Simpro Reviews (434)

Reviews

Simpro Reviews (434)

4.2
434 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its user-friendly interface and comprehensive functionality, which streamline various business processes from quoting to invoicing. Many appreciate the effective customer support and regular updates that enhance usability. However, some users note that the software can be slow at times, particularly during peak usage.

Pros & Cons

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Evan M.
EM
Evan M.
opperations manager
Small-Business (50 or fewer emp.)
More Options
"One Platform from Lead to Invoice—Smooth and Efficient"
4.5/5
What do you like best about Simpro?

I love having a single platform that takes me from lead to invoice. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

It can feel a bit daunting when you first get started. Review collected by and hosted on G2.com.

Melanie A.
MA
Melanie A.
Director
Small-Business (50 or fewer emp.)
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"Just Ask AI Is an Amazing New Addition to simPRO"
4/5
What do you like best about Simpro?

The new just ask Ai is 100% absolutely amazing brand-new effective Technology well done simPRO Review collected by and hosted on G2.com.

What do you dislike about Simpro?

The cost and the Constant price increases with very little notification time and very high increases sometimes eight times CPI Review collected by and hosted on G2.com.

Leon W.
LW
Leon W.
Warehouse Manager
Small-Business (50 or fewer emp.)
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"Great Multi-Interface Navigation, but Task Support Could Be Stronger"
3.5/5
What do you like best about Simpro?

I like being able to navigate across multiple interfaces at the same time. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

I feel there isn’t enough support for the tasks I have trouble with. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
More Options
"Has gotten better over time"
3.5/5
What do you like best about Simpro?

Simpro has improved their system reliability, still has a few bugs, but works a lot better than it used to. The cost is ridiculous though. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Cost is out of hand. Adding additional user licenses never works and often glitches out just sitting there loading or requires logging out and back in again to fix Review collected by and hosted on G2.com.

Response from simPRO of Simpro
Editedit

Hi there,

Thank you so much for leaving this review! We are thrilled to hear simPRO is working well for your business, and providing an all-in-one solution. We look forward to continue improving the software and supporting your company.

Shrey S.
SS
Shrey S.
Elctronics Engineer
Small-Business (50 or fewer emp.)
More Options
"Streamlined Efficiency for Business Management"
5/5
What do you like best about Simpro?

Its user-friendly interface and comprehensive functionality, it enhances efficiency and productivity. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Less opportiunities for modification and customization. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro
Editedit

Hi Shrey,

Thank you for your great review! We're thrilled to hear that you find Simpro's user-friendly interface and comprehensive functionality to be a game-changer for enhancing efficiency and productivity.

We appreciate your feedback about modification and customisation. Rest assured, we're continuously working to improve our software. If there are specific examples of what you would like to see added to the roadmap, please add them to the Ideas Portal (you will find a link under the ? symbol on your Simpro toolbar).

If you ever need further assistance, please don't hesitate to reach out.

Regards,

Simpro

Ryan A.
RA
Ryan A.
Assistant Project Manager
Mid-Market (51-1000 emp.)
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"Simple, Intuitive, and Easy to Learn"
5/5
What do you like best about Simpro?

How simple it is to use. Very easy to learn Review collected by and hosted on G2.com.

What do you dislike about Simpro?

It would be better to have more instructional videos. Review collected by and hosted on G2.com.

Richard M.
RM
Richard M.
Operations Developer
Mid-Market (51-1000 emp.)
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"A Growth-Ready Product Backed by an Outstanding Team"
5/5
What do you like best about Simpro?

The team of account managers & senior leaders as well as the products ability to keep pace with our growth Review collected by and hosted on G2.com.

What do you dislike about Simpro?

The slow progression of developments and meaningful updates Review collected by and hosted on G2.com.

LP
Laureen P.
Quotes Advisor
Small-Business (50 or fewer emp.)
More Options
"Feature-Rich Simpro with a Smooth Quote-to-Job Workflow"
4.5/5
What do you like best about Simpro?

Simpro has a wide range of features and fields, and the workflow is smooth from creating a quote right through to completing the job. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

It can feel a bit overwhelming at first because of the many features and functions, especially if you’re not on the admin side of the job. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
More Options
"Easy to Use, Seamless Supplier Integration, and Top-Notch Support"
5/5
What do you like best about Simpro?

the ease of use, the way in which it intergrates with our suppliers. pricing is reasonable and the support is top notch Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Nothing Really, im not a massive fan of the AI push but understand it has a use Review collected by and hosted on G2.com.

RM
Ruben M.
Head of Operations
Small-Business (50 or fewer emp.)
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"Flexibility for CMMS"
4/5
What do you like best about Simpro?

For the time we used this CMMS tool in our company, we successfully streamlined the data collection processes from different sources, to enable a robust system Review collected by and hosted on G2.com.

What do you dislike about Simpro?

More flexibility on image integration into customized reports Review collected by and hosted on G2.com.

Response from Louise Stone of Simpro
Editedit

Hi There,

Thank you for sharing your review of Simpro. It's great to hear that the tool has helped streamline your company's processes by consolidating various reporting lines and site data into one system. It's also encouraging to know that you found the onboarding process smooth and the customer support excellent from the start.

Regarding the areas for improvement, it's understandable that delays in implementing critical features can be frustrating. Hopefully, Simpro continues to enhance its platform to better meet your needs in a timely manner.

It's impressive that Simpro is effectively integrating CRM and CMMS systems, benefiting both your field staff and back office. This integration likely improves communication and efficiency across your organisation.

Thank you for providing your insights!

Best regards

Louise