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SlickText Reviews & Product Details

AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

I recently signed up for SlickText and am thoroughly impressed with their documentation and customer service. Their well-organized and comprehensive documentation provides step-by-step guides, tutorials, and FAQs, making the platform easy to use. It saved me time and helped me make the most of the platform.

SlickText's customer service is also exceptional. Their support team is prompt, knowledgeable, and dedicated to assisting customers. They promptly addressed any questions or issues I had, going above and beyond to ensure my satisfaction. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I wish I had the ability to see a history of all messages sent to each individual contact. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

We were looking for an easy-to-use SMS marketing campaign, and the added marketing tools Slick Text provides take the platform to another level. We are using it to build our SMS marketing list and integrating it into our POS to onboard our monthly members. Review collected by and hosted on G2.com.

Response from Jill Toto of SlickText

Hey there! Thank you so much for taking a minute to leave us some feedback regarding your experience with SlickText. It's so great that you love our Support team. We think they're pretty stellar!

Contact management is a big focus for us. Our developers are currently working on the next iteration of SlickText. We've got some pretty big plans, and we're pumped to have you along for the ride with us as we grow. Thanks again for this great review. Have an awesome day!

-Jill

SlickText Overview

What is SlickText?

SlickText is the #1 rated SMS marketing service. We help you create valuable relationships with your audience through personalized, targeted text messages. With our easy-to-use marketing tools, automated workflows, and smarter analytics, you’re empowered to grow your list, drive conversions, and meet your revenue goals—faster than ever. Our innovative platform powers connections for more than 15,000 brands across every industry, from early startups to thriving enterprises. Whether you’re new to SMS marketing or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way. Get started today at slicktext.com.

SlickText Details
Product Website
Languages Supported
English, French, Spanish
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Product Description

SlickText is the industry-leading SMS marketing platform that helps you build relationships, grow sales, and increase engagement through mass-texting.

How do you position yourself against your competitors?

SlickText offers a feature-rich platform that is unlike any others in the industry: it's refreshingly easy to use and simple to scale. The intuitive platform is combined with a customer service team that is ready to serve. They take a unique hands-on approach to onboarding that gives their users personalized, step-by-step support through the strategy development setup processes.


Seller Details
Seller
SlickText
Company Website
Year Founded
2012
HQ Location
Nashville, TN and Jamestown, NY
Twitter
@SlickText
694 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Description

SlickText is the trusted leader in SMS marketing. Since
01
, SlickText has turned text messaging into a major competitive advantage for companies. Today, over 10,000 customers across North America, including ESPN, American Cancer Society and FedEx, use SlickText’s award-winning software to drive relationships, leverage data, and get results. SlickText has been named a Top 50 Software Product in the world by G
, and is a former Technology Innovator of the Year. The company has dual headquarters in Jamestown, NY and Nashville, TN.


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Overview Provided by:

Recent SlickText Reviews

AN
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"I love it"
It is awesome i love it so much it my favorite
AN
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Fantastic and Easy"
The add on are great, included in your sub is a Rewards program and more. I really like the rewards program to gather more phone numbers for the da...
AN
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great way to send text blasts to a large group!"
Using SlickText has made sending our members important updates extremely easy.

SlickText Pricing

Exclusive savings on SlickText through G2 Deals

Get 10% off your first month of a SlickText subscription.

How to claim this offer

Claim offer and start with a Free trial, when signing up for paid plan, use promo code G2SLICKTEXT to get 10% off your first month.

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Starting off at $29 per month
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SlickText Media

SlickText Demo - Send mass texting campaigns that convert
Deliver personalized, targeted messages that inspire your audience to take action.
SlickText Demo - Grow you audience faster than ever.
Acquire new subscribers through site popups, tap-to-join links, and more.
SlickText Demo - Collaborate on support with 1-on-1 texting.
Engage customers on the most personal level using our shared inbox.
SlickText Demo - Put revenue generation on autopilot.
Automate the buyer journey with our drag-and-drop workflow builder.
SlickText Demo - Drive performance with data-backed insights.
Make smarter decisions with intelligent analytics.
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Video Reviews

1,642 out of 1,643 Total Reviews for SlickText

4.8 out of 5
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1,642 out of 1,643 Total Reviews for SlickText
4.8 out of 5
1,642 out of 1,643 Total Reviews for SlickText
4.8 out of 5

SlickText Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SlickTextQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

Slicktext has been a BREEZE to navigate for our business. They website is very easy to understand, the video tutorials answer all of my questions, and they few times I have had additional questions, the support chat has been right there to answer. I love that my messages can be rolled over to the next month if I don't use them all, and that I can pause my account at anytime if needed. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I honestly don't have any nedgative feedback for this platform. The prices are reasonable and the website has many features to help grow my business. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

In todays world.. everyone ignores thier emails, and socail media marketing becomes outrageously expensive. Being able to communicate directly with my customers via text means they most likely see my message. I can get information out quickly like if I want to run a "flash sale" or the like. I can easily run photo contests, tell customers about new products, and keep them up to date with local bird activity (I run a hobby shop geared towards backyard birdfeeding). Review collected by and hosted on G2.com.

Elena H.
EH
Marketing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

easy product to start using quickly with useful analytics Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I don't like "Textwords" - that was confusing to me. I would call those "Groups" or "Segments" and then make it clear an added functionality is there is 1 key word that people can message to subscribe to that group. As a user, I think about an SMS campaign I want to run, and then my target audience. "textword" just doesn't have an inherent meaning to me, but seems so critical in the slicktext world. Also - I wish it was really easy when setting up a campaign to "Send a test to yourself" before you send to a whole group - happy to pay for each individual test SMS w/ a credit! Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

Trying to see if our clients are more likely to respond to SMS prompts and take an action (book a visit) than email marketing, which doesn't have a great response rate for us. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

Thank you for sharing your experience with SlickText. We understand your concerns and will work on making the platform more user-friendly.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

I shopped around for an text marketing platform. I have not found another service that compares. The way they offer opt-in links, abilities to incentivize subscribers, and so much more. I'm very pleased with the customization and ability to make the landing pages your own. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

UIUX could improve. character count could be extended per text. allowing emojis as a standard part of the text process without having to charge extra for an emoji. And it would be nice to see who is unsubscribing and customize a prompt so we can possibly collect info as to why they unsubscribed. I would also like to see if messages successfully deliver to the individuals on a list. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

SMS Marketing helps me to stay connected and prime my audience for upcoming virtual and in-person events. It also is very instrumental in helping me build my online community and sharing updates. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

Thank you for your positive feedback! We're glad to hear that our platform is helping you stay connected with your audience and build your online community. We'll take note of your suggestions for enhancing the user experience and text messaging features.

AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

What i like best about slick text is how user-friendly and efficient it is. it allows me to easily send mass messages, schedule text and track engagement all in one place. The platform makes staying connected with my team seamless,saving me time while ensuring my messages are all on point. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

What i dislike about slick text is that some of the customization options feels limited,especially when trying to personalized messagesfor specific groups. Additionally, the pricing can be steep as your contact list grows it would be great to see more flexibility in these areas. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

SlickText is helping me solve the problem of staying connected and engaged with my team and clients. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

Thank you for sharing your experience with SlickText! We're thrilled to hear that our platform has helped streamline your communication and enhance team connectivity. We appreciate your feedback regarding customization options and pricing. We are continuously working to improve our services and will take your suggestions into consideration for future updates. If you have any specific customization needs or questions about pricing, please feel free to reach out to our support team. We are here to assist you further and ensure you have a seamless experience with SlickText. Thank you for choosing us to stay connected with your team and clients!

Marvin D.
MD
O
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

The SlickText staff is by far one of the best to work with on the internet. Their chat team are quick and have helped me on several occassions. They respond quickly and in some cases when they needed time to work out an issue for me they called me back once solved so I didn't sit waiting for them to respond in chat.

Once Class Team! Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I can think of anything that is negative in character. They ROCK! Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

They provide you with several tools and I was having an issue with adding a popup on a client's website. I contacted them immediately when the client notified me that the popup was not showing on the site. After checking the code I went to chat and asked for help. 30 minutes of their work in the background and done. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

Thank you for the glowing review! We are thrilled to hear that you have had such a positive experience with our chat team. Providing quick and effective support is a top priority for us, and we are delighted that we could assist you promptly with adding the popup to your client's website. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We are always here to help!

AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

I am fairly new to this platform, so I needed a little help to get started. Instead of going through 5-6 bots to not receive an answer, a real person answered almost immediately Review collected by and hosted on G2.com.

What do you dislike about SlickText?

It's not particularly intuitive right off the bat, but it's pretty easy to pick up once you get accustomed to the jargon and process. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

I was trying to merge some data files, but I am missing a column that I need. Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

I like the ease of uploading new contacts and campaigns. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

The lack of integrations with larger CRM such as Total Expert and Velocify. I also dislike the fact that every time you are in your inbox, if you respond to a text on page 2 for example, it then refreshes the page and sends you back to page 1 and you have to find where you left off. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

We are able to reach more clients and respond to them in real time Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

Thank you for your feedback! We're thrilled to hear that you find SlickText's interface user-friendly for texting campaigns. We appreciate your suggestions for integrations with larger CRMs and the feedback on the inbox navigation. We're constantly working on improvements to enhance the user experience, and your input is valuable in that process.

We understand the importance of seamless integrations and efficient inbox navigation. We'll take your comments into consideration for future updates. If you have any more suggestions or need assistance, please feel free to reach out to our support team. We're here to help you make the most out of your texting campaigns and ensure a smooth experience. Thank you for choosing SlickText!

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

Why I love sleep text. First of all it’s pretty simple to use and it’s very effective as a marketing tool, I’ve been using slick text for a month now and anytime that I have needed assistance. The support staff is always very friendly and professional and the joy to work with. Michael always goes above and beyond my expectations. If you’re considering a texting platform for your marketing, I strongly and highly recommend slick text. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I have an experience any downsides while using slick text as of yet. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

I am able to do mass messaging and get a good response rate. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

Thank you for your positive feedback! We're glad to hear that SlickText has been effective for your marketing needs and that our support staff has been helpful. We appreciate your recommendation and look forward to continuing to exceed your expectations.

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

We have been using slick text for a while now to send massive custom sms marketing. Have been working with Zach and let me tell you he is the best of the best. He helped our company to drive more sales thanks to all his work. 10/10 Review collected by and hosted on G2.com.

What do you dislike about SlickText?

Nothing their customer service is amazing Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

Segmentation through date of birth of kids and parents to promote our birthday party business Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

Thank you for the kind words about our customer service! We're glad to hear that our platform is meeting your needs for segmentation and promoting your birthday party business.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

It's simple to use and makes short links autmatically! Review collected by and hosted on G2.com.

What do you dislike about SlickText?

It is hard to find some things on the Dash board. Like when I want to purchase more Credits in a calendar month. It should send me notification when it gets down enough credits to only 1 or 2 texts messages! I have to check now and then. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

Reaching our Team and Buyers diredtly to their phones. Creates action and sales. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

We apologize for the difficulty in finding certain features on the dashboard. We appreciate your feedback and will work on improving the notification system for low credit balance.