SocialPilot Reviews & Product Details - Page 10

Hello Alex, I wanted to personally reach out and express our gratitude for your amazing review on SocialPilot. We're thrilled to hear that our AI writer for captions and the overall user experience have been making your content scheduling a breeze.

Your insights are invaluable, and we're excited to let you know that your suggestions haven't fallen on deaf ears. If you ever have more thoughts or ideas, feel free to drop me an email at sukhpreet@socialpilot.co. I'm here to chat and ensure your experience with SocialPilot remains exceptional.

By the way, we're actively working on enhancements, including the ability to add links to stories.

Sukhpreet Anand

Head of Customer Success

Hi Elaine, It's fantastic to hear about your positive experiences with SocialPilot and how it has been a valuable asset for your agency's growth.

We're thrilled to have been a part of your journey since the early days and appreciate your recognition of our improved customer experience and efficient time management features. If you ever need assistance or have any further insights to share, feel free to reach out to me at ranajit@socialpilot.co. We're here to support you in any way we can.

Ranajit

Customer Success Manager

Hi Imali, thank you for the outstanding 5/5 review! We're thrilled to hear that SocialPilot is making your life as a busy social media manager easier. Glad to be saving you time with our streamlined posting process across all platforms!

We'll take your feedback on making the scope definition of clients clearer into consideration for further improvements. Meanwhile, for all your queries, we are here to assist you at support@socialpilot.co and would be more than happy to help in any way we can.

Hi Natalie, Thank you so much for your wonderful review! It's fantastic to hear that you're enjoying the benefits of managing multiple social media accounts seamlessly on SocialPilot. The ability to stay organized, move scheduled content effortlessly, customize captions, and review performance metrics all within your dashboard is indeed a game-changer for many users.

I understand your feedback about the previewing of full posts, and I'd love to delve deeper into your requirements. Your insight is valuable, and we're always eager to enhance our user experience. If you could share more about what you're looking for in a full post preview, it would be immensely helpful. Feel free to drop me an email at sukhpreet@socialpilot.co, and we can discuss how SocialPilot can better cater to your needs.

Sukhpreet Anand

Head of Customer Success

Thank you, Angela, for the fantastic 5-star review!

We’re delighted to hear that you appreciate using SocialPilot for managing all your social media platforms. It’s wonderful to know that our tool helps you efficiently handle all your media posts at once.

Your satisfaction is our top priority, and we’re thrilled that you have no complaints. If you ever have any suggestions or need assistance, please don’t hesitate to reach out to support@socialpilot.co.

Hi Megumi, Thank you for sharing your insights! It's wonderful to hear that SocialPilot's UX/UI is a great fit for your agency. I've made a note of your suggestion regarding bulk uploading, and I'm available at ranajit@socialpilot.co to understand your experience better. While most customers find it easy to work with, your feedback is valuable, and I'd love to ensure it meets your specific needs.

Ranajit

Customer Success Manager

Hi Jenny, Thank you so much for your fantastic review. We're glad to hear that you find SocialPilot simple, straightforward, and a valuable part of your daily routine.

I completely understand your concern about connecting Instagram without a Facebook login. Currently, Meta's policy mandates this method for Instagram connections, and it's something that not only SocialPilot but also our competitors have to adhere to. We appreciate your feedback, and while this is beyond our control, we're here to support you in navigating these integrations.

Regarding yearly reports, it's an excellent suggestion! We're always looking to enhance our features, and your input is invaluable. Please stay tuned for updates; we're actively working on bringing more features, and a yearly report might be in the pipeline!

If you have a moment, I'd love to offer you a personal tour of our features and hear more about your experience with SocialPilot. Feel free to reach out to me at ranajit@socialpilot.co, and we can schedule a time that works for you.

Ranajit

Customer Success Manager

Hi David, I'm glad to hear that you find SocialPilot helpful for managing various aspects of social media efficiently.

Regarding Instagram, there are certain restrictions imposed by the social platforms, not just specific to SocialPilot but also affecting our competitors. For personal Instagram accounts, direct publishing from the platform is not be possible due to API limitations.

If you ever want to discuss this further or explore more features, feel free to reach out. I'm here to give you a tour, listen to more of your experiences, or address any questions you may have at ranajit@socialpilot.co.

Ranajit

Customer Success Manager

Hello Llew, Thank you for the fantastic review of SocialPilot! Your positive feedback truly brightened our day. I'm delighted that you find our platform user-friendly and cost-effective, and it's great to hear that the variety of options for social media management is making scheduling posts a breeze for your agency.

I wanted to share some exciting news with you. We recently introduced a dynamic dashboard feature, allowing you to create your custom dashboard for an even more personalized experience. We believe this enhancement will elevate your SocialPilot experience, making it sleeker and more user-friendly. Stay tuned for these exciting upgrades!

Your insights are incredibly valuable to us, and I'm here to assist you with anything you might need. Feel free to reach out to me at ranajit@socialpilot.co if you have more feedback to share or if there's anything specific you'd like assistance with.

Ranajit

Customer Success Manager