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Signifyd Reviews & Product Details - Page 3

Signifyd Overview

What is Signifyd?

Signifyd is a commerce protection provider that addresses fraud and abuse challenges at key conversion points across the ecommerce shopper journey from account creation to checkout to return request. We help merchants decide when it is appropriate for a shopper to take a certain action – like creating an account, completing a transaction, or requesting a refund. We can do so accurately because we have seen 98% of shoppers previously across the thousands of ecommerce storefronts we protect. Signifyd customers typically see a lift of 5 - 9% in revenue by letting more good shoppers through. We are so confident in our decisions that we back order approvals with a guarantee, which gives our merchants the confidence to automate fulfillment knowing that if a chargeback does occur, we will reimburse them 100%.

Signifyd Details
Product Website
Languages Supported
English
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Product Description

With identity and intent intelligence from the world’s largest network of online retailers, Signifyd’s Commerce Protection Platform instantly recognizes the ‘who’ behind every transaction. Every approved order is backed by a 100 percent financial guarantee against fraud and abuse, so merchants can automate payments at scale, streamline customer experiences and grow fearlessly.

How do you position yourself against your competitors?

“The adoption of Signifyd’s guaranteed fraud protection solutions by the next-generation of digital native retailers, as well as the traditional brick and mortar retailers, is a clear testament to the capabilities, versatility and modularity of Signifyd’s solutions. Signifyd’s competitors are mainly focused on loss-prevention, as opposed to customer experience enhancements.” - Frost & Sullivan


Seller Details
Seller
Signifyd
Company Website
Year Founded
2011
HQ Location
San Jose, California
Twitter
@signifyd
1,872 Twitter followers
LinkedIn® Page
www.linkedin.com
527 employees on LinkedIn®
Description

Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and consumer abuse risk for retailers. Its solutions provide the transparency and control that brands need to succeed in the rapidly changing world of commerce. Signifyd, which is the leading provider of payment security and fraud prevention for the Top 1000 Retailers for
0
4, is headquartered in San Jose, CA, with locations in Seattle, Denver, New York, Mexico City, São Paulo, Belfast and London.


Lillie D.
LD
Overview Provided by:

Recent Signifyd Reviews

KK
Krishna K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Signifyd essential for drastic reduction in fraud"
At first, I really liked how easy it was to implemented it and how easy it was to issue the refund immediately after the first chargeback. It was i...
SS
Sana S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Signifyd is a good tool for fraud prevention and peace of mind"
Easy to use and understand, and sicne it was implemented I found it to be a good tool with good customization and is great for peace of mind. I als...
SG
Smerla G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Our preferred software for drastically reducing credit card fraud"
I like the peace of mind it provides and that it is easy to use and the results are good, plus its functions are excellent and effective. I also re...
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6 people requested security information

Signifyd Media

Signifyd Demo - Order Review in Agent Console
Agent Console is used by risk agents to drill into the ‘why’ behind each order decision. Agent Console surfaces variables used to inform order decisions made by Signifyd’s machine-learning model, as well as indicators into which variables weighed most heavily into those decisions – both positive ...
Signifyd Demo - On-Demand Reports in Insights Reporting
Insights Reporting provides the macro-data necessary to benchmark business metrics against industry averages and track performance overtime. On-demand reports can be leveraged to quickly assess business drivers, fraud protection outcomes, and emerging fraud and abuse trends.
Signifyd Demo - Order Investigation in Power Search
Power Search allows merchants to review transactions across their order history using a wide timeframe, thereby uncovering patterns between orders indicative of risky or fraudulent activity.
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Play Signifyd Video
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Play Signifyd Video

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305 Signifyd Reviews

4.6 out of 5
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305 Signifyd Reviews
4.6 out of 5
305 Signifyd Reviews
4.6 out of 5

Signifyd Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SignifydQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
GS
System Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Signifyd?

I lke it because it is excellent, easyo to use, with good general functions to examine orders and make the best decisions. I also like that it saves time and is stable and reliable. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

If often causes problems with unreasonable rejection of orders. Review collected by and hosted on G2.com.

What problems is Signifyd solving and how is that benefiting you?

It is really very useful, we save time and money with this great tool for different needs, mainly to keep payments safe and secure. Review collected by and hosted on G2.com.

SB
Media Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Signifyd?

Easy operation with the dashboard to find and utilize tools, learn and understand how the fraud prevention work. Integrate with Shopify store to protect business and customer from fraud claim or listing. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

No clear differential between the pricing package. Review collected by and hosted on G2.com.

What problems is Signifyd solving and how is that benefiting you?

Automated fraud detection for our e-commerce store. Stop purchase process if the system flag it as fraud. Review collected by and hosted on G2.com.

MC
Travel Agent
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Signifyd?

Good tools that is easy to operate with least learning curves to train, learn and understand the full extand of this platform. Easy system implementation with our ecommerce site, which is Shopify to find fraud pattern in evaluating risk of purchasers. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

The blacklisted users can simply making a new account with our platform and try to make fraud purchase again. Need a solution for this. Review collected by and hosted on G2.com.

What problems is Signifyd solving and how is that benefiting you?

Real-time fraud analysis to prevent fraun purchase and block the process before they can make a payment. Use device tracking to blacklusting Ip adress from suspected fraudster. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Signifyd?

Since integrating Signifyd, we have seen a significant improvement in fraud prevention and overall transaction security. The advanced machine learning algorithms employed by Signifyd continuously learn and adapt to the purchase patterns of our customers. This has enabled us to accurately distinguish between legitimate and fraudulent transactions, significantly reducing the number of false declines. As a result, more genuine customers can complete their purchases on our site.

Signifyd meticulously analyzes every transaction, detecting fraudulent activities. This comprehensive analysis helps us minimize the risk of fraudulent transactions.

We also appreciate the additional features that Signifyd offers, such as device ID tracking. This feature allows us to see every purchase made using a specific device ID, regardless of the account used. This capability has been invaluable in identifying and tracking fraudulent behavior. Additionally, the ability to ban specific accounts ourselves gives us greater control over our fraud prevention strategies. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Since Signifyd's AI relies on learning the purchase patterns of customers, it can sometimes negatively impact first-time customers trying to make their initial purchase. With limited history to check from, there may be occasional false declines for new customers, which could potentially affect their experience. Review collected by and hosted on G2.com.

What problems is Signifyd solving and how is that benefiting you?

Signifyd employs advanced machine learning algorithms to continuously learn and adapt to customer purchase patterns. This enables it to accurately distinguish between legitimate and fraudulent transactions, drastically reducing the risk of fraud.

By reducing the number of false declines, Signifyd helps ensure that more genuine customers can complete their purchases in our website. Review collected by and hosted on G2.com.

OA
Inside sales
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Signifyd?

One-for-all protection tools to prevent fraudulent purchase, risk purchaser, and fraud markers that prevent account with risk from continuing their activity on our ecommerce platform. Easy interface to use and require least training, and helped to secure business. Deploying Signifyd is the best decision that we have come to protect business from fraudster. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Eveything is work perfectly without any issues. Review collected by and hosted on G2.com.

What problems is Signifyd solving and how is that benefiting you?

Stop fraud purchase and verify customer order. Improve security around ecommerce business. Review collected by and hosted on G2.com.

SP
System Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Signifyd?

Simple to integrate and setup with our ecommerce shop, easy function to stop fraud order/payment and access to the daily report, protect business from fraud chargeback transaction and blacklist users that poses threat to the system. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Honestly, I have no dislike. Signifyd work exceptionally and help protect business from cyber threat. Review collected by and hosted on G2.com.

What problems is Signifyd solving and how is that benefiting you?

Prevent fraud order from risky customer profile, protect business from cyber threat and ensure only legitimate customer profiles can access the order system. Review collected by and hosted on G2.com.

Sayeh S.
SS
Data Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Signifyd?

The ease of use and understanding of results, as well as the flexibilty of searching and navigating the platform. Very easy to implement and integrate into our work. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Signifyd doesn't have many sticking points, however it would be a great addition to be able to move different search results fields to easier comparisons. Review collected by and hosted on G2.com.

What problems is Signifyd solving and how is that benefiting you?

Detecting and flagging fradulent orders, highlighting similarities between cases for future caution. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Signifyd?

What impresses me most is their use of cutting-edge machine learning algorithms that detect and prevent fraud in real-time. This advanced technology adapts swiftly to new threats, ensuring we are one step ahead.

Integration in our operations is a seamless experience! Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Currently, Signifyd lacks the capability to search directly by device ID or IP address from the main search bar. While individual transactions display these details and allow users to see associated accounts linked to specific device IDs or IP addresses upon selection, there isn't an option to conduct such searches directly using these identifiers. Review collected by and hosted on G2.com.

What problems is Signifyd solving and how is that benefiting you?

Signifyd not only enhances our fraud prevention efforts but also streamlines our operations, reduces financial risks, and strengthens customer trust. Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
UG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Signifyd?

Signifyd is a great tool to use to cut down on fraudulent purchases and ensure that your customers are using cards that they are authorized to use. It is very easy to implement on the back end and their customer support helps deliver further insight regarding their platform's decision. Our development team found it easy to integrate into our purchase portal. Our fraud prevention team uses it daily. Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Signifyd could provide a little more clarity regarding some of the rejections that they make. Review collected by and hosted on G2.com.

What problems is Signifyd solving and how is that benefiting you?

Signifyd has helped our team lower the amount of fraudulent purchases that users attempt to make on our platform by stopping fraudsters in their tracks. Review collected by and hosted on G2.com.

DF
Escalations / Fraud Prevention
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Signifyd?

Clear analytics with easy to navigate processes Review collected by and hosted on G2.com.

What do you dislike about Signifyd?

Re-arranging and re-sizing information to better filter information provided Review collected by and hosted on G2.com.

What problems is Signifyd solving and how is that benefiting you?

Helping define and identify potential fraudsters, as well as highlighting areas where players may be running into issues. Review collected by and hosted on G2.com.