It's been two months since this profile received a new review

Silverware Reviews & Product Details

Trusted by the most notable brands around the globe, Silverware is a leading developer of advanced technologies for the Hospitality Industry. We aim to drive efficiency and improve the profitability of its clients by relentlessly delivering the most innovative solutions on the market. Silverware works to enhance every aspect of the guest experience, from when the first customer walks in, until the last one walks out. Silverware helps its customers bring more to the table.

Seller

Silverware POS

Discussions

Silverware Community

Languages Supported

English, French, Spanish

Overview by

Andrew Kritiotis (Marketing and Social Media Coordinator at Silverware POS Inc.)

Pricing

Pricing provided by Silverware.

Standard

$49

per license per month

Premium

$69

per license per month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

Silverware Media

Make your floorplan your own by changing themes and colours.

Silverware offers flexible and powerful reporting and printing.

Mobile Ordering & Payment solutions for all outlets on the property.

Silverware Demo - Unique Graphical Seat Selection

See what seats are occupied with the option for gender seat-selection

Silverware Demo - Customized Order Panel

Enjoy the ease of customizing your order panel that is best for your environment.

Accept payments anywhere using WiFi and LTE.

G2 reviews are authentic and verified.

Here's how.

James M.

Accounting Manager

Accounting

1/2/2019

"Silverware is Straight Forward"

5/5

What do you like best about Silverware?

Its simplistic POS system enables efficient analysis in realtime. It's a great asset when it comes to training new workers. Review collected by and hosted on G2.com.

What do you dislike about Silverware?

It has a tendency to lag and freeze it when I'm using it. Review collected by and hosted on G2.com.

Recommendations to others considering Silverware:

Use silverware if you wan't to make your life easier. Review collected by and hosted on G2.com.

What problems is Silverware solving and how is that benefiting you?

Entering orders was quick and easy. Silverware cut so much of the time we waste with how straight forward their system is.The mobile-ordering solution offers real-time updates and integration with different devices. Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

edit

Hi James,

We're happy to hear you found Silverware POS easy to use! Thank you for your feedback.

#SilverwareFamily

Sako D.

Partner

Mid-Market (51-1000 emp.)

1/15/2019

"Good Product"

4/5

What do you like best about Silverware?

Great User interface. Easy to teach our staff. Easy to use overall. Reliable Review collected by and hosted on G2.com.

What do you dislike about Silverware?

Reporting is very dated..

No phone app to review in real time. Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

edit

Hi Sako!

We're glad you're staying organized with Silverware! Thank you for your time to provide us with great feedback.

#SilverwareFamily

Kurt B.

Managing Partner

Hospitality

Mid-Market (51-1000 emp.)

1/15/2019

"Laguna Beach - full service resort review"

4.5/5

What do you like best about Silverware?

Ease of use - the system is easy to learn and use for our line level team members. Review collected by and hosted on G2.com.

What do you dislike about Silverware?

We would love to see Pin & Chip hand held ordering / credit card devices built into the system so we can be fully PCI compliant. Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

edit

Hi Kurt,

Thank you for your kind words. We really appreciate your business and thank you for taking the time out to share your experience with us!

#SilverwareFamily

Dimitri G.

Executive Chef

Restaurants

Small-Business (50 or fewer emp.)

1/15/2019

"Review"

4.5/5

What do you like best about Silverware?

Easy to use easy to administer and understand Review collected by and hosted on G2.com.

What do you dislike about Silverware?

Extra charges for additions like bookkeeping Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

edit

Hi Dimitri,

We're glad you're finding Silverware easy to use and understand! Thank you for your review.

#SilverwareFamily

Verified User in Hospitality

Enterprise (> 1000 emp.)

1/8/2019

"UI very user friendly--intuitive and easy for servers to be trained on"

5/5

What do you like best about Silverware?

The system comes with many customizable features which can fit different concepts from Enterprise to stand alone restaurants. Review collected by and hosted on G2.com.

What do you dislike about Silverware?

The back end reporting could be a bit more robust however it has come a long way in the past 6 months and I cannot wait to see improvements that are coming to CRM. Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

edit

Thank you! We’re happy to hear your enjoying all of the customizable features with Silverware POS!

#SilverwareFamily

Salvatore M.

General Manager

Small-Business (50 or fewer emp.)

1/9/2019

"Training Staff is wonderful "

5/5

What do you like best about Silverware?

Sonia and Navreet were wonderful with set up and training. Made it very easy to learn and informative. Great with both staff and management Review collected by and hosted on G2.com.

What do you dislike about Silverware?

Difficulty reaching customer support. Had issues I identifying my account Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

edit

Hi Salvatore!

Thank you for your kind review! We're very happy to hear you had a pleasant experience with our training staff.

#SilverwareFamily

Danielle Q.

Registered Nurse

Hospital & Health Care

Small-Business (50 or fewer emp.)

1/6/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy to use"

4/5

What do you like best about Silverware?

very simple, easy to navigate. I have worked in many different restaurants and about half have used Silverware. It has been by far the easiest to learn a new restaurant's table layout/menu from. Review collected by and hosted on G2.com.

What do you dislike about Silverware?

Very old school layout, could be modernized Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

edit

Hi Danielle!

Thank you for your kind review on Silverware POS! We appreciate your feedback and look forward to bringing updates to better our software.

#SilverwareFamily

Michael S.

Owner

Small-Business (50 or fewer emp.)

1/15/2019

"Great POS "

5/5

What do you like best about Silverware?

System is very easy to maneuver,, good value for price. Review collected by and hosted on G2.com.

What do you dislike about Silverware?

Wish the guest checks would print like the screen display showing the discounted items and not just a lime item in the sub total Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

edit

Hi Michael,

Thank you for your review. We appreciate your feedback and we're happy to hear you're enjoying Silverware!

#SilverwareFamily

Verified User in Restaurants

Small-Business (50 or fewer emp.)

1/9/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"help desk"

3/5

What do you like best about Silverware?

ease of system use, 24 hour help desk will answer phone quickly, servers like the ordering platform Review collected by and hosted on G2.com.

What do you dislike about Silverware?

help desk won't always communicate and some issues take days to resolve Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

edit

Hi there!

Thanks for taking the time to leave a review! We're happy to hear your servers enjoy the ordering platform.

#SilverwareFamily

Jocelyn L.

Restaurant Operations Manager

Hospitality

Mid-Market (51-1000 emp.)

1/8/2019

"8/10 "

4/5

What do you like best about Silverware?

It is user friendly and the ease of access of the online reports is great. Review collected by and hosted on G2.com.

What do you dislike about Silverware?

Although support is readily available at all times, most of the time they have been unhelpful to me. Review collected by and hosted on G2.com.

Response from Andrew Kritiotis of Silverware

edit

Jocelyn, thank you so much for taking the time to leave this review. We really appreciate your business!

#SilverwareFamily

Questions about Silverware? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Ask about Silverware

Guest User

What is Silverware used for?

0 Upvotes

Join the conversation

Verified User

•

Last activity almost 6 years ago

What is the best way to contact Silverware POS?

1 Upvote

Join the conversation

View all Discussions

Pricing Options

Pricing provided by Silverware.

Standard

$49

per license per month

Premium

$69

per license per month

Enterprise

$89

per month per license

View More Pricing Information

Silverware Comparisons

TouchBistro

4.1/5

(108)

Compare Now

Toast

4.3/5

(363)

Compare Now

Lightspeed Restaurant

4.3/5

(54)

Compare Now

Silverware Features

Administration

Menu Building

Inventory Management

Accounting

Meal Service

Payment Gateway

Table Management

Check Adjustment

View More Features

Categories on G2

Restaurant Management

Restaurant POS

Restaurant Business Intelligence & Analytics

Explore More

Best chatbot builder for software companies

What is the most cost-effective QMS for healthcare providers?

What is the most affordable property management software for SMBs?

Best chatbot builder for software companies

What is the most cost-effective QMS for healthcare providers?

What is the most affordable property management software for SMBs?

Top-rated affiliate marketing platforms

Best ERP tools for digital services agencies

What platform integrates social analytics with BI tools?

Unlock access to Silverware profile for Free

3.8 out of 5 stars

Silverware Reviews & Product Details

Pricing

Standard

Premium

Top-Rated Alternatives

Silverware Media

Have you used Silverware before?

Silverware Reviews (62)

Silverware Reviews (62)

Review Summary

Filter Reviews

Questions about Silverware? Ask real users or explore answers from the community

Pricing Options

Standard

Premium

Enterprise

Silverware Features

Categories on G2

Explore More