty booster as we can spend a small portion of a day, planning a whole weeks posts, meaning while SocialPilot uploads for us, we can be busy with other tasks. Review collected by and hosted on G2.com.

Jason T.
JT
Principal
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

I was previously using a different tool for scheduling social updates for my clients. That tool provider more than tripled their monthly fees with no change in features, so I decided to look for a better alternative. I found Social Pilot and started using it for myself... and loved it. It does everything that the previous tool I used did, but also provides an easy way to group collections of social media accounts which fits well into my client workflow. And the price is reasonable. And they keep updating features and social platforms that are supported. For example, LinkedIn recently changed their API requirements and Social Pilot did a great job communicating that change so that we could get accounts reauthenticated prior to the API conversion. This meant no down time or missed social post scheduling. I am a big fan and use Social Pilot for all of my clients and have been for 2 years now. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I am having a problem coming up with something I dislike about Social Pilot. I guess one thing is the behavior where when you schedule a social push with a link to a blog post, it kind of locks in the featured image for that blog post. And this has been a problem before when I schedule a post, see that the featured image or blog excerpt is wrong, I go fix that in WordPress, and come back to Social Pilot to reschedule but it still has the same old featured image and excerpt, even if I start a new post. I wish there was an easy way to refresh the featured image and excerpt (and it might be there, I may just need training!) Overall, there is nothing glaringly wrong with how Social Pilot works. It is an important part of my marketing consulting workflow for my clients. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Social Pilot allows me to schedule status updates across a wide range of social media platforms quickly and consistently. The interface is straight forward and easy to understand. Review collected by and hosted on G2.com.