Silverware

By Silverware POS

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3.8 out of 5 stars

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Silverware Reviews & Product Details

Pricing

Pricing provided by Silverware.

Standard

$49
per license per month

Premium

$69
per license per month

Silverware Media

Silverware Demo - Floorplans
Make your floorplan your own by changing themes and colours.
Silverware Demo - Reporting
Silverware offers flexible and powerful reporting and printing.
Silverware Demo - Online Ordering
Mobile Ordering & Payment solutions for all outlets on the property.
Silverware Demo - Unique Graphical Seat Selection
See what seats are occupied with the option for gender seat-selection
Silverware Demo - Customized Order Panel
Enjoy the ease of customizing your order panel that is best for your environment.
Silverware Demo - Mobile Solutions
Accept payments anywhere using WiFi and LTE.
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Silverware Reviews (62)

Reviews

Silverware Reviews (62)

3.8
62 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and intuitive interface, making it simple for staff to learn and navigate. Many appreciate the responsive support and robust reporting features that enhance operational efficiency. However, some users note that customer service can be inconsistent, which may lead to frustration during critical times.
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G2 reviews are authentic and verified.
EM
Small-Business (50 or fewer emp.)
"It was ok"
What do you like best about Silverware?

We liked how many options you can customize Review collected by and hosted on G2.com.

What do you dislike about Silverware?

We purchased this software as soon as it came out and with it were quite a bit of glitches so we were calling support almost daily. Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

Thank you for your valued feedback, Elizabeth!

#SilverwareFamily

Verified User in Hospitality
UH
Mid-Market (51-1000 emp.)
"Silverware review"
What do you like best about Silverware?

Easy to set up happy hour schedules and simple aesthetic format of pos computers. Review collected by and hosted on G2.com.

What do you dislike about Silverware?

Takes a long time to input new menu items and there is no streamline way. Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

Hi there,

We take pride in providing our users with the best customer support, thank you for your kind review!

#SilverwareFamily

Verified User in Research
IR
Mid-Market (51-1000 emp.)
"Stable software"
What do you like best about Silverware?

Fairly easy Point of Sale System to learn and teach. Review collected by and hosted on G2.com.

What do you dislike about Silverware?

When purchasing the POS solution, we had to purchase the hardware for use and could not use our own servers for the data storage or the POS system in general. Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

Hi there,

Thanks for giving us a review! We appreciate your feedback and comments.

#SilverwareFamily

Verified User in Restaurants
UR
Small-Business (50 or fewer emp.)
"Dated"
What do you like best about Silverware?

Silverware POS is very fast. Tablet POS systems can't keep up with it. Pricing is fairly flexible as well. Review collected by and hosted on G2.com.

What do you dislike about Silverware?

Not very modern. Development for takeout and delivery option had stalled and there was no plan to improve them. Support for modern online platforms and APIs were not available. Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

Hi there,

We apologize that you did not have a positive experience with Silverware. Thank you for your valuable feedback.

#SilverwareFamily

Brian L.
BL
President
Small-Business (50 or fewer emp.)
"Small tavern POS"
What do you like best about Silverware?

touch screen and every item we carry can be easily accessed Review collected by and hosted on G2.com.

What do you dislike about Silverware?

system will periodically freeze up. a bit slow when two or more users are signed in. Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

Hi Brian,

Thank you for your review and for choosing Silverware POS! We appreciate your feedback.

#SilverwareFamily

Verified User in Food & Beverages
UF
Small-Business (50 or fewer emp.)
"Not a bad POS"
What do you like best about Silverware?

Relatively easy to navigate system

Really good system to see sales data and do analysis Review collected by and hosted on G2.com.

What do you dislike about Silverware?

It's kind of hard to manipulate the system for quick service, better for restaurant i think Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

Hi there,

Thank you for your time to leave us a review, we appreciate your feedback!

#SilverwareFamily

Verified User in Retail
UR
Mid-Market (51-1000 emp.)
"essential "
What do you like best about Silverware?

fully customizable from buttons to the entire input of menu items and modifications. makes placing orders foolproof.

this is just to take up space because it won't accept my review. this is just to take up space because it won't accept my review Review collected by and hosted on G2.com.

What do you dislike about Silverware?

nothing much really. could use a little facial upgrade with the looks of the screen. this is just to take up space because it won't accept my review. this is just to take up space because it won't accept my review Review collected by and hosted on G2.com.

Verified User in Hospitality
EH
Small-Business (50 or fewer emp.)
"Silverware"
What do you like best about Silverware?

The telephone support that is really accessible when we need it (even after hours) Review collected by and hosted on G2.com.

What do you dislike about Silverware?

It is complex at first to learn but it does have the features we are looking for. The seat count is not always correct. for instance, if 3 people are sitting at a table of 4, it suggests that 4 people are there. Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

Hi there,

We're pleased to hear your happy with our service. Thank you for your kind review!

#SilverwareFamily

Verified User in Hospitality
AH
Mid-Market (51-1000 emp.)
"Good but can be even better"
What do you like best about Silverware?

Simplicity of the system comparing to the previous one, convenience of the web access, accessible and friendly support team Review collected by and hosted on G2.com.

What do you dislike about Silverware?

Reports - formatting for CSV files, data presentation in transaction reports.

The CVS files does not allow to use data for the further analytics in Excel. Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

Thank you for your review! We appreciate your feedback.

#SilverwareFamily

SM
Mid-Market (51-1000 emp.)
"Good Software"
What do you like best about Silverware?

System gives out good information based on our requirement Review collected by and hosted on G2.com.

What do you dislike about Silverware?

System hangs up quite often, no modification is possible Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

Hi Shiju!

Thank you for your review, we appreciate your feedback!

#SilverwareFamily

Questions about Silverware? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity almost 6 years ago

What is the best way to contact Silverware POS?

GU
Guest User

What is Silverware used for?

Pricing Options

Pricing provided by Silverware.

Standard

$49
per license per month

Premium

$69
per license per month

Enterprise

$89
per month per license
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