Signifyd Reviews & Product Details

The benefits Signifyd provides to me include detecting and preventing fraudulent activities. The real-time machine learning system successfully detects transactions to stop errors which satisfy customers. Our dispute resolution system operates at high speed through our chargeback management system which allows us to function more efficiently. The reporting tools and analytics provide essential decision-making insights to us through a direct connexion with our e-commerce system. Review collected by and hosted on G2.com.

System configuration requires a significant amount of work to finish. A system's successful implementation requires staff knowledge in transaction patterns as well as technical expertise. The high price structure of ERP prevents small companies from implementing it successfully. The learning process for beginners becomes smoother when they realise the system provides more advantages than initial challenges. Review collected by and hosted on G2.com.

The system protects from fraud based on its machine learning abilities which stops suspicious transactions right after they occur. Our e-commerce system now detects and blocks most fraudulent transactions which lowers both chargeback rates and incorrect detection alerts. The system automatically approves proper orders without employee verification. Our system creates matchless analytics which shows us fraud behavior before it becomes a serious problem. Review collected by and hosted on G2.com.

Users require a better dashboard design that makes movement through the system simple. The staff takes too long to respond to customer support needs because their response times vary. Review collected by and hosted on G2.com.

I like that it offers a good system that helps detect fraud and provides peace of mind, so with Signifyd we take on large expenses and it gives us confidence. I like the ease of setup and that fraud control is almost immediate, which allows me to quickly redirect all the information. Review collected by and hosted on G2.com.

Sometimes there are some false positives which is annoying because it detects email problems looking suspicious. Review collected by and hosted on G2.com.

At first, I really liked how easy it was to implemented it and how easy it was to issue the refund immediately after the first chargeback. It was incredibly easy and, overall, it gives a lot of confidence to new customers when processing their orders. Review collected by and hosted on G2.com.

The support solves our problems because we had certain problems with the application before. Review collected by and hosted on G2.com.

Easy to use and understand, and sicne it was implemented I found it to be a good tool with good customization and is great for peace of mind. I also loved being able to review potential fraudulent orders and avoid the chargeback process. Review collected by and hosted on G2.com.

I had some setback with potential clients but everything changed over time. Review collected by and hosted on G2.com.

Modern features and tools to help online business to put a stop to fraud order activity and protecting legitimate customer from problem that fraudster can implicate to ecommerce purchasing system. Simple dashboard design for admin to switch between tools or using several tools at the same time help to make maintainance work effective. Payment verification for all payment method, especially for credit and debit card, which constantly abused by fraudster using stolen card has helped to reduce the issues and only legitimate card is now able to proceed to the payment confirmation pipeline. Review collected by and hosted on G2.com.

Need a more intuitive incident report details about fraud activity and declined payment, so we can block the same characteristic activity permenantly. Review collected by and hosted on G2.com.

I like the peace of mind it provides and that it is easy to use and the results are good, plus its functions are excellent and effective. I also really like the code numbering on the console and that it protects us and keeps us safe. Review collected by and hosted on G2.com.

At first I found it a bit complicated, especially the way to use it, but everything changed with time. Review collected by and hosted on G2.com.

Simple integration with Shopify ecommerce store with least interruption during customer payment is what make Signifyd valuable for online store. Intelligence reporting that collect and analyze fraud sources, suspicious customer payment activity, and common characteristic of fraudster. Strightforward tools and features to use and only need some training before able to use all its advance tools to protect ecommerce operation. Review collected by and hosted on G2.com.

Worked well and not inflicting any major problem after the implementation. No dislike about anything. Review collected by and hosted on G2.com.

Signifyd has been a game-changer for the e-commerce side of our business this year. They’ve improved approval rates, reduced false positives, and fine-tuned their models for better handling of gift card purchases.

The transaction overview they provide is detailed and gives me a clear picture of who attempted a transaction and where it came from.

The quarterly reviews from Signifyd’s account managers are always insightful, helping us understand how each quarter went from a fraud perspective. Review collected by and hosted on G2.com.

I use their Power Search feature daily, and it’s been a huge asset. However, I’d love for the grid view to be more customizable, as there are some columns I don’t use, and they just take up valuable screen space. Review collected by and hosted on G2.com.

Signifyd genuinely cares about their relationship with their clients and wants to grow and evolve with their needs. Product development is non stop and the user expierence is always improving. Signifyd considers every bit of feedback from their customers and try to impliment relevant items. They keep up with current fraud trends and anticpate future trends and product needs. Review collected by and hosted on G2.com.

Some aspects of the products can be centered around certain merchants and not quite fit our needs, or we cannot customize parts. More visability into the decision would be useful. Review collected by and hosted on G2.com.