Save to My Lists
Paid
Claimed

SmartDraw Reviews & Product Details - Page 7

SmartDraw Overview

What is SmartDraw?

SmartDraw is a data-driven diagramming and collaboration solution that can replace Lucidchart, Visio, or Miro at your enterprise. 1. License Everyone for as Low as $5 Per User Per Month Stop overpaying and save 75% over the price of Lucidchart, Miro and Visio. 2. All the Features You Need for Diagramming, Whiteboarding and Data SmartDraw gives you all the features you need and expect in one app: - Sophisticated diagramming - Whiteboarding - Powerful integrations that allow you to generate diagrams automatically - Ability to visualize AWS and Azure Plus an easy path to migrate existing files. 3. Control Your Own Data SmartDraw will save files directly to OneDrive, SharePoint, or Google Drive using your established folders and permissions, giving you full control of your data. Minimize risk, simplify compliance, and increase data security. 4. Simple Administration SmartDraw works hand in glove with your existing IT infrastructure without disruption to maximize what you've already invested in. You can provision users, save files, and set permissions entirely inside the Microsoft or Google enterprise stack. 5. Enterprise-Level Support As an enterprise customer, you will have your own dedicated support rep for onboarding, training, and more. SmartDraw customers range from universities and government agencies to over 85% of the Fortune 500.

SmartDraw Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

SmartDraw helps you create over 70 different types of diagrams.

How do you position yourself against your competitors?

SmartDraw has all the features you expect from an enterprise-class diagramming and collaboration software for less. And you don't have to purchase different modules and packages to get whiteboarding and data visualization. SmartDraw has everything in a single app for a fraction of the cost.

You can save money, reduce hassle, and get more! Unleash your team's productivity by combining enterprise-class diagramming, whiteboarding, and data.

SmartDraw also makes it possible to import your existing Visio and Lucidchart files.


Seller Details
Seller
SmartDraw
Company Website
Year Founded
1994
HQ Location
The Woodlands, Texas
Twitter
@SmartDraw
3,179 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®
Description

SmartDraw is a unified visual app that combines diagramming, whiteboarding and data visualization into one enterprise-friendly solution. You can plan, execute and review ideas as a team, create presentation-quality documentation that help you make informed decisions, and visualize data to help jumpstart discussions. Looking for a powerful Visio alternative? SmartDraw will let you import Visio files and stencils and even export them for anyone in your organization who haven't made the switch. SmartDraw integrates with the tools you already use including the entire suite of Microsoft enterprise tools like SharePoint, Teams, Azure, and more, as well as Google Workspace and Google drive and the Atlassian stack. Over 85% of Fortune 500 companies use SmartDraw, as do more than
50,000 public, private and government organizations worldwide.


Emese G.
EG
Overview Provided by:
Vice President, Digital Marketing at SmartDraw Software

Recent SmartDraw Reviews

BL
Bryan L.Mid-Market (51-1000 emp.)
4.0 out of 5
"Agile and sweet"
its simple to use and the cost per user is low.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use and understand"
I like that everything is logically and thoughtfully organized. I can add items i or my team will commonly use and share them amongst ourselves.
Chris R.
CR
Chris R.Small-Business (50 or fewer emp.)
4.0 out of 5
"Better when they did an offline application but still good"
Familiarity Compatibility with other tools (including the obligatory Visio)
Security Badge
SmartDraw Security
Get security information from SmartDraw to help you buy the right software. View Security Information
SmartDraw security information includes:
SOC 2 (System and Organization Controls 2)
PCI DSS (Payment Card Industry Data Security Standard)
CSA (Cloud Security Alliance)

SmartDraw Media

SmartDraw Demo - Document Processes
Click simple commands and SmartDraw builds your flowchart for you, automatically. Add or remove a box, and SmartDraw realigns and arranges all the elements so that everything looks great.
SmartDraw Demo - Run Retrospectives
Don't just have a discussion, but visualize what your team believes worked and didn't work during the last sprint. Document thoughts and ideas that will help the team become better and more efficient in the future without assigning blame.
SmartDraw Demo - Create Product Roadmaps
Give strategic context to your team, not just rigid deadlines, with the help of product roadmaps. SmartDraw makes it easy to document development goals, plot features, and provide a quick snapshot of progress in a way that makes the most sense to your team and organization.
SmartDraw Demo - Document Your Network Architecture
Optimize your cloud infrastructure by documenting your existing setup. Connect your AWS account and generate a visual automatically. Use it in reports to communicate with stakeholders or use it as the foundation for building something new with your IT team. Troubleshoot, train and work on future ...
Play SmartDraw Video
Play SmartDraw Video
Play SmartDraw Video
Play SmartDraw Video
Play SmartDraw Video
Answer a few questions to help the SmartDraw community
Have you used SmartDraw before?
Yes

289 SmartDraw Reviews

4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
289 SmartDraw Reviews
4.6 out of 5
289 SmartDraw Reviews
4.6 out of 5

SmartDraw Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SmartDrawQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Tony H.
TH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

The fact this software is super easy to use. Many features that help with building out different kinds of templates are impressive. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Probably how intense on certain hardware. Otherwise, not many complaints to dish out. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

The problems Smart Draw solves, in the benefits of our job, is how easily we can take reference to poorly pixelated floor plans to creating and customizing our own based on the work flow we use here at our company. Review collected by and hosted on G2.com.

Tavis M.
TM
Real Estate Sales
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

Software seems easy to navigate and has everything needed to work on projects/assignments that are tasked to me. Also the cost is fairly inexpensive. I love all the templates it provides to make my job easier. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Installation can be a bit slow, however it's probably because my laptop could use an upgrade. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

I enjoy designing plans of houses for personal use. For business, I use it for creating workflows and net designs. Review collected by and hosted on G2.com.

Benjamin B.
BB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

This software has so many helpful tools for the type of work I do. The exporting options available are my favorite part. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

One thing I wish could be different is to have the option to collaborate with others on the same document at the same time. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

SmartDraw has a custom floor plan creator, which is integral to my current position. It makes creating new floor plans and recreating old floor plans straightforward. Review collected by and hosted on G2.com.

RA
CTO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SmartDraw?

The ability to add layers allows you to have several maps in a clean and clear way to view only what you'd like to view when you want to view them. We use this to show furniture/devices on different layers to keep things clean on our campus maps Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Having to switch back and forth between the home and design tabs. Many of these things should be on the same tab so you don't have to switch back and forth constantly. The adding a shape and moving it forward and back would be more efficient if those two options were on the same tab Review collected by and hosted on G2.com.

Recommendations to others considering SmartDraw:

SmartDraw is easy to learn how to use and has a lot of components that would be useful in several different environments Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

We were able to create a map that included what was before in more than 10 different files, all in separate, scaled layers. Also, the ctrl + d to "duplicate" was an amazing benefit instead of copy and paste. The dimensions being visible or not is also extremely helpful in getting things to size. Review collected by and hosted on G2.com.

AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

I had a project land on my desk and need to do basic drawings in house quickly. Smartdraw is easy to use, provided me with icons and scalability Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

It is a little bit cumbersome to find icons and some elements easily without an extensive seach. They are there you just have to dig for them. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

It saved me having to hire an outside company to do preliminary drawings and easily allowed us to visualize the layout of our new bar and components before sending to have tachnical drawings done. Review collected by and hosted on G2.com.

Verified User in Mining & Metals
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

Simple to use, intuitive interface. Drawings are stored in the Cloud, which makes accessing them easy. Also has options to download the drawings in multiple formats. Easy to share with others. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

My largest complaint is that it won't import a Google drawing, which is what I used before SmartDraw. Sometimes I can't find the right template for how I use the product. I just start with a blank, and it gets me started. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

More flexable and useable than the Google drawings I used to create before switching to SmartDraw. Allows the sharing of drawings with my department. Has a much better price point than Visio. Review collected by and hosted on G2.com.

RB
Global Education Director, Product & Technology
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

SmartDraw has many templates and symbols to help me create content that’s easy to comprehend at-a-glance and adds a wow factor to my presentations. I also use it to brainstorm ideas, organize projects, collaborate with colleagues, and coordinate team meetings using project charts and mind maps. The customer service is exemplary. I receive the help I need from a person rather than digging for answers online. Vanessa is awesome! Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

I use SmartDraw for so many things that it is challenging to find a feature or functionality that I dislike. If I had to wish for a new capability . . . . it would be the ability to have real-time collaboration. I was told that they’re working on it, which is exciting! Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

SmartDraw enables me to articulate complex ideas to my direct team and those throughout the organization. A SmartDraw diagram goes a long way, whether through simple email communications, slide decks, or MS Teams messages and announcements. SmartDraw makes both my work and personal life easier. It's difficult to image a day without SmartDraw. Review collected by and hosted on G2.com.

Jason Y.
JY
Automation Services Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

The templates are complete enough to know which app to choose each time. It has an easy-to-use feel and intuitively knows what to do next. SmartDraw is a time saver compared to other programs I have used in the past. Plus, the customer service is the best I have ever engaged with. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

There is a short learning curve as your first use SmartDraw. This product does not copy others, so its features are not in the same place as other products. You may need to look for components as they are now in a new home in the software. But one call to customer service, and you'll be able to get your questions answered, and it will all make sense. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

Designing Org Charts and Decision Trees. We relied on software built for technically knowledgeable persons in the past, and time was not an issue. Nowadays, we need to change our charts almost weekly and need a product that is easy to learn, easy to use, and would allow us to finish tasks quickly. Review collected by and hosted on G2.com.

JA
IT Supervisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

I love being able to set the dimensions. Instead of dragging my mouse and trying to get close to the size I want, I can just type it and get the exact sizes I want. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

It sometimes bothers me that when selecting a group of objects, I have to encompass the entirety of each object instead of just part of them. I know it is helpful sometimes (so I can be more precise), but I wish I could toggle that option back and forth. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

I mostly use SmartDraw to plan layouts of desks and other office furniture for new offices. I make a few different layouts and let the people in the office choose the one they like best. Sometimes, since I can use SmartDraw to plan it out, the office is even built to fit the size of desks. Review collected by and hosted on G2.com.

Chris R.
CR
Enrolled Agent
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

I have been looking for a way to visually layout our work processes for our firm. The flowchart maker is the perfect solution! It is easy to use and flexible. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

I have not found anything that I dislike. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

I am able to make it clearer to my staff how certain processes are supposed to flow. Review collected by and hosted on G2.com.