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SIGNL4 Reviews & Product Details

Verified User in Computer & Network Security
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SIGNL4?

Durch die hohe Anzahl an Kommunikationskanälen im Unternehmen ist es wichtig, den Fokus nur auf kritische Alarme zu setzten. Und dass funktioniert mit SIGNL4 einfach perfekt! Review collected by and hosted on G2.com.

What do you dislike about SIGNL4?

Alarmflut-Schutz ist erst bei den zwei größeren Lizenz Paketen dabei! Diese Funktion sollte Standard sein! Review collected by and hosted on G2.com.

What problems is SIGNL4 solving and how is that benefiting you?

Infrastruktur Störungen werden via App, SMS und Anruf alarmiert und werden somit priorisiert behandelt und behoben! Review collected by and hosted on G2.com.

SIGNL4 Overview

What is SIGNL4?

When critical systems fail, incidents happen or urgent services need to be provided, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time. SIGNL4 notifies through persistent mobile push, text and voice calls with acknowledgement, tracking and escalation. Integrated duty and shift scheduling ensures the right people are alerted at the right time. Through convenient interfaces like email, webhooks and 2-way connectors, SIGNL4 adds mobile alerting and incident response capabilities to IT, IoT, SCADA and other technical systems. More than 150+ systems have been verified to work with SIGNL4. SIGNL4 thus provides for an up to 10x faster and effective response to critical alerts, major incidents and urgent service requests.

SIGNL4 Details
Discussions
SIGNL4 Community
Languages Supported
German, English
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Product Description

SIGNL4 is a mobile alert notification app to reliably inform teams about alerts and incidents. It automatically and persistently routes and delivers critical information to the right people at the right time. This ensures transparency on incident ownership and response.


Seller Details
Seller
Derdack
Year Founded
1999
HQ Location
Potsdam, Germany
Twitter
@Derdack
10,512 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Description

Derdack is an innovation leader in automating critical notification and communication workflows, in communication-enabling applications and in mobilizing incident management. Founded in 1999, Derdack has its headquarters in Glen Allen, Virginia, Potsdam, Germany and Bern in Switzerland.Derdack’s helps enterprises and global services organizations in over 50 countries and in all verticals to automate and centralize alert notification processes. It provides customers with the ability to reliably distribute critical information to the right people and to respond to critical incidents and emergency situations before they can impact business continuity and customer service levels.


Matthes D.
MD
Overview Provided by:
Bootstrapped Entrepreneur | Founder and CEO of Derdack & SIGNL4 | MBA Information Technology

Recent SIGNL4 Reviews

AH
Ali H.Mid-Market (51-1000 emp.)
5.0 out of 5
"sehr gute App"
the alarm goes off really quickly and easy
Corentin C.
CC
Corentin C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Reliable and Efficient Alerting Solution"
I really like how reliable and fast the alerts are. Getting notifications through push, SMS, and voice calls ensures nothing gets missed. The on-ca...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Gutes Tool für Alarmbenachrichtigungen"
Mir gefällt, dass Benachrichtigungen automatisiert per Anruf und per SMS eingestellt werden können.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

SIGNL4 Media

SIGNL4 Demo - Modern Mobile App
The most innovative and effective mobile app for incident alerting and response
SIGNL4 Demo - How it works
SIGNL4 is a cloud solution with convenient APIs and 2-way product connectors for IT monitoring, ITSM, IoT and other systems.
SIGNL4 Demo - Scheduling
Convenient on-call duty and shift scheduling via drag & drop
SIGNL4 Demo - Who is on duty
Digital real-time dashboard, mobil app and web browser
SIGNL4 Demo - Alert Management
Cut through the noise with unique features like alert categories
Answer a few questions to help the SIGNL4 community
Have you used SIGNL4 before?
Yes

50 out of 51 Total Reviews for SIGNL4

4.5 out of 5
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50 out of 51 Total Reviews for SIGNL4
4.5 out of 5
50 out of 51 Total Reviews for SIGNL4
4.5 out of 5

SIGNL4 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SIGNL4Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Corentin C.
CC
Technicien informatique
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SIGNL4?

I really like how reliable and fast the alerts are. Getting notifications through push, SMS, and voice calls ensures nothing gets missed. The on-call scheduling is also super useful for managing team shifts. Plus, the setup is straightforward, and the integrations make it easy to connect with existing systems. We have implemented it for different types of alerts, such as fire and intrusion, and the tests have been very successful. We also use it to monitor our IT system, as it is fully integrated with our infrastructure, ensuring we never miss a critical issue. Review collected by and hosted on G2.com.

What do you dislike about SIGNL4?

One thing that could be improved is the language options. Currently, it's mainly available in English and German, but adding more languages would be helpful for colleagues who aren’t fluent in either. It would make the platform more accessible and allow SIGNL4 to reach a wider audience. Review collected by and hosted on G2.com.

What problems is SIGNL4 solving and how is that benefiting you?

SIGNL4 helps us ensure that critical alerts are received and acted upon immediately. Whether it's IT system failures, security incidents like fire or intrusion, or other operational issues, the platform guarantees that the right people are notified through multiple channels. This has significantly improved our response times and reduced the risk of missing important alerts. The on-call scheduling feature also helps distribute workload efficiently, making sure incidents are handled without overburdening specific team members. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SIGNL4?

I have been using SIGNL4 for about 3 years now.

The app has enabled us to replace a full time Operator by ensuring that we get alerted when any of our batch processes fails.

It is incredibly reliable and seamlessly integrated into our solution.

Setting up the alerts are straightforward with the ability to escalate alerts that is not acknowledged within the selected timeframe to ensure critical alerts are resolved within SLA.

SIGNL4 has improved our alert management process and would highly recommend it to any team. Review collected by and hosted on G2.com.

What do you dislike about SIGNL4?

It is more expensive compared to competitors but all the other features offered makes it great value for money Review collected by and hosted on G2.com.

What problems is SIGNL4 solving and how is that benefiting you?

With SIGNL4, there's no longer a need for a full-time batch operator.

Unacknowledged alerts are escalated, and silent modes on mobile devices can be overridden ensuring critical alerts are attended to timeously. Review collected by and hosted on G2.com.

KA
Team lead
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about SIGNL4?

A simple elegant solution, which provides a great functionality in a very intuitive manner. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about SIGNL4?

I have not yet identified any issues.

We use it for alerting when there a problem we need to react on asap, and sofar the SIGNL4 app has not let us down. Review collected by and hosted on G2.com.

What problems is SIGNL4 solving and how is that benefiting you?

We have been relying on text messages, but with SIGNL4, we can customize the sounds an alert creates.

And since our duty is in periods, it is important that our consultants can go on duty / off duty easily, which is exactly what the app facilitates. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SIGNL4?

Mobile app is easy to use, various monitoring systems are very easy to connect to the system. Alerts are always delivered with escalation when not acknowledged. Has allowed our staff to actually sleep at night without having to constantly check their phones/laptops to see if there is an alert they have missed! Review collected by and hosted on G2.com.

What do you dislike about SIGNL4?

Would like to see more features around Remote actions like we had on EnterpriseAlert Review collected by and hosted on G2.com.

What problems is SIGNL4 solving and how is that benefiting you?

The ability to connect various monitoring systems to SIGNL4 and manage the response within one system. Also love the new AI summary feature. Review collected by and hosted on G2.com.

RD
IT administrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about SIGNL4?

An absolutely amazing functionality is the bidirectional Zabbix <-> SIGNL4 connection, which allows you to resolve tickets created in Zabbix directly in SIGNL4. I like the variety of connectors and the good documentation. Review collected by and hosted on G2.com.

What do you dislike about SIGNL4?

It bothers me that there is no option for SIGNL4 2-way 3rd party connectors in the cheaper plan. As a freelancer, I don't need the features for Duty & Shift Scheduling etc, but I do need the two-way communication feature with the monitoring system. Review collected by and hosted on G2.com.

What problems is SIGNL4 solving and how is that benefiting you?

2-way communication with the Zabbix monitoring system. Review collected by and hosted on G2.com.

PA
Database Administrator
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SIGNL4?

We use Signl4 daily and it is very reliable and easy to use. The implementation was straightforward and any issues are promptly dealt with by the customer support team. Review collected by and hosted on G2.com.

What do you dislike about SIGNL4?

Shifts and Duties took a little while to setup. Review collected by and hosted on G2.com.

What problems is SIGNL4 solving and how is that benefiting you?

Alerting of problems to numerous teams over different shifts. Review collected by and hosted on G2.com.

JB
Network and Cloud Systems Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SIGNL4?

Integration with various tools is impressive.

Ability to generate unique Email address hosted by Signl4 is awesome idea. No need to host IMAP server in house for this purpose.

Marketing communication during trial was excellent

I feel like Signl4 is motivated to improve its product.

Some staff members appears to be actively monitoring various forums (CheckMK, Reddit, etc) to assist users who have questions.

App is friendly to use, looks great, doesn't eat battery usage.

Implementation took just a couple hours. Glad was so easy as our previous solution stopped working suddenly.

Love the fact that the app confirms my colleague is on duty. So no need to nag her to confirm she turned it on. Review collected by and hosted on G2.com.

What do you dislike about SIGNL4?

Price is a bit high. Only feature we need is the persistent notifications. We go from 0$ a month to 18$ a month for 2 users for this feature alone. But we can't complain ; Free alternative solutions all disappeared

Integration with CheckMK is not yet perfect. When alert clears in checkMK, it fails to clear the Signl4 alert. Bug exists in the CheckMK add-in. Unique identifier for the Host or Service failure is not pushed properly to Signl4 API. We live with it for now, but monitoring users complains they have no way to know when issue is solved by looking Signl4 app only. I'm sure we could fix. I don' t have the time to investigate or escalate this issue. Review collected by and hosted on G2.com.

What problems is SIGNL4 solving and how is that benefiting you?

Persistent notifications is really the key. A single beep was not enough to wake up the on-call person.

This requirement alone was much complex to solve without the presence of Signl4. No email client offers this feature natively. Review collected by and hosted on G2.com.

ZS
System Support Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SIGNL4?

This system works as advertised and the perpetual notifications until acknowledgment really helps when things go bad in the middle of the night. Also love the fact you can setup a chain so that if the 1st responders do not reply in a set period of time, it will start alerting the next person on your list. Review collected by and hosted on G2.com.

What do you dislike about SIGNL4?

Honestly for what we use it for, after hours alerts, we have zero issues and there is nothing to dislike. Review collected by and hosted on G2.com.

What problems is SIGNL4 solving and how is that benefiting you?

We mainly use this for our company's after hours hot line. Off hours we have a phone number our users can call to report emergencies. Since we are a global company, sometimes issues pop up in the middle of the night for us. This allows the users to have one central contact point and we on the IT side can decide who is on call in a rotation and how to escalate if need be. Review collected by and hosted on G2.com.

Jean M.
JM
Stortech IT Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SIGNL4?

Ease of use to add and and integrate to other systems.

Implementation was quick ands easy.

The amount of features. Review collected by and hosted on G2.com.

What do you dislike about SIGNL4?

not disliking anything, amazng product.

well doneteam Review collected by and hosted on G2.com.

What problems is SIGNL4 solving and how is that benefiting you?

Iliminating the human fail factor and service desk agent issues Review collected by and hosted on G2.com.

MH
Systemadministrator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SIGNL4?

We use SIGNL4 for alerting from Icinga and are very happy with it. The alerting is done via an http webhook to a Signl4 address and is easy to set up. Shifts and escalation mechanisms can then be set within the app.

We used to only have alerting via phone/SMS, but SIGNL4 is much better in this respect. Review collected by and hosted on G2.com.

What do you dislike about SIGNL4?

What I am missing is an alert via a different method than the Internet. As far as I know, the only way to do this is via webhook or email. However, an alert via a second medium, such as SMS, would still be important for us. But maybe that will come in the future. Review collected by and hosted on G2.com.

What problems is SIGNL4 solving and how is that benefiting you?

We were looking for a better way to alert people than just SMS/calls via an SMS gateway. SIGNL4 offers many more options and is much more user-friendly. Review collected by and hosted on G2.com.