We were having a lot of issues with fraudulent orders on our e-commerce store. Once Signifyd was implemented our fraudulent orders were cut down to almost nothing, and the ones that squeaked through - well we were protected. Review collected by and hosted on G2.com.
There isn't much I dislike about the product or platform - the integration works nicely and onboarding was really helpful. Would I have liked it implemented faster? Sure, but it was a very reasonable amount of time. Review collected by and hosted on G2.com.
303 out of 304 Total Reviews for Signifyd
Overall Review Sentiment for Signifyd
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Easy to use and understand, and sicne it was implemented I found it to be a good tool with good customization and is great for peace of mind. I also loved being able to review potential fraudulent orders and avoid the chargeback process. Review collected by and hosted on G2.com.
I had some setback with potential clients but everything changed over time. Review collected by and hosted on G2.com.
Modern features and tools to help online business to put a stop to fraud order activity and protecting legitimate customer from problem that fraudster can implicate to ecommerce purchasing system. Simple dashboard design for admin to switch between tools or using several tools at the same time help to make maintainance work effective. Payment verification for all payment method, especially for credit and debit card, which constantly abused by fraudster using stolen card has helped to reduce the issues and only legitimate card is now able to proceed to the payment confirmation pipeline. Review collected by and hosted on G2.com.
Need a more intuitive incident report details about fraud activity and declined payment, so we can block the same characteristic activity permenantly. Review collected by and hosted on G2.com.
I like the peace of mind it provides and that it is easy to use and the results are good, plus its functions are excellent and effective. I also really like the code numbering on the console and that it protects us and keeps us safe. Review collected by and hosted on G2.com.
At first I found it a bit complicated, especially the way to use it, but everything changed with time. Review collected by and hosted on G2.com.
Simple integration with Shopify ecommerce store with least interruption during customer payment is what make Signifyd valuable for online store. Intelligence reporting that collect and analyze fraud sources, suspicious customer payment activity, and common characteristic of fraudster. Strightforward tools and features to use and only need some training before able to use all its advance tools to protect ecommerce operation. Review collected by and hosted on G2.com.
Worked well and not inflicting any major problem after the implementation. No dislike about anything. Review collected by and hosted on G2.com.
Signifyd has been a game-changer for the e-commerce side of our business this year. They’ve improved approval rates, reduced false positives, and fine-tuned their models for better handling of gift card purchases.
The transaction overview they provide is detailed and gives me a clear picture of who attempted a transaction and where it came from.
The quarterly reviews from Signifyd’s account managers are always insightful, helping us understand how each quarter went from a fraud perspective. Review collected by and hosted on G2.com.
I use their Power Search feature daily, and it’s been a huge asset. However, I’d love for the grid view to be more customizable, as there are some columns I don’t use, and they just take up valuable screen space. Review collected by and hosted on G2.com.
Signifyd genuinely cares about their relationship with their clients and wants to grow and evolve with their needs. Product development is non stop and the user expierence is always improving. Signifyd considers every bit of feedback from their customers and try to impliment relevant items. They keep up with current fraud trends and anticpate future trends and product needs. Review collected by and hosted on G2.com.
Some aspects of the products can be centered around certain merchants and not quite fit our needs, or we cannot customize parts. More visability into the decision would be useful. Review collected by and hosted on G2.com.
Its great because it does exactly what it says it will do. Its easy to implement, reliable and I was able to integrate it easily. Plus, I like being able to see all the orders in one dashboard and keep everything in order and fraud controlled. Review collected by and hosted on G2.com.
There is nothing to say here because everything is going very well. Review collected by and hosted on G2.com.
So far I have liked Signifyd because it offers clear functions for peace of mind and keeps us protected from fraudulent orders. It also saves time and simplifies the process, which reduces risk and is excellent for this. Review collected by and hosted on G2.com.
Customer services is not very good to say the least. Review collected by and hosted on G2.com.
Easy to operate with simplified dashboard design and theme to navigate between tools and features. Modern solutions in detecting fraud transaction by utilizing advance transaction scoring and risk assessement algorithm calculation. All this implemented technology make it easy for our ecommerce store to validating purchase and stop fraud long before it take place. Review collected by and hosted on G2.com.
Some areas of improvement with device tracking tools to permanently block device ID or to put on temporary ban. Review collected by and hosted on G2.com.
I like it because since I started using it we havents had any fraud issues, especially chargebacks, plus it reduces the stress of placing large value orders and I love that it works with a single instance and gives me confidence so I dont have to worry about fraudulent orders. Review collected by and hosted on G2.com.
I had some setbacks once, but the support team helped me very well. Review collected by and hosted on G2.com.
