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Simpro Reviews & Product Details

The Trades' Edge Starts Here: Simpro is the AI-First Operating Platform built to eliminate complexity, unlock clarity, and double contractor profitability. Contractors deserve a platform that works as hard as they do. Simpro brings operational control to every job, team, and dollar, transforming chaotic workflows into lasting success. Trusted by over 250,000 trades professionals, our all-in-one solution integrates: • Profitability Reimagined: Real-time job costing, faster quoting (up to 10X quicker), and integrated payments to drive healthier cash flow. • AI-First Advantage: Automation and AI Mobile Work Notes that remove manual work and errors, giving your crew a competitive edge. • Operational Control: Centralized scheduling, inventory, and asset tracking from Quote to Cash—all under control. From small-to-midsize businesses to large enterprises, Simpro turns complexity into profit and makes contractors the most profitable, tech-enabled operators in the economy. More meaningful work. More business rewards.

Product Website

Seller

Simpro

Discussions

Simpro Community

Languages Supported

English, Spanish

Overview by

Simpro Marketing

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

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Simpro Integrations

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Verified by Simpro

Simpro Media

Simpro is the AI-first operating platform for residential and commercial trades. We simplify complex workflows and help contractors double their profitability with advanced automation across scheduling, quoting, compliance, and field service management. The trades build the world. Simpro builds t...

Simpro Demo - Track and Manage Inventory Without the Headache

Bring calm to the chaos of managing inventory. Quickly order stock, control inventory and better manage your warehouse.

Ready to crush the competition? Our Simpro Premium field service project management software and mobile apps can help you not only win more business, but also maximise job profitability.

Lean into the power of time-saving automation and digital shortcuts with effective people and resource management, including job scheduling, customer management and simple communication tools.

Simpro Demo - One Field Service Mobile App To Improve Efficiency

Simpro Mobile allows staff to simplify job management in the field. Field staff can access assigned jobs, site history, customer details, job notes and other information needed to complete a job. The information is then communicated to the office in real-time.

Hear from Albert, Founder of Prairie HVAC/R as he shares how Simpro has helped transform their growing mechanical and chiller manufacturing business into a more organized, efficient operation.

Running a field service business is demanding — from managing schedules and routes to sending invoices. But chasing payments shouldn’t be part of the job. Simpro Payments makes it easier to collect payments on time, in the field, and online

You deserve technology that works as hard as you do and rewards that match the value of your work. Simpro is the AI-first operating platform built specifically for the way you work , helping you tighten operations, capture every billable do

Official Downloads

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Evaluation Criteria for Selecting a Field Service Management Platform

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Hope M.

Small-Business (50 or fewer emp.)

10/3/2023

"Does some of everything"

3.5/5

What do you like best about Simpro?

My company uses simpro for scheduling, invoicing, work order, purchase orders- you name it! Very useful. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Simpro often glitchese and it can cause my work to come to a complete stop. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Hope,

Thank you for sharing your thoughts about Simpro! We're delighted to hear that you find it a versatile tool for various aspects of your business, from scheduling to invoicing and more.

We want you to know that we take performance and reliability seriously. In fact, we recently made significant improvements by migrating our servers to AWS to enhance stability and performance. Our commitment is to provide you with a dependable platform.

If you encounter any issues or need assistance, please don't hesitate to reach out to our support team. They're here to help resolve any problems you may encounter.

Thank you for choosing Simpro to support your business operations. We're here to ensure your experience with our platform is as smooth and efficient as possible.

Best regards,

Simpro

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

10/3/2023

"Good Basic Service Platform"

3.5/5

What do you like best about Simpro?

The different parts of the ticket are simplistic and easy to read. Updates are easy to view. Finding a history for the customers on the customer page is really easy. I do like the new customer portal look. The ease of setting things up is also a plus. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Dashboards would help greatly, or a way to seperate different types of tickets in an easy query. Also, the customer portal having more functionality and to show certian fields and hide others from view. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Thank you for sharing your thoughts on Simpro. We appreciate your positive feedback on the simplicity and readability of the ticketing system, as well as the ease of setting up various aspects of the platform.

We're continuously working to enhance Simpro's capabilities. Your suggestions helps us improve, and we'll certainly take your feedback into account as we work towards making Simpro an even more powerful and user-friendly platform. Thank you for being a valued part of the Simpro community.

Tim H.

Small-Business (50 or fewer emp.)

10/8/2023

"If someone can contract me i can explain in more detail."

5/5

What do you like best about Simpro?

Simpro helps our company manage our business more efficiently. It allows us to track jobs, schedule appointments, create quotes and invoices, manage inventory. It also offers great customer support when needed. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

I don't like how you can't raise a quote from a failed asset on simPRO Mobile. Also it can't COINS as a accounting software progrm Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

2/1/2024

"Excellent Features"

4.5/5

What do you like best about Simpro?

I manage the inventory at my organization and the included features are excellent. It makes tracking counts and re-ordering inventory so much easier. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

It does not allow for inventory items to be completely deleted. Review collected by and hosted on G2.com.

Verified User in Design

Small-Business (50 or fewer emp.)

10/3/2023

"Very user friendly, but minimum customizations."

3.5/5

What do you like best about Simpro?

Ease of use right out of the gate. Minimal initial setup. Very user friendly. Live chat for customer support is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Not a lot of options to truly customize your experience to tailor it to your company. The catalogue is sufficient but bare-bones. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Thank you for sharing your thoughts on Simpro. We're thrilled to hear about your quick setup and that you find it user-friendly. We understand the importance of a smooth onboarding experience.

We also appreciate your feedback regarding customizations and the catalog. We continuously strive to enhance our platform, and your input is invaluable in guiding our development efforts.

It's great to know that Simpro is facilitating project management workflows and helping your team stay organized with clear task definitions. If you ever have more insights to share or require further assistance, please don't hesitate to reach out. Your success is important to us!

Doug C.

Partner, COO

Small-Business (50 or fewer emp.)

10/5/2023

"Full, robust solution, but not without its issues"

4/5

What do you like best about Simpro?

The ability to manage the entire field management side of the business up to accounting Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Customer support has dramatically decreased

Easy to use once set up

Abundant training materials Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hello Doug,

Thank you for sharing your thoughts on Simpro. We're glad to hear that you find our solution robust and capable of managing the various aspects of your field management efficiently.

As our user base continues to grow, we are rapidly expanding our support staff to match this growth. We're committed to providing excellent support to our users, and we appreciate your patience as we work to improve this aspect of our service.

It's great to know that you find Simpro easy to use once it's set up, and we're pleased that you've found our training materials helpful.

Simpro is designed to solve a wide range of field management challenges, and we're thrilled to hear that it's benefiting your business by addressing these aspects effectively.

If you have any more feedback or suggestions, please feel free to reach out. Your input helps us make Simpro an even better tool for your business.

Best regards,

Simpro

Penny S.

Small-Business (50 or fewer emp.)

10/3/2023

"Good System for electrical"

3/5

What do you like best about Simpro?

There are lots of great features for do and charge and service works Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Very frustrating finanical tracking, not a lot of editing. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

10/3/2023

"simPRO is an essential, reliable tool for our business."

4.5/5

What do you like best about Simpro?

Customer, quote, job, invoice, employee information all in one place. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

A few small things. Would like to see better ability to sort chargable items within a cost center and have a sequential item number beside each. Would like to save the list of chargable items within a cost center to a CSV file. But overall I am pleased with simPRO. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hello,

Thank you for taking the time to share your feedback on Simpro! We greatly appreciate your insights.

We've noted your suggestions regarding chargable items within a cost center and saving them to a CSV file. Your feedback is invaluable as it helps us enhance the system based on user needs.

If you ever have more feedback, ideas, or questions in the future, please don't hesitate to reach out. We're here to support your business's success and are always looking for ways to improve your experience with Simpro.

Best regards,

Simpro

Shragy B.

Small-Business (50 or fewer emp.)

10/9/2023

"I Am new in the company the only way i got so fast involved in all our projects was with SIMPRO!!!"

5/5

What do you like best about Simpro?

The way you can keep track on all your projects by using simro Asssists Review collected by and hosted on G2.com.

What do you dislike about Simpro?

there is NO downside of SIMPRO!!!!!!!!!! Review collected by and hosted on G2.com.

Verified User in Facilities Services

Mid-Market (51-1000 emp.)

10/3/2023

"Simple yet Effective"

3.5/5

What do you like best about Simpro?

It can be used for simple management but there is functionality to delve deeper and get so much more out of it. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

I find the notification bubble useless, working for a medium sized company I've never not seen it 99+. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Thank you for your review of Simpro. We're delighted to hear that you find it both simple to use and effective for your needs, offering the flexibility to scale its functionality as required.

We appreciate your feedback regarding the notification bubble, and we're considering ways to enhance its usefulness in future updates.

It's fantastic to hear that Simpro is helping you streamline your operations, centralize data, and ultimately boost time and cost efficiencies in your medium-sized company. Your success is our priority, and we're committed to providing you with the best possible experience with Simpro. If you ever have more suggestions or need assistance, please feel free to reach out.