SimpleMDM Pros and Cons

With the transition from in-office to remote work, a tool like this is essential. We initially used it to deploy and update the Keynote app on macs but have found other uses like auto-configuring the office wifi and VPN settings. SimpleMDM is also more affordable than some other solutions I looked at. Review collected by and hosted on G2.com.

The one feature missing from the version we use is the ability to reset the password of a local account remotely. You can lock or erase a computer remotely though. Review collected by and hosted on G2.com.

Simple is just that... Simple. Easy to use, lots of great options. Gives us control over our tablets in the field. Review collected by and hosted on G2.com.

Support is only via email. We had an extremely difficult issue we were dealing with and could not get anyone on the phone or even in a chat. It was email, wait, email, wait. It made it VERY difficult to solve the problem. Great product, but I hope you don't need immediate assistance. Review collected by and hosted on G2.com.

SimpleMDM is extremely fast to get devices deployed and the flat/minimal interface makes it easy to find the section(s) that you are looking for. I especially like how easy it is to group together applications for different deployments as well as quickly search for not only the applications but the devices to deploy them to. You can search not only for groups that you have set up but you can deploy to specific devices as well. Review collected by and hosted on G2.com.

The only downside I have found vs our prior MDM system is for Apple OS updates; our previous system seemed to force those updates with no user intervention. SimpleMDM does require some user input or you must remove the device passcode to force an update. I have also found it somewhat difficult to deploy specific settings as there is one HUGE config for the general settings, and you can only apply that entire config once. Intune will let you deploy specific settings on some of this, making it a bit more configurable when it comes to profiles. Review collected by and hosted on G2.com.

It has a much cleaner and easier-to-use UI compared to some other options. I enjoy how affordable it is compared to some of the alternatives. We have not had many issues; typically, when they can be resolved, they are by support. Review collected by and hosted on G2.com.

One thing I do not like about SimpleMDM is that you cannot fine-tune privacy settings per application. That means a user could disable the location tracking for the SimpleMDM app, and the device is no longer tracked (unless you put it in lost mode). This is not their fault, as it's a decision Apple has made, but it will affect every MDM solution and not just SimpleMDM. Review collected by and hosted on G2.com.

Very reliable and works as expected. Always rolling out new features. Review collected by and hosted on G2.com.

The cost is very reasonable per device, but can quickly grow as the business scales up to 100s of devices. Review collected by and hosted on G2.com.

Simple MDM is easy to use. Once you know where everything is and does, it works like a charm. I love seeing the location of devices and the ability to set restrictions in the user, device, or group level. Review collected by and hosted on G2.com.

There are a bit too many menus that sometimes make it difficult to find what exactly it is that you want to find but these seem like they are necessary. Review collected by and hosted on G2.com.

The User Interface is very intuitive. It is integrated to Munki. Value for Money and it's great for SMEs. Review collected by and hosted on G2.com.

It's really hard to pinpoint something as to what I dislike about the product. Review collected by and hosted on G2.com.

SimpleMDM is easy to use, quick to integrate and open to adjustments. The support team is also very helpful and take recommendations on board when being provided with feedback. Review collected by and hosted on G2.com.

The only issue I've encountered is with the mobile application requiring the user to open for the first time in order to report it's location. A further streamlined approach to deploying devices would rate it a 10/10. Review collected by and hosted on G2.com.

Customer Service . They are prompt and easily accesible. Review collected by and hosted on G2.com.

Not much, everything has worked pretty good so far Review collected by and hosted on G2.com.

It's simple. It's easy to set up, add new apps, and manage - which is the whole point! Review collected by and hosted on G2.com.

Installing apps from the App store can be a bit flakey. This is likely not specifically a SimpleMDM, but one of Apple MDMs, but it's still difficult to manage at times. Review collected by and hosted on G2.com.