Signifyd Reviews (352)

Reviews

Signifyd Reviews (352)

4.6
352 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its automated fraud protection and chargeback guarantee, which significantly reduce manual review efforts and enhance operational efficiency. The advanced machine learning capabilities allow for quick and accurate transaction assessments, leading to increased approval rates and reduced financial losses. However, some users note occasional issues with false positives, which can disrupt legitimate transactions.

Pros & Cons

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Verified User in Education Management
CE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Straightforward and effective"
4.5/5
What do you like best about Signifyd?

One of the most knowledgable and competent teams in the game. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Can't think of anything specifically at this time! Review collected by and hosted on G2.com.

Tony K.
TK
Tony K.
Head of E-commerce
Small-Business (50 or fewer emp.)
"Very useful layer of protection for B2C business"
4.5/5
What do you like best about Signifyd?

Just set it up and let it run in the background Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Easy to forget what it's for with such a weird name. Review collected by and hosted on G2.com.

Verified User in Computer Hardware
AC
Verified User in Computer Hardware
Enterprise (> 1000 emp.)
"Signifyd review"
5/5
What do you like best about Signifyd?

They have a very professional and experienced team Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

their console has some features that make browsing/searching for transactions take too long, reporting is not customizable Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Reduced our fraudulent transactions"
4.5/5
What do you like best about Signifyd?

Its Performance and Impact into our business Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Platform interface could be little but more user friendly Review collected by and hosted on G2.com.

AW
annie w.
Mid-Market (51-1000 emp.)
"Pick signifyd for all your fraud needs"
4.5/5
What do you like best about Signifyd?

they are efficient with great communication. Extremely professional and super easy and fun to work with.

They take care of all our fraud needs and we have not had a fraud issue since we brought them on Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

We are very happy with the product and service. The only thing i can think for for improvement is better pricing or lowering the pricing but very happy overall. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"SignifyD helps us to combat Fraudulent Orders"
4/5
What do you like best about Signifyd?

SignifyD has helped us to reduce chargebacks and fraudulent orders for our web business. When we don't get the green light from SignifyD, we dont ship the order Getting reimbursed for chargebacks is an easy process. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

The only downside that I am aware of is sometimes they let orders go that do end up as chargebacks due to common red flags like an email or ship to address that is completely different from the bill to address. That is a rarity though. Review collected by and hosted on G2.com.

BA
Brian A.
President of Brand Development
Small-Business (50 or fewer emp.)
"It Works As Promised"
4.5/5
What do you like best about Signifyd?

So far, after tracking thousands of orders, it has scored 100% of catching fraudulent orders. That is why we signed up for their service in the first place, so we are pleased with its accuracy. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

It would be great if there was a way for their service to either stop or place fraudulent orders on hold before the payment is actually processed. This means we have to go back and issue refunds. However, it still beats sending out a full order of products only to later discover it was fraudulent, and the thief has also received our goods. So, in the end, it's not too big of a deal that we have to issue refunds for fraudulent orders. I know we have saved quite a bit by not shipping "bad" orders. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Signifyd is a solid vendor and partner - they care about what they do."
4.5/5
What do you like best about Signifyd?

Easy to use console, great support staff Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

They are very 'black box' and don't share their logic (may be proprietary) Review collected by and hosted on G2.com.

JM
Jon M.
System Administrator
Small-Business (50 or fewer emp.)
"Well worth the expense! The smartest decision we made in 2022"
5/5
What do you like best about Signifyd?

Peace of mind - we no longer have to worry about whether an order is legit or not. Signifyd allows us to do what we do best, sell wine. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Maybe I'm too old school but it would be nice to have a support number to be able to call. That's only a minor issue though because we've only needed to reach out to Signifyd a couple times since we launched. Review collected by and hosted on G2.com.

SG
Sofia G.
D
Small-Business (50 or fewer emp.)
"A paramount and inestimable partner"
5/5
What do you like best about Signifyd?

Signifyd is a remarkable partner when it comes to fraudulent payments.

They check instantaneously each payment: no manual review from our team is needed.

Chargeback allows us to concentrate on growing and managing the business.

We trust them fully. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

To be honest, I cannot find anything that I do not like about Signified.

Their user interface is great. Their products are great and they work phenomenally.

Their support team is wonderful and always quick when help is needed. Review collected by and hosted on G2.com.