Easy to navigate,very rarely have problems. When do have a issue gets resolved quickly. Easy to navigate invitory parts listings. Like that's stores work history especially when on call . Use every day all day Review collected by and hosted on G2.com.
Not much to dislike everything works as should Review collected by and hosted on G2.com.
Robust system and amplitude. There are many areas of business processes that this software allowss a company to address and modify. Review collected by and hosted on G2.com.
Unlike typical business office software like Word or Excel where one can modify a file and save it under a new file name, leaving the old file as it was, one is not able to pull up a working sample of an invoice or job for instance, modify it , and save the modifications under a new file name AND KEEP THE OLD FILE UNDER ITS OLD NAME - ITS GONE BABY! Review collected by and hosted on G2.com.
Hi Harry,
Thank you for taking the time to share your feedback on Simpro. We're delighted to hear that you find our system robust and versatile, enabling your company to address and modify various aspects of your business processes. We strive to provide comprehensive solutions that cater to a wide range of business needs.
Regarding your concern about modifying and saving files, we understand the importance of retaining historical data. While Simpro is primarily designed to keep a centralized and structured record of transactions, we appreciate your feedback about the ability to duplicate and modify documents while preserving the original.
Thank you for choosing Simpro as your business management solution!
Best regards,
Simpro
Simpro is amazing for it's ability to mainstream multiple corporate components into 1 system. When you add integration options from other software, combined with an open API, allows for additional seamless workflows. Review collected by and hosted on G2.com.
Simpro has many features that seam like an poor executed afterthough, or lack the ability to be turned enabled/disabled or customized by user. In some instances, this makes simple tasks much more complex than necessary based on user workflow. Review collected by and hosted on G2.com.
Hi Brad,
Thank you for taking the time to share your feedback about Simpro. We greatly appreciate your insights.
It's fantastic to hear that you find Simpro's ability to centralize various corporate components and its integration options valuable for streamlining workflows. We're dedicated to providing a versatile platform that can adapt to your business needs.
However, we understand your concerns about certain features and workflows that may not align perfectly with your specific requirements. We're continually working on enhancing our system, and your feedback is crucial in that process. While Simpro aims to be comprehensive, we recognize that customization and user-specific adjustments are essential to providing the best possible experience.
Thank you for choosing Simpro as your business partner.
Best regards,
Simpro
Project set up and tracking
The desktop is better than the mobile app
Invoicing with custom templates Review collected by and hosted on G2.com.
Glitchy, freezes, logs out randomly.
Not easy to use via the app to do time sheets and log breaks for the team in the field
We use it every day and it freezes or crashes daily Review collected by and hosted on G2.com.
Global search capability/ease of use for any search.
Purchase order/item catalog works great. Review collected by and hosted on G2.com.
Can not invoice multiple sites to a master customer, and be able to report on the invoice line item detail.
For recurring monthly invoices where a customer has multiple line items on different billing cycles, a separate invoice is required for each different billing cycle, which results in multiple invoices being sent
Currently does not integrate with a payment processor that handles both credit card and ACH. Review collected by and hosted on G2.com.
The program has definitely made the administration and workflow much easier. This then feeds back with good reporting. Once you understand the interconnection of eash element of the app/program, made the communication within my division and clients much easier. Review collected by and hosted on G2.com.
One thing that was difficult was the first initial setup so that it can work within our industry. There are still a few things that we need to find a work around for as our application or approach is a bit different to the general trades. Review collected by and hosted on G2.com.
Hi Iwan,
Thank you for your review! We're delighted to hear that Simpro has made your administration and workflow much easier, leading to improved reporting and streamlined communication within your division and with clients.
We understand that the initial setup can be challenging, especially when adapting the software to suit specific industry needs. Our team is committed to providing comprehensive support during this phase and ensuring that Simpro meets your requirements.
It's fantastic to know that Simpro has helped you reduce paper usage and simplify your invoicing process. Going digital and having everything just a few clicks away can make a significant difference in efficiency and accuracy.
If you encounter any other challenges or need assistance, please don't hesitate to reach out. We're here to support you every step of the way and make your Simpro experience even more rewarding.
Best regards,
Simpro
So far, everything! User friendly interface. Numerous features, some of which won't be used and others which we didn't realuse we needed. There's a lot of thinking - well I hadn't considered that, that's well handy Review collected by and hosted on G2.com.
The implementation is a lot and can take quite a few weeks when you really just want to get stuck into it Review collected by and hosted on G2.com.
Hi Michelle,
Thank you for choosing Simpro as your business solution! We're thrilled to have you on board, and even though it’s early days, it's fantastic to hear that you find our system comprehensive and user-friendly, with a wide range of features to meet your needs. It's great to know that you've discovered some handy features you didn't even realise you needed.
We understand that the implementation process can be extensive. However, it's a crucial step to ensure that Simpro aligns perfectly with your business processes right from the start. Your implementation effort will pay off in the long run as you'll have a streamlined system that brings together all aspects of your new business.
If you ever have more feedback or need assistance during your Simpro journey, please feel free to reach out. We're here to support you every step of the way.
Best regards,
Simpro
simPRO is easy to implement and use. We have a multi company build and use it on the daily. The customer support team is great and always get back to you. There are so many features, a lot of which we under utilize currently. We also send accounting information back and forth from Xero and use the outlook calendar intergration feature. Review collected by and hosted on G2.com.
Scheduling multi companies can be difficult, if you book something in from one company you can not change it from another company. This is a good feature, but makes it difficult sometime.
Not having many options for the mobile app, in regards to what the operators can see on the app. Review collected by and hosted on G2.com.
Thank you for taking the time to share your feedback!
We're thrilled to hear that you find Simpro easy to implement and use, especially in a multi-company setup. It's fantastic to know that you're benefiting from our integration with Xero and Outlook, as well as the various features at your disposal.
We understand the challenges you've mentioned regarding scheduling in a multi-company environment and mobile app options. We appreciate your feedback, and please know that we're continually working on enhancements to improve the user experience, including features for multi-company scheduling and mobile app functionality.
If you ever have more insights to share or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
I like about Simpro is that you can easily navigate different applications easily.
Their customer support is always available as well. Review collected by and hosted on G2.com.
Their user interface must be updated because there are more user friendly designs out there. Review collected by and hosted on G2.com.
simPRO provides a thourough process from start of jobs to invoicing.
It is (mostly) reliable and well supported.
All though simPRO is easy to use, there is a lot of support information to prepare for integration all the way throught to advanced use of the software. Review collected by and hosted on G2.com.
Feature requests to meet company specific workflows are slow to impliment. Review collected by and hosted on G2.com.
Hi Carl,
Thank you for sharing your feedback on Simpro. We're delighted to hear that you find our platform comprehensive, reliable, and well-supported. We're committed to providing resources and support to help you get the most out of our software, whether you're integrating it or using advanced features.
We appreciate your patience regarding feature requests. We're constantly working to improve Simpro and enhance its functionality, and we take your suggestions seriously.
It's wonderful to know that Simpro has helped your business move away from paper-based processes, enabling you to complete jobs more efficiently, maintain structured job management, invoice faster, and provide reports with ease. If you have any further questions or need assistance, please feel free to reach out. Your success is our priority.
Best regards,
Simpro
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Averages based on real user reviews.
3 months
22 months
11%
