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SocialPilot Reviews & Product Details - Page 11

SocialPilot Overview

What is SocialPilot?

SocialPilot is a social media marketing automation tool that helps you in scheduling and analyzing your social media marketing activities and thereby increasing your social media efficiency and reach. 1) You can connect over 9 social media networks like Facebook, Twitter, Instagram, Google My Business, LinkedIn, Pinterest, Tumblr, TikTok and VK with SocialPilot. 2) Share as many as 500 posts and connect over 100 profiles with just one SocialPilot account. 3) Manage your social media conversations with Social Inbox. 4) Add up to 10 team members in your SocialPilot account to delegate sharing and scheduling with the Team Collaboration feature. 5) Schedule 100s' of posts at a time uploading a CSV with the Bulk Scheduling feature. 6) Create customized posts for individual social accounts at a time and also mention other Facebook and Twitter profiles for more engagement. 7) Analyze your social media marketing activities with easy to understand Social Media Analytics and Reporting. 8) Have a look on when and what you have scheduled visually with the Social Media Calendar. 9) Never stay out of new content ideas, curate content suggestions and save them as drafts for later use. Add Curated Content and RSS Feeds for a never-ending queue. 10) Wait no more for your client's social media account credentials - just invite them and manage their social accounts effortlessly with the Client Management feature. 11) Create your own customized branded domains for more visibility and recognition with the URL Shorteners SocialPilot provides and get rid of long, unwanted, ugly-looking URLs. 12) Boost your Facebook posts right when you are scheduling it. And so much more... under one roof! There's a free 14-day trial* to test it out yourself :) *no credit card details required

SocialPilot Details
Product Website
Languages Supported
German, English, French, Portuguese, Spanish
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Product Description

SocialPilot helps you automate your social media posts and manage them more efficiently while saving enormous time.


Seller Details
Company Website
Year Founded
2014
HQ Location
Lewes, Delaware
Twitter
@socialpilot_co
74,318 Twitter followers
LinkedIn® Page
www.linkedin.com
148 employees on LinkedIn®
Description

SocialPilot is a powerful social media suite for marketing agencies, small and medium businesses, creators, professionals, and any individuals who want to increase their social media presence effectively. SocialPilot offers you easy-to-use yet advanced functionalities to take your business to the next level in social media management. With its dynamic features like Bulk Scheduling, AI Assistant, and Content Library, it makes your social media management effortless, reliable, and seamless.


Jimit B.
JB
Overview Provided by:
Entrepreneur | SaaS Expert | Marketer | Startup Enthusiastic

Recent SocialPilot Reviews

SL
Shawn L.Mid-Market (51-1000 emp.)
5.0 out of 5
"THE Social Media Software To Use - Look No Further"
It is extremely easy to set up all of the users and the teams can start posting right away! The interface is very intuitive with everything you ne...
HN
Hristo N.Small-Business (50 or fewer emp.)
4.5 out of 5
"Social media posting at its best"
Nemerous accounts, grouping of accounts, analytics, history of posts, drafts and AI assistant. I also like the support we have always received in a...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"A Solid Social Media Scheduler"
The calendar makes it super easy to see what's on tap, and once you have a system in place you can quickly schedule multiple channels over multiple...
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SocialPilot Media

SocialPilot Demo - Connect your Social Media Networks
You can connect multiple accounts with SocialPilot depending on the plan you have chosen.
SocialPilot Demo - Dashboard
View your posting history and daily usage chart in the Dashboard
SocialPilot Demo - Create a Post
Create and schedule customized posts with different media options - Images, Videos, and GIFs to make your posts more interactive.
SocialPilot Demo - Social Media Calendar
Schedule and view your daily, weekly and monthly posts with this intuitive calendar
SocialPilot Demo - Analytics
SocialPilot provides you with a comprehensive view of how your posts have been performing - including the posts that you haven't published using SocialPilot.
SocialPilot Demo - White labeling
White labeling of your account will completely customize your dashboard and interface to reflect your branding.
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Video Reviews

823 SocialPilot Reviews

4.5 out of 5
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823 SocialPilot Reviews
4.5 out of 5
823 SocialPilot Reviews
4.5 out of 5

SocialPilot Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SocialPilotQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

It was helpful in automating our social posting so that we could bulk load things and make sure they got out. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Wasnt very useful for LinkedIn as you could only do images or a link to video, wouldnt let us post a doc. Probably a better tool for non B2B that is more active on FB/Instagram than LinkedIn. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Its solving our need to get posts scheduled ahead of time so we free up our days and dont forget to post. This has helped us maintain a good engagement rate because we are consistently active with posting. Review collected by and hosted on G2.com.

Response from Khanjan Kotecha of SocialPilot

Thank you for your feedback and for taking the time to review SocialPilot. We’re glad to hear that our scheduling and bulk-loading features have been beneficial for automating your social media posts and maintaining engagement. It's wonderful to know that our tool has helped you free up your time and stay consistently active.

We appreciate your candid feedback regarding LinkedIn postings. We're happy to share that SocialPilot does support posting documents on LinkedIn! Our support team would love to assist you in making the most of this feature. Or you can get started by referring to this how-to article about the same: https://help.socialpilot.co/article/685-publish-document-posts-on-linkedin-with-socialpilot

Your insights are valuable and help us continue to enhance our offerings. Please don't hesitate to reach out if you have any additional suggestions or need assistance we are available at support@socialpilot.co.

JC
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

Scheduling posts and initial comments are great. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

No complaints. Working well. It's very user-friendly. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Archiving my past posts. Very helpful reference to recycle content. Review collected by and hosted on G2.com.

Response from Khanjan Kotecha of SocialPilot

Dear Jonathan C., Thank you for your fantastic 5/5 ! We're thrilled to hear that SocialPilot is meeting your needs and that you find scheduling posts and initial comments particularly useful. Your positive feedback about our archiving feature, helping you recycle content effectively, is greatly appreciated.

We're here to ensure your experience with SocialPilot continues to be exceptional. If you ever have any suggestions or need further assistance, please don't hesitate to reach out at support@socialpilot.co .

Collette S.
CS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

Multi platform posting and being able to grab and move posts on a calendar. We use the tool for both internal and external now and canceled out much more expensive posting software because SP does the exact same thing! Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

hard to delete posts from calendar sometimes and errors posting. Also could use a master sign-in for all accounts instead of having to sign in via your personal facebook acct as we have a master business acct where some profiles aren't attached to their Instagram, but we have all the passwords for the instagram accts. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Time efficiency! Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Collette, Thank you for your wonderful review and for choosing SocialPilot! I understand that deleting posts from the calendar and some posting errors have been a bit challenging. I'd be more than happy to guide you through the process of deleting posts – it's actually quite straightforward, and I'm confident we can make it easier for you.

Regarding the master sign-in, certain decisions like linking social accounts depend on the policies set by the respective social platforms. However, I'd love to connect with you to discuss your specific needs and give you a tour of the features that can enhance your SocialPilot experience. Feel free to drop me an email at ranajit@socialpilot.co, and we can set up a time that suits you. Your time efficiency is a top priority for us, and we're here to ensure you get the most out of SocialPilot. Looking forward to assisting you further!

Ranajit, Customer Success Manager

Todd H.
TH
Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

I love its pricing the most, it gives really good value for money. It's significantly lower cost than the big name alterntives with much fewer restrictions on the qty of accounts/staff. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

The UI is a little dated, and it can be a bit clunky, but all the features are there and it works pretty flawlessly. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

It enables me to manage and oversee all our social platforms, without the huge (and always increasing) costs that come with the likes of hootsuite Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Todd, Thank you so much for sharing your insights! I'm super thrilled to hear that you find our pricing valuable – we're committed to offering top-notch services without breaking the bank!

Most of our customers find our UI easy to use, and I want you to know that we're actively working on enhancing the user experience based on feedback like yours. Your input is incredibly valuable.

I'd love to connect with you personally to dive deeper into your experience, especially in comparison to other similar products. Feel free to shoot me an email at ranajit@socialpilot.co, and we can schedule a quick discussion to better understand your perspective.

Ranajit

Customer Success Manager

Rachel R.
RR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

I like how easy it is to use

I like how responsive the customer service is, working quickly when things do go wrong.

I like how Social Pilot is constantly trying to optimise their offering for customers and stay ahead of the curve in the ever changing social media landscape Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I would really like more insight into why posts fail every so often. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

I like how Social Pilot now offer reporting and analytics. This is something we haven't used but are excited to try eventually. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Rachel, We're glad to hear that you find SocialPilot to be a solid and simple social scheduling platform. Your feedback on the ease of use, responsive customer service, and our commitment to optimization is truly appreciated.

I've taken note of your concern regarding posts occasionally failing. While this isn't a common occurrence, I understand the importance of gaining insights into the reasons behind it. Post failures can stem from various factors, ranging from the social platform side to client-specific issues. I would love to look into this personally and work towards a more permanent solution. Feel free to reach out to me at ranajit@socialpilot.co, and I'll be happy to investigate the failed posts and address any underlying issues.

Your feedback is invaluable, and we want to ensure you have the best possible experience with SocialPilot.

Ranajit

Customer Success Manager

Michael P.
MP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

I like how easy it is to use and integrate with all of my social media platforms.

Having The AI tool built in has been very helpful to perfect the tone and content of my posts.

I don't have any complaints at all actually! Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Nothing worth complaining about. I like the platform and haven't had any issues thus far. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

It helps me to keep my message consistent across all of our platforms and saves me time verses doing this manually. Review collected by and hosted on G2.com.

Response from Ranajit Das of SocialPilot

Hi Michael, Your positive feedback has made my day! I'm thrilled to hear that you find SocialPilot easy to use and that the integrated AI tool is helping you perfect the tone and content of your posts. It's fantastic to know that you haven't encountered any issues with the platform.

Keeping your message consistent across all platforms and saving time is precisely what SocialPilot is designed to do, and I'm delighted to hear it's benefiting you in these ways.

If you ever have questions, suggestions, or need assistance, please don't hesitate to reach out. I'm here at ranajit@socialpilot.co and always happy to help.

Ranajit

Customer Success Manager

Cashlin P.
CP
Administrative Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

The ease of connecting multiple accounts and having them selected based on categories that the user have made make posting so much easier. Additionally, being able to drag and drop posts that have been scheduled to other days if needed. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Sometimes, copying and pasting get's weird with fonts or spacing and it can be a bit of a struggle to go back in and fix it. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

SocialPilot allows me to create, move, edit, and organize posts as needed. It helps when posts need revisions or need to be moved to a different scheduling date because other posts need to go up first. It keeps all of our social media posts in one spot and makes accessing scheduled posts easier and more efficient. Review collected by and hosted on G2.com.

Madeline M.
MM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

Super happy with this service. Intuitive and easy to use. Love all the updates and features. Very happy using social pilot for my business and my marketing clients! Very easy to use and team friendly! Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Can't wait to see more upgraded AI features Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Ability to schedule multiple clients and posts at once Review collected by and hosted on G2.com.

Amber W.
AW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

There are a lot of social media planning softwares to choose from. To get something with all of these features at a reasonal price is hard to find. I found social pilot and havnt regretted it since. It was easy to learn and also easy to teach my team how to use. For a small business like ours, this is perfect for Social Planning + Posting. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

I truly have zero compaints. I would reccomend this app to anyone. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Social media scheduling and posting is time consuming. SocialPilot makes it easy. I can always trust that things will get posted when they should and how I want. Review collected by and hosted on G2.com.

Jason C.
JC
Digital Marketing Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SocialPilot?

SocialPilot does a great job of managing multiple social accounts at a fraciton of the cost. It's constantly being updated with new features and it isn't bloated with extra bells and whistles. It is straight and to the point for social media managing. The calendar view and seeing my social calendar in a simple easy-to-use format was what got my attention at first. The more I've used it the happier I've become with it. If you're looking for a replacement or an alternative to the other more "well-known" but also more way more expensive social media managers, please consider SocialPilot. As the Digital Marketing Lead for my business, I haven't had any buyer's remorse. Review collected by and hosted on G2.com.

What do you dislike about SocialPilot?

Looking forward to a few more features, but I know they're coming. I also wish I had more control over IG Story and Reel posting. While you can post on a schedule, they're aren't any features to edit the Story with links...yet. Review collected by and hosted on G2.com.

What problems is SocialPilot solving and how is that benefiting you?

Scheduling and Managing all of our social media accounts. Review collected by and hosted on G2.com.