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SmartDraw Reviews & Product Details - Page 4

SmartDraw Overview

What is SmartDraw?

SmartDraw is a data-driven diagramming and collaboration solution that can replace Lucidchart, Visio, or Miro at your enterprise. 1. License Everyone for as Low as $5 Per User Per Month Stop overpaying and save 75% over the price of Lucidchart, Miro and Visio. 2. All the Features You Need for Diagramming, Whiteboarding and Data SmartDraw gives you all the features you need and expect in one app: - Sophisticated diagramming - Whiteboarding - Powerful integrations that allow you to generate diagrams automatically - Ability to visualize AWS and Azure Plus an easy path to migrate existing files. 3. Control Your Own Data SmartDraw will save files directly to OneDrive, SharePoint, or Google Drive using your established folders and permissions, giving you full control of your data. Minimize risk, simplify compliance, and increase data security. 4. Simple Administration SmartDraw works hand in glove with your existing IT infrastructure without disruption to maximize what you've already invested in. You can provision users, save files, and set permissions entirely inside the Microsoft or Google enterprise stack. 5. Enterprise-Level Support As an enterprise customer, you will have your own dedicated support rep for onboarding, training, and more. SmartDraw customers range from universities and government agencies to over 85% of the Fortune 500.

SmartDraw Details
Product Website
Languages Supported
English
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Product Description

SmartDraw helps you create over 70 different types of diagrams.

How do you position yourself against your competitors?

SmartDraw has all the features you expect from an enterprise-class diagramming and collaboration software for less. And you don't have to purchase different modules and packages to get whiteboarding and data visualization. SmartDraw has everything in a single app for a fraction of the cost.

You can save money, reduce hassle, and get more! Unleash your team's productivity by combining enterprise-class diagramming, whiteboarding, and data.

SmartDraw also makes it possible to import your existing Visio and Lucidchart files.


Seller Details
Seller
SmartDraw
Company Website
Year Founded
1994
HQ Location
The Woodlands, Texas
Twitter
@SmartDraw
3,179 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®
Description

SmartDraw is a unified visual app that combines diagramming, whiteboarding and data visualization into one enterprise-friendly solution. You can plan, execute and review ideas as a team, create presentation-quality documentation that help you make informed decisions, and visualize data to help jumpstart discussions. Looking for a powerful Visio alternative? SmartDraw will let you import Visio files and stencils and even export them for anyone in your organization who haven't made the switch. SmartDraw integrates with the tools you already use including the entire suite of Microsoft enterprise tools like SharePoint, Teams, Azure, and more, as well as Google Workspace and Google drive and the Atlassian stack. Over 85% of Fortune 500 companies use SmartDraw, as do more than
50,000 public, private and government organizations worldwide.


Emese G.
EG
Overview Provided by:
Vice President, Digital Marketing at SmartDraw Software

Recent SmartDraw Reviews

BL
Bryan L.Mid-Market (51-1000 emp.)
4.0 out of 5
"Agile and sweet"
its simple to use and the cost per user is low.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use and understand"
I like that everything is logically and thoughtfully organized. I can add items i or my team will commonly use and share them amongst ourselves.
Chris R.
CR
Chris R.Small-Business (50 or fewer emp.)
4.0 out of 5
"Better when they did an offline application but still good"
Familiarity Compatibility with other tools (including the obligatory Visio)
Security Badge
SmartDraw Security
Get security information from SmartDraw to help you buy the right software. View Security Information
SmartDraw security information includes:
SOC 2 (System and Organization Controls 2)
PCI DSS (Payment Card Industry Data Security Standard)
CSA (Cloud Security Alliance)

SmartDraw Media

SmartDraw Demo - Document Processes
Click simple commands and SmartDraw builds your flowchart for you, automatically. Add or remove a box, and SmartDraw realigns and arranges all the elements so that everything looks great.
SmartDraw Demo - Run Retrospectives
Don't just have a discussion, but visualize what your team believes worked and didn't work during the last sprint. Document thoughts and ideas that will help the team become better and more efficient in the future without assigning blame.
SmartDraw Demo - Create Product Roadmaps
Give strategic context to your team, not just rigid deadlines, with the help of product roadmaps. SmartDraw makes it easy to document development goals, plot features, and provide a quick snapshot of progress in a way that makes the most sense to your team and organization.
SmartDraw Demo - Document Your Network Architecture
Optimize your cloud infrastructure by documenting your existing setup. Connect your AWS account and generate a visual automatically. Use it in reports to communicate with stakeholders or use it as the foundation for building something new with your IT team. Troubleshoot, train and work on future ...
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289 SmartDraw Reviews

4.6 out of 5
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289 SmartDraw Reviews
4.6 out of 5
289 SmartDraw Reviews
4.6 out of 5

SmartDraw Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SmartDrawQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Wholesale
AW
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

Very user friendly. we mostly as using for warehouse layout. having the ability to make cutomized shapes, move things around with a simple click and drag. layering parts of the drawing. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Lack of ability to do 3D drawings. not able to keep grid marks static whether zooming in or out. Would be nice to have the ability to import CAAD drawings to get shell and columns of building properly laid out as a starting point. Training does not meet my expectations Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

We were using excel, or even pen and paper, for warehouse layouts. we have 30+ sites across north america. it has been a challenge to understand how buildings are laid out without being on site as things were all done on a different scale. Smartdraw will allow us to centralize our drawings to access for moves, resets and mini resets Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

I like it because it<s very easy to use and we can upload our plan from other software like Visio or other. We can also just copy-paste any image from the web and resize. You can work in cloud mode or locally with the software which is good if you want to work offline. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Because I do a lot of video patch plan, I need to do wiring between the different item on my sheet. Sometimes it's hard to do a clean job because the lines placement is not really efficient. It<s hard to find the good way to do it. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

It's a really good way to visually explain your thinking on a complex video-audio-LX setup. It's an essential tool for teh people that are doing the project on site or on the event. Review collected by and hosted on G2.com.

AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

With the diversity of templates and drafting options, there's definitely something to meet whatever your objectives or non-functional requirements are. Starting new documents takes a few clicks more than I'm used to, though. Their customer support is responsive, which is nice. I use it several times a week. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

I find that drawing lines and objects requires a bit more finesse than I expected. Getting text to land exactly where I want in a screen is tricky too. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

UML, ERDs, and schema design are SmartDraw use cases. Also process mapping and swimlaning. Review collected by and hosted on G2.com.

NB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

SmartDraw is effective, easy to use, and there is a wealth of online information and tutorials to answer specific questions as to its functionality. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

There is no downside to SmartDraw that I can determine. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

It has been an effective tool for helping me to design the house we are going to build as well as the site plan of where that house will be located. Since I work from home, this software is also being used to design my home office, and will be used to develop and model business processes, principles, and procedures. Since the business is a ministry, this could include everthing from Business Model Canvas, to Value Proposition Design, to mapping out Bible study techniques as well as illustrations, examples, and timelines... Review collected by and hosted on G2.com.

JD
Special Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

The pricing model is great for larger organizations. If you are migrating from Visio or LucidChart, the import function it great! Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Permissions can be a little confusing if you are setting up enterprise team folders. Also, there doesn't appear to be a way to leverage 365 as a backup of the files; they have to live in SmartDraw or 365 directly. They don't have a whiteboarding feature yet, but I have been told it in the near future as well. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

We have a large team that is involved with diagramming and other products would costing a significant amount. We are able to leverage the platform license with our whole team at a fraction of the price. Review collected by and hosted on G2.com.

Verified User in Human Resources
CH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

Amazing Customer service support and easy to use to use Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

There is only integrations with CSV file Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

Smartdraw is solving the ability to stop creating manual org charts and saving our company so much time Review collected by and hosted on G2.com.

Martin S.
MS
Directeur associé gestion de production
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SmartDraw?

Can share the library, PDF included when I need to print. Able to import Visio plan. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

The connector lines don't, sometimes, follow when I snap the object. I have to use polygon lines. I can't do multiple lines, I have to click on the "line'' icon each time I draw a line. The system always returns to the "select" icon. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

I was with Visio before, I just have to learn how Smartdraw works. I don't have problems for now. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
EN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

I find Smartdraw to be very user friendly with most users able to just step in and begin diagramming with little learning curve. The featureset is excellent and rivals the other big players. So far we have found their customer support to be excellent, having helped us to make the implementation easy and integration into our tech stack very straight forward.

We went from having a subset of our users using our old diagramming tool to saving over 50% while expanding to a site license so anyone in our organization can use it now. You can't beat that. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Really not much to dislike about Smatdraw. I am finding that there are no real moments of "I wish it could do...." so far as I think of anything I could reasonably ask of, it is supported in Smartdraw with a robus template library. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

This is helping us to document our environment both physical and logical in a quick and easy way. Review collected by and hosted on G2.com.

Keagan J.
KJ
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

Easy to use. A lot of different other applications to choose from as well. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Sometimes when I'm working on a drawing it will boot me out of it and say someone else is in the drawing and it doesn't seem like there actually is. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

We use to draw our blue prints on pen and paper and our smartdraw documents look clean and more professional. Review collected by and hosted on G2.com.

SF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

SmartDraw is very easy to use. I love the prebuilt templates available. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

It was a little difficult to navigate at first. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

We are in the midst of revamping our department updating our policies and procedures. SmartDraw will allow me to create workflows to document the flow of how we are doing business. Review collected by and hosted on G2.com.