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Simpro Reviews & Product Details

The Trades' Edge Starts Here: Simpro is the AI-First Operating Platform built to eliminate complexity, unlock clarity, and double contractor profitability. Contractors deserve a platform that works as hard as they do. Simpro brings operational control to every job, team, and dollar, transforming chaotic workflows into lasting success. Trusted by over 250,000 trades professionals, our all-in-one solution integrates: • Profitability Reimagined: Real-time job costing, faster quoting (up to 10X quicker), and integrated payments to drive healthier cash flow. • AI-First Advantage: Automation and AI Mobile Work Notes that remove manual work and errors, giving your crew a competitive edge. • Operational Control: Centralized scheduling, inventory, and asset tracking from Quote to Cash—all under control. From small-to-midsize businesses to large enterprises, Simpro turns complexity into profit and makes contractors the most profitable, tech-enabled operators in the economy. More meaningful work. More business rewards.

Product Website

Seller

Simpro

Discussions

Simpro Community

Languages Supported

English, Spanish

Overview by

Simpro Marketing

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Simpro Integrations

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Verified by Simpro

Simpro Media

Simpro is the AI-first operating platform for residential and commercial trades. We simplify complex workflows and help contractors double their profitability with advanced automation across scheduling, quoting, compliance, and field service management. The trades build the world. Simpro builds t...

Simpro Demo - Track and Manage Inventory Without the Headache

Bring calm to the chaos of managing inventory. Quickly order stock, control inventory and better manage your warehouse.

Ready to crush the competition? Our Simpro Premium field service project management software and mobile apps can help you not only win more business, but also maximise job profitability.

Lean into the power of time-saving automation and digital shortcuts with effective people and resource management, including job scheduling, customer management and simple communication tools.

Simpro Demo - One Field Service Mobile App To Improve Efficiency

Simpro Mobile allows staff to simplify job management in the field. Field staff can access assigned jobs, site history, customer details, job notes and other information needed to complete a job. The information is then communicated to the office in real-time.

Hear from Albert, Founder of Prairie HVAC/R as he shares how Simpro has helped transform their growing mechanical and chiller manufacturing business into a more organized, efficient operation.

Running a field service business is demanding — from managing schedules and routes to sending invoices. But chasing payments shouldn’t be part of the job. Simpro Payments makes it easier to collect payments on time, in the field, and online

You deserve technology that works as hard as you do and rewards that match the value of your work. Simpro is the AI-first operating platform built specifically for the way you work , helping you tighten operations, capture every billable do

Official Downloads

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Evaluation Criteria for Selecting a Field Service Management Platform

The Ultimate Guide: How to Implement Field Service Management Software

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Yihang L.

Mid-Market (51-1000 emp.)

7/17/2023

"It is not very user friendly."

2/5

What do you like best about Simpro?

It can be used as an estimating tool, and generate quotes. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

1. It's not user-friendly, many people can't figure out how to do some basic tasks in simPRO.

2. Some functions are not very useful.

3. Notifications stack up after a short while, but nobody cares and reads them. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Dear Yihang

Thank you for sharing your feedback with us. We truly value your input, and we want you to know that we are here to support you.

We apologise for any difficulties you've encountered with Simpro's user-friendliness. Our goal is to provide an intuitive and efficient platform, and we take your concerns seriously. Your feedback about certain functions and notifications is essential in our ongoing efforts to enhance the user experience.

We genuinely care about your experience with Simpro, and we encourage you to reach out to our account management team. They are eager to assist you, address your concerns, and provide any additional support needed.

Thank you for choosing Simpro, and we look forward to working together to improve your experience with our software.

Regards

Simpro

luke j.

Mid-Market (51-1000 emp.)

7/21/2023

"Good but hard to carry out multiple tasks."

4/5

What do you like best about Simpro?

Colours for job status make the jobs easily aviewable of their status. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

It is a one screen interface. I owuld like it that i can use one screen for my list and the second is an active task page. so when i click a job from a lsit on my left site it loads the job on my right side so i can continue to review jobs on the list and not keep reloading the list. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Luke,

Thank you for your review of Simpro! We're glad to hear that you find the color-coded job statuses helpful for easily viewing the status of your jobs.

Your feedback about the interface is valuable to us. We understand the need for multi-tasking and efficient job management. Our team is continuously working on enhancing the user experience. We'll take your suggestion into consideration as we plan future updates.

Simpro is designed to streamline job management and cost visibility, and we're pleased to know it has been beneficial to you in that regard.

If you have any further feedback or need assistance, please don't hesitate to reach out to our support team. We're here to ensure you have a smooth experience with Simpro and make the most of our platform's features.

Best regards,

Ben E.

Small-Business (50 or fewer emp.)

10/2/2023

"Bit hard to get some information, but overall ok"

3/5

What do you like best about Simpro?

It is linked to Xero. It's a good tool for separating jobs. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Unable to export some information, which would help on the financial side of things for people without access to linked accounting software. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hello Ben,

Thank you for taking the time to share your thoughts about Simpro. We're pleased that you find our integration with Xero helpful and that our platform serves as a valuable tool for job separation.

We understand your concerns regarding the export of certain financial information. You might want to explore creating custom dashboards in BI Reporting. These dashboards can provide a comprehensive view of your financial data, allowing for better insights and analysis. Our professional services team can work with you to get these working effectively if you need help getting them set up.

If you have any further suggestions or questions, please feel free to reach out. We're here to assist.

Best regards,

Simpro

Steven W.

Small-Business (50 or fewer emp.)

10/4/2023

"Operational control and insight needed to improve our customer satisfaction and business efficiency"

5/5

What do you like best about Simpro?

The ability to login from anywhere into a stable constantly updated tool. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

We would like to have some level of custom reports Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Steven,

Thank you for sharing your thoughts on Simpro. We're thrilled to hear that you appreciate the ability to access our platform from anywhere and the constant updates that keep it stable and up-to-date.

Regarding your desire for custom reports, we understand the importance of having the right data at your fingertips. While Simpro offers a range of reporting options, including some customization, we would like to encourage you to explore our BI Reporting tool. This tool provides advanced reporting capabilities and allows you to create custom reports tailored to your specific needs. It might be the solution you're looking for to gain deeper insights into your business operations.

Simpro is designed to help you manage various aspects of your business, from job costing to asset maintenance planning and quote management, with the ultimate goal of improving operational control and customer satisfaction. We're committed to providing you with the tools and features you need to enhance your business efficiency continually.

If you have any questions or need assistance with exploring our reporting options further, please don't hesitate to reach out. We're here to support you in getting the most out of Simpro.

Best regards,

Simpro

Allan H.

Project Manager

Small-Business (50 or fewer emp.)

10/3/2023

"Simpro on the day to day"

4.5/5

What do you like best about Simpro?

Simpro is methodicallly displayed and the format is simple and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

There are a few things we have tried but they just lack a little refinement. I.e takeoffs. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Allan,

Thank you for your review and for sharing your experience with Simpro. We're delighted to hear that you find simSimpro methodically displayed with a simple and easy-to-use format. Providing a user-friendly interface is essential to us, and it's great to know that it aligns with your day-to-day operations.

Your feedback about areas that could use some refinement, such as Takeoffs, is valuable to us. Over the last 12 months we have made significant improvements in this area, including the introduction of a symbol recognition tool, which can save a considerable amount of time compared to traditional pen and paper markups. We encourage you to explore these new features and enhancements within Simpro, as they may address some of your previous concerns.

We're dedicated to continuously improving our features and functionality to enhance the user experience. If you have any more insights or suggestions to share, please don't hesitate to reach out. Your feedback helps us make Simpro even better for you and our community of users.

Thank you for being a part of the Simpro community, and we look forward to continuing to support your business needs!

Best regards,

Simpro

John K.

Small-Business (50 or fewer emp.)

5/24/2023

"An awesom system that keeps getting better"

5/5

What do you like best about Simpro?

Ease of use.

Support whenever required.

The system has made running our business easy with the ability to instantly keep track on progress of jobs, schedule staff. And invoice clients with confidence that we have captured all the costs accurately. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

We don't have much to complain about with Simpro. Some of the bolt on features such as EForms & SimTrac need to keep pace with developments as Simpro grows & improves the bolt ons need to keep up. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hey John, thanks for the awesome 5-star review of Simpro on G2!

It's fantastic that you find Simpro super easy to use and that it's been a game-changer for running your business. From tracking job progress to scheduling staff and invoicing clients accurately, we're thrilled to have made your life easier.

We appreciate your feedback on the eForms and Simtrac add-ons. Rest assured, we're constantly working on keeping them up to speed with our growth and improvements. You will find a number of Simtrac enhancements on our roadmap (https://helpguide.simprogroup.com/Content/Product-Roadmap.htm).

Once again, thanks for your stellar review and for choosing Simpro. If you ever need anything or have more feedback to share, please don’t hesitate to reach out.

See how Simpro improved

Verified User in Computer Hardware

Small-Business (50 or fewer emp.)

10/4/2023

"implementation new request takes so long."

2.5/5

What do you like best about Simpro?

inventory management features, which help businesses keep track of stock levels, order materials, and manage inventory efficiently. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

While try to customization user r equire extensive customization may find it time-consuming to set up and maintain.

Simpro mobile app users infomred that it lack lot of features limited functionality compared to the desktop version. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hello,

Thank you for sharing your feedback about Simpro. We're delighted to hear that you appreciate our inventory management features and how they help businesses efficiently track and manage their inventory.

Regarding the mobile app, we're working on enhancing its capabilities to provide a more comprehensive mobile experience.

It's great to see that Simpro is solving various aspects of job management, scheduling, estimating, inventory and asset management, billing, and reporting for your company. We're committed to providing you with the tools and features you need to streamline your operations effectively.

If you have any more suggestions or feedback, please don't hesitate to reach out. Your insights are valuable in helping us improve Simpro for your benefit.

Best regards,

Simpro

Jeremy L.

Small-Business (50 or fewer emp.)

10/10/2023

"Great design team and support network!"

5/5

What do you like best about Simpro?

The team tailored it to our unique needs and meet to do onsite training of the product. That made sure the product and training fit out goals and crew. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

It's a sizeable upfront investment and you need to have a pretty clear path/goal of what you want out of the platform and design. Review collected by and hosted on G2.com.

Emma S.

Mid-Market (51-1000 emp.)

7/18/2023

"Easy to use!"

4/5

What do you like best about Simpro?

I like how easy it is to schedule jobs for the engineers, it is easy to navigate and pull off reports. It is good seeing the day and week view and having the different statuses of jobs. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

It can be a bit glitchy at times when you are clicking through options too quick. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Emma

Thank you for sharing your thoughts on Simpro! We're thrilled to hear that you find it easy to use and that it has been beneficial for your scheduling and reporting needs.

The ease of scheduling jobs for engineers is one of the aspects we are most proud of in Simpro. We designed the platform with user-friendliness in mind to help streamline your workflow and make managing tasks a breeze. The day and week views, along with the different job statuses, aim to provide a clear and organised overview of your operations.

We understand your concern about the glitches. We’ve just finished migrating our servers to AWS to improve the reliability and performance of Simpro. If you continue to experience issues, please reach out to our support team so we can look into this for you.

We genuinely appreciate your feedback, as it helps us identify areas for improvement and ensure that Simpro remains a valuable tool for your business needs. If you have any further comments or suggestions, please don't hesitate to reach out to us.

Thank you once again for being a part of the Simpro community, and we look forward to serving you even better in the future.

Best regards,

Vania T.

Project Manager

Small-Business (50 or fewer emp.)

10/4/2023

"Project Manager Jr. It's the easiest software I've ever use!"

5/5

What do you like best about Simpro?

Take Offs, costumer support, ease of use, it has a number of features Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Inventory is confusing. I dont like that take offs tends to have technical problems. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Vania

We appreciate your feedback on the features and your recognition of our commitment to improvement based on client feedback.

Regarding the concerns you've raised, we understand that inventory management can be complex, and we are continually working to make it more intuitive. We encourage you to contact support to discuss the technical concerns you’ve experienced with Takeoffs.

Your feedback is essential to us, and we appreciate your support in making Simpro an even better tool for your needs. If you have any more suggestions or concerns, please feel free to share them with us.

Best regards,

Simpro