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SlickText Reviews & Product Details

JE
Salon Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about SlickText?

This app is so easy to use. You get a professional ‘text word’ for followers to use to subscribe. Sending out messages is incredibly easy and the program walks you through step by step.

If you upgrade your account you can also send out photos or longer messages.

I use it weekly to send out specials to my salon clientele. It’s also a less intrusive way of connecting with customers.

Very happy with Slick Text service and application! Review collected by and hosted on G2.com.

What do you dislike about SlickText?

Nothing as of yet. App is easy to use and thoroughly explained. Review collected by and hosted on G2.com.

Recommendations to others considering SlickText:

Do the walk through for easier start up. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

Connection with clients outside of salon. Review collected by and hosted on G2.com.

SlickText Overview

What is SlickText?

SlickText is the #1 rated SMS marketing service. We help you create valuable relationships with your audience through personalized, targeted text messages. With our easy-to-use marketing tools, automated workflows, and smarter analytics, you’re empowered to grow your list, drive conversions, and meet your revenue goals—faster than ever. Our innovative platform powers connections for more than 15,000 brands across every industry, from early startups to thriving enterprises. Whether you’re new to SMS marketing or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way. Get started today at slicktext.com.

SlickText Details
Product Website
Languages Supported
English, French, Spanish
Show LessShow More
Product Description

SlickText is the industry-leading SMS marketing platform that helps you build relationships, grow sales, and increase engagement through mass-texting.

How do you position yourself against your competitors?

SlickText offers a feature-rich platform that is unlike any others in the industry: it's refreshingly easy to use and simple to scale. The intuitive platform is combined with a customer service team that is ready to serve. They take a unique hands-on approach to onboarding that gives their users personalized, step-by-step support through the strategy development setup processes.


Seller Details
Seller
SlickText
Company Website
Year Founded
2012
HQ Location
Nashville, TN and Jamestown, NY
Twitter
@SlickText
696 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Description

SlickText is the trusted leader in SMS marketing. Since
01
, SlickText has turned text messaging into a major competitive advantage for companies. Today, over 10,000 customers across North America, including ESPN, American Cancer Society and FedEx, use SlickText’s award-winning software to drive relationships, leverage data, and get results. SlickText has been named a Top 50 Software Product in the world by G
, and is a former Technology Innovator of the Year. The company has dual headquarters in Jamestown, NY and Nashville, TN.


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Overview Provided by:

Recent SlickText Reviews

AN
Verified User
4.0 out of 5
"Great Work"
Love that is easy friendly. The text messages are easy to se the feedback.
AN
Verified User
5.0 out of 5
"It works really good"
I like that it gives text messages and you can use the app
FA
Francesca A.Small-Business (50 or fewer emp.)
5.0 out of 5
"SlickText for all my client's texting needs"
SlickText is simple to use, easy to set up, and can be used in many ways - from confirming sign-ups to sharing important information. The analytics...

SlickText Pricing

Exclusive savings on SlickText through G2 Deals

Get 10% off your first month of a SlickText subscription.

How to claim this offer

Claim offer and start with a Free trial, when signing up for paid plan, use promo code G2SLICKTEXT to get 10% off your first month.

Deals
Starting off at $26 per month
Starting off at $29 per month
10% off
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SlickText Media

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Video Reviews

1,668 out of 1,669 Total Reviews for SlickText

4.8 out of 5
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1,668 out of 1,669 Total Reviews for SlickText
4.8 out of 5
1,668 out of 1,669 Total Reviews for SlickText
4.8 out of 5

SlickText Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SlickTextQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

Slicktext has been a BREEZE to navigate for our business. They website is very easy to understand, the video tutorials answer all of my questions, and they few times I have had additional questions, the support chat has been right there to answer. I love that my messages can be rolled over to the next month if I don't use them all, and that I can pause my account at anytime if needed. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I honestly don't have any nedgative feedback for this platform. The prices are reasonable and the website has many features to help grow my business. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

In todays world.. everyone ignores thier emails, and socail media marketing becomes outrageously expensive. Being able to communicate directly with my customers via text means they most likely see my message. I can get information out quickly like if I want to run a "flash sale" or the like. I can easily run photo contests, tell customers about new products, and keep them up to date with local bird activity (I run a hobby shop geared towards backyard birdfeeding). Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

Thank you for sharing your positive experience with SlickText. We're glad to hear that the platform has been easy to understand and has helped you grow your business. It's fantastic that you've found the direct communication with customers via text messaging to be effective.

EH
Marketing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

easy product to start using quickly with useful analytics Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I don't like "Textwords" - that was confusing to me. I would call those "Groups" or "Segments" and then make it clear an added functionality is there is 1 key word that people can message to subscribe to that group. As a user, I think about an SMS campaign I want to run, and then my target audience. "textword" just doesn't have an inherent meaning to me, but seems so critical in the slicktext world. Also - I wish it was really easy when setting up a campaign to "Send a test to yourself" before you send to a whole group - happy to pay for each individual test SMS w/ a credit! Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

Trying to see if our clients are more likely to respond to SMS prompts and take an action (book a visit) than email marketing, which doesn't have a great response rate for us. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

Thank you for sharing your experience with SlickText. We understand your concerns and will work on making the platform more user-friendly.

AN
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

The ease of use to setup and tech support. So far, I love this product and have been happy with the texts that our members have been receiving. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

The automations are a bit tough to work with when you need to send something out on, for example, the "first Tuesday of each month" and the day before that. Sometimes the way the calendar falls, that automation doesn't work correctly and we needed to go in an manually set each month up on the exact days we wanted the texts to go out. Not a deal breaker but certainly adds steps to my workload. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

Better, quicker and more efficient communication with our members. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

We're glad to hear that you are enjoying the ease of use and tech support! We appreciate your feedback about the automations and will definitely take it into consideration for future improvements.

FA
Director Internet Marketing
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

SlickText is simple to use, easy to set up, and can be used in many ways - from confirming sign-ups to sharing important information. The analytics are helpful. Customer service is top-notch! Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I have not found any downsides to SlickText. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

SlickText allows me to reach out to several thousand staffers to inform them about newly available jobs, safety tips, and more. Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

I shopped around for an text marketing platform. I have not found another service that compares. The way they offer opt-in links, abilities to incentivize subscribers, and so much more. I'm very pleased with the customization and ability to make the landing pages your own. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

UIUX could improve. character count could be extended per text. allowing emojis as a standard part of the text process without having to charge extra for an emoji. And it would be nice to see who is unsubscribing and customize a prompt so we can possibly collect info as to why they unsubscribed. I would also like to see if messages successfully deliver to the individuals on a list. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

SMS Marketing helps me to stay connected and prime my audience for upcoming virtual and in-person events. It also is very instrumental in helping me build my online community and sharing updates. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

Thank you for your positive feedback! We're glad to hear that our platform is helping you stay connected with your audience and build your online community. We'll take note of your suggestions for enhancing the user experience and text messaging features.

AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

What i like best about slick text is how user-friendly and efficient it is. it allows me to easily send mass messages, schedule text and track engagement all in one place. The platform makes staying connected with my team seamless,saving me time while ensuring my messages are all on point. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

What i dislike about slick text is that some of the customization options feels limited,especially when trying to personalized messagesfor specific groups. Additionally, the pricing can be steep as your contact list grows it would be great to see more flexibility in these areas. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

SlickText is helping me solve the problem of staying connected and engaged with my team and clients. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

Thank you for sharing your experience with SlickText! We're thrilled to hear that our platform has helped streamline your communication and enhance team connectivity. We appreciate your feedback regarding customization options and pricing. We are continuously working to improve our services and will take your suggestions into consideration for future updates. If you have any specific customization needs or questions about pricing, please feel free to reach out to our support team. We are here to assist you further and ensure you have a seamless experience with SlickText. Thank you for choosing us to stay connected with your team and clients!

MD
O
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

The SlickText staff is by far one of the best to work with on the internet. Their chat team are quick and have helped me on several occassions. They respond quickly and in some cases when they needed time to work out an issue for me they called me back once solved so I didn't sit waiting for them to respond in chat.

Once Class Team! Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I can think of anything that is negative in character. They ROCK! Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

They provide you with several tools and I was having an issue with adding a popup on a client's website. I contacted them immediately when the client notified me that the popup was not showing on the site. After checking the code I went to chat and asked for help. 30 minutes of their work in the background and done. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

Thank you for the glowing review! We are thrilled to hear that you have had such a positive experience with our chat team. Providing quick and effective support is a top priority for us, and we are delighted that we could assist you promptly with adding the popup to your client's website. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We are always here to help!

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

My favorite thing about Slick Text is the ability for people to respond to the texts you send them! I also love how user friendly the website is. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I think the only negative thing is pictures count as multiple text messages, and the limit of characters. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

As a nonprofit Slick Text is helping us be able to reach the people who participate in our program in a more efficient manor. So instead of a ton of different group texts or individual texts we can type it once and send it out once. It has also made their communication with us since they can just reply to the messages we send. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

We're thrilled to hear that Slick Text has been a game changer for your organization! We're glad you find the ability for people to respond to texts and the user-friendly website valuable. We understand your concern about pictures counting as multiple text messages and the character limit, and we'll take this feedback into consideration for future improvements.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

I have had SlickText for several years and they have been extremely helpful every time I reach out to them. Their system is easy to use and has many helpful tools. I highly recommend. Review collected by and hosted on G2.com.

What do you dislike about SlickText?

I don't really have any thing that I dislike about Slicktext. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

Instant contact with the my customers. If I need some extra sales, I can send out a text message in minutes. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

We're thrilled to hear that you have had a positive experience with SlickText! Our team works hard to provide helpful tools and excellent customer service.

AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about SlickText?

I am fairly new to this platform, so I needed a little help to get started. Instead of going through 5-6 bots to not receive an answer, a real person answered almost immediately Review collected by and hosted on G2.com.

What do you dislike about SlickText?

It's not particularly intuitive right off the bat, but it's pretty easy to pick up once you get accustomed to the jargon and process. Review collected by and hosted on G2.com.

What problems is SlickText solving and how is that benefiting you?

I was trying to merge some data files, but I am missing a column that I need. Review collected by and hosted on G2.com.

Response from Zach Davis of SlickText

Thank you for your feedback! We understand that our platform may have a learning curve, but we're constantly working to improve the user experience and make it more intuitive.