Simpro Reviews (434)

Reviews

Simpro Reviews (434)

4.2
434 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its user-friendly interface and comprehensive functionality, which streamline various business processes from quoting to invoicing. Many appreciate the effective customer support and regular updates that enhance usability. However, some users note that the software can be slow at times, particularly during peak usage.

Pros & Cons

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Verified User in Facilities Services
UF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
More Options
"Seamless Lead-to-Invoice Workflow, Everything in One Place"
4.5/5
What do you like best about Simpro?

The process from leads to invoices. Everything in one place Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Basic business principles that should be reflected in the software as standard are missing. Despite these being suggested for implementation 5–10 years ago, they still haven’t been resolved. Review collected by and hosted on G2.com.

Kashif A.
KA
Kashif A.
Business Development Manager
Small-Business (50 or fewer emp.)
More Options
"Keeps Our Business Organized and Saves Us Money"
5/5
What do you like best about Simpro?

Keeps our business, structured, organized and helps us manage work flow effectively. We end up saving significant amount of money! Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Nothing - Its amazing as it is! I am looking forward to AI Enhancements with Lightning Review collected by and hosted on G2.com.

Travis R.
TR
Travis R.
Director of Pre-Construction
Mid-Market (51-1000 emp.)
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"Excellent New LLM (AI) in Simpro"
5/5
What do you like best about Simpro?

The newly added LLM (AI) for Simpro is excellent. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Very little CRM from a sales perspective ability Review collected by and hosted on G2.com.

Rita T.
RT
Rita T.
director
Small-Business (50 or fewer emp.)
More Options
"Simple, User-Friendly, and Great Value with Helpful Training"
4.5/5
What do you like best about Simpro?

It’s simple and user-friendly. The training is good, and the price is good as well. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

does take a bit to learn it also it was tough getting all the info into the original build from QB and sometimes there are errors in syncing with QB Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
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"simPRO is an essential, reliable tool for our business."
4/5
What do you like best about Simpro?

Customer, quote, job, invoice, employee information all in one place. Reliable up time. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

The essentials of simPRO remain the same. However, improvements and updates that relate to my usage are few and far between. Additional functionality all seem to be chargeable upgrades increasing monthly cost. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro
Editedit

Hello,

Thank you for taking the time to share your feedback on Simpro! We greatly appreciate your insights.

We've noted your suggestions regarding chargable items within a cost center and saving them to a CSV file. Your feedback is invaluable as it helps us enhance the system based on user needs.

If you ever have more feedback, ideas, or questions in the future, please don't hesitate to reach out. We're here to support your business's success and are always looking for ways to improve your experience with Simpro.

Best regards,

Simpro

Azwar R.
AR
Azwar R.
Implementation Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
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"Recurring Jobs and a Professional Quoting Experience"
4/5
What do you like best about Simpro?

Recurring Jobs and professional way of getting quotes done for customers. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Templates create issues which needs to be modified and can take time. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
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"Prebuilds Make Quoting Fast and Accurate"
5/5
What do you like best about Simpro?

Prebuilds make quoting extremely quick and accurate Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Moblie app is clunky, and I do not believe there is a desktop app Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
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"Clean, Fast, and Insightful—Easy to Learn and Use"
4/5
What do you like best about Simpro?

Clean interface with useful insights, good control, and fast performance. It’s easy to learn and straightforward to use. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

It’s missing key features, offers very little customisation, and puts too many features behind paywalls. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
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"SIMPRO Streamlined Our Stock and Invoicing into One Powerful System"
4.5/5
What do you like best about Simpro?

SIMPRO has integrated multiple systems like our stock management, invoicing systems into a single system that has offered us performance improvements. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

No back button. Feels cluncky compared to other systems. Review collected by and hosted on G2.com.

Jonathan B.
JB
Jonathan B.
CEO
Small-Business (50 or fewer emp.)
More Options
"Powerful end-to-end costing, but legacy design and bugs hold it back"
2.5/5
What do you like best about Simpro?

True costing from quote to project management to billing. One solution! Review collected by and hosted on G2.com.

What do you dislike about Simpro?

This software feels stuck in the 80s. I can’t search using accented characters, and it’s full of bugs that seem baked into the product due to its legacy architecture. Review collected by and hosted on G2.com.