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Constant Contact Advanced Automation Reviews & Product Details

Raymond L.
RL
Marketing Automation Specialst
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Constant Contact Advanced Automation?

Overall, SharpSpring offers almost every feature you could wish. I like their forms section that offers multiple ways to place or connect third-party's forms to the platform. Although their form editor is great, it also suits easy implementation of third-party forms at ease. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact Advanced Automation?

There is always some to dislike. I want to get a better pages editor. Although they do have many automation rules available I still miss some automations based on dates. Sometimes the loading screens take more time than I like to. Review collected by and hosted on G2.com.

What problems is Constant Contact Advanced Automation solving and how is that benefiting you?

Basically all manual handlings are being automated. Also it give's us better insights in our daily tasks revenue and performance. Review collected by and hosted on G2.com.

Constant Contact Advanced Automation Overview

What is Constant Contact Advanced Automation?

Constant Contact Advanced Automation helps you send the right message at the right time. From Social to SMS and email to ecommerce, we deliver tools to help you build deeper relationships with your audience. Our powerful digital marketing platform helps you be more efficient with your marketing so you can focus on your building your business. Engage Your Audience where They are with Multi-Channel Campaigns - Create comprehensive marketing campaigns with just a few clicks. Our Campaign Builder tool will help you launch a multi-channel campaign across email, social, and SMS to help you achieve your goals. Get Started Fast With Pre-Built Automation Templates - Setup your automations quickly with pre-built automation templates to help you send timely SMS and email messages. Easily Manage Your Contacts - Manage customer segments automatically using customer tags. Then, trigger automations based on how customers engage with your businesses. Automate Your Messaging - Deliver timely, relevant content with SMS and email marketing automation using our drag-and-drop Automation Path Builder. Make sure that your audience receives the right message, at the right time: automatically. Learn more at www.constantcontact.com

Constant Contact Advanced Automation Details
Product Website
Languages Supported
German, English, French, Italian, Dutch, Portuguese, Romanian, Slovak, Spanish, Turkish
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Product Description

Constant Contact Advanced Automation is a unified sales and marketing platform designed to help businesses get more leads, close faster, and deliver results.

How do you position yourself against your competitors?

With the best-in-class email deliverability rate, more of your messages get where they are going with Constant Contact. For more than 25 years, millions of small businesses have trusted Constant Contact to help them grow their business. Plus, our award-winning live customer support is here to help you every step of the way.


Seller Details
Company Website
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
69,005 Twitter followers
LinkedIn® Page
www.linkedin.com
1,133 employees on LinkedIn®
Description

Constant Contact provides email, social media and event marketing tools to help small businesses grow their customer base.


Courtney B.
CB
Overview Provided by:

Recent Constant Contact Advanced Automation Reviews

Davina A.
DA
Davina A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Exceptional Email Marketing Platform"
I appreciate that it's incredibly easy to build, change, and stop automations, as well as the content in them. I also like that it's easy to build ...
Tracy L.
TL
Tracy L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Solo Entrepreneur Sidekick"
As solo practice therapists, using Constant Contact Advanced Automation significantly streamlined communication processes like the welcome email se...
Dawn M.
DM
Dawn M.Small-Business (50 or fewer emp.)
3.5 out of 5
"effective, albeit overwhelming and clunky"
Easy to import contacts and get started.
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Constant Contact Advanced Automation Media

Constant Contact Advanced Automation Demo - Campaign Builder
Get a multi-channel campaign in just a few clicks. Make a few selections and AI does the campaign building for you.
Constant Contact Advanced Automation Demo - AI Content Generator
Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Advanced Automation Demo - Advanced Automation
Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Advanced Automation Demo - SMS Marketing
Reach your customers wherever they are with SMS Marketing.
Constant Contact Advanced Automation Demo - Social Posting tool
Plan and post your social media messaging across platforms with our Social Posting tool.
Constant Contact Advanced Automation Demo - Integrations
Integrate with powerful e-commerce tools to sell more using Constant Contact.
Campaign Builder - Get a multi-channel campaign in just a few clicks.
Play Constant Contact Advanced Automation Video
Campaign Builder - Get a multi-channel campaign in just a few clicks.
Marketing Automation for Small Business
Play Constant Contact Advanced Automation Video
Marketing Automation for Small Business
BrandKit - just plug in your URL, then let AI pull your logo, colors, and imagery from your website into a library of customizable branded assets to use across emails, social posts, and more.
Play Constant Contact Advanced Automation Video
BrandKit - just plug in your URL, then let AI pull your logo, colors, and imagery from your website into a library of customizable branded assets to use across emails, social posts, and more.
AI Content Generator - Enter a few details about what you want to say, and let AI write multiple messages you can modify to fit your needs.
Play Constant Contact Advanced Automation Video
AI Content Generator - Enter a few details about what you want to say, and let AI write multiple messages you can modify to fit your needs.
SMS Marketing - Reach your customers wherever they are with SMS Marketing.
Play Constant Contact Advanced Automation Video
SMS Marketing - Reach your customers wherever they are with SMS Marketing.

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Video Reviews

926 out of 927 Total Reviews for Constant Contact Advanced Automation

4.5 out of 5
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Constant Contact Advanced Automation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Constant Contact Advanced AutomationQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Judy M.
JM
General Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Constant Contact Advanced Automation?

Constant Contact has made it so easy for us to connect with our customers! The platform is user-friendly, and the variety of templates is a game-changer for those of us who want to create professional, impactful emails without starting from scratch. That option is there for those who prefer to design their own! I also love the ability to schedule emails in advance and automatically resend them to non-openers, ensuring our messages reach as many people as possible. It’s a great tool for any business looking to streamline email marketing! Review collected by and hosted on G2.com.

What do you dislike about Constant Contact Advanced Automation?

I can't think of any issues I have had with this product. Of course, new template options are always a plus. Review collected by and hosted on G2.com.

What problems is Constant Contact Advanced Automation solving and how is that benefiting you?

The reporting is great! It lets us know our open rate, click rate, & breaks our customer base into most engaged & least engaged. This allows us to send out targeted emails specifically to these groups to reward them or encourage them to read our emails. Review collected by and hosted on G2.com.

Tracy L.
TL
CEO/Psychotherapist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Constant Contact Advanced Automation?

As solo practice therapists, using Constant Contact Advanced Automation significantly streamlined communication processes like the welcome email sequence for new subscribers to my monthly newsletter and landing page sign-ups for my lead magnets. Also, having the ability of a brandkit makes creating templates quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact Advanced Automation?

The primary drawback of using Constant Contact Advanced Automation is that if you need to edit a sequence and disable it by mistake, or if the sequence expires, you have to restart the entire email sequence process from the beginning. Depending on the number of emails, this can be pretty time-consuming. Review collected by and hosted on G2.com.

What problems is Constant Contact Advanced Automation solving and how is that benefiting you?

Constant Contact Advanced Automation helps me grow my email marketing list, segment the lists and keep them nurtured. This is helps me complete tasks that I can't afford to pay a VA to do. Review collected by and hosted on G2.com.

Open Discussions in Constant Contact Advanced Automation
Nora O.
NO
Sr. Director, IT Service Management
Hospital & Health Care
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Constant Contact Advanced Automation?

Haven't used advanced automation, just using the basic functionality for delivery of newsletters via email. Have opted out of texting function due to concerns over spamming my recipients. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact Advanced Automation?

The editing feature can be somewhat clunky, not allowing for image placement outside of the existing templates, or creating your own set preferences/template with font size, style, etc. I find myself having to redo a lot of the copied newsletters each time, which can be frustrating. Form backdrop/watermark feature doesn't exist, so limited polished look. Review collected by and hosted on G2.com.

What problems is Constant Contact Advanced Automation solving and how is that benefiting you?

Again, not familiar with that part of the tool, although I did explore using it once to send welcome messages to new subscribers. Didn't find it intuitive enough to use so I abandoned the effort. It could just be that I didn't spend enough time with it. Review collected by and hosted on G2.com.

RJ
Events and Program Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Constant Contact Advanced Automation?

Constant contact is a reliable way to disseminate information through eBlasts and get feedback through surveys. We have also used the event feature in limited capacities and generally have been happy with the experience. Constant Contact is something we use reguarly to keep out members in the loop. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact Advanced Automation?

Events are challenging to use for payment. We have many members who only want to pay with cash and check so they are unable to register online, which is problematic. Review collected by and hosted on G2.com.

What problems is Constant Contact Advanced Automation solving and how is that benefiting you?

We have a member base that needs to be informed regularly and aren't super tech savvy. This service makes it easy to keep them looped in. Review collected by and hosted on G2.com.

Dawn M.
DM
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Constant Contact Advanced Automation?

Easy to import contacts and get started. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact Advanced Automation?

Editing emails - it changes font properties on me in the middle of typing a sentence withno rhyme or reason. Limited customization options in pop up signup forms (compared to the options available in landing pages, for example). No way that I can see to have a sign up form add a tag to the contacts that use it. Review collected by and hosted on G2.com.

What problems is Constant Contact Advanced Automation solving and how is that benefiting you?

Allowing us to communicate with our contacts on a regular basis. We are hoping to be able to nurture the contacts to the point where they will consider donating to our nonprofit during our donation drives. Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Constant Contact Advanced Automation?

Constant Contact makes it VERY VERY easy to create email templates and send out a campaign. Stupid simple. Lists are straightforward, automated segments are fantastic, and tags are a great feature. Creating and mangaging sign-up forms is straight forward, and tie nicely into the automated email system for something as nice as a custom "thanks for signing up to mailing list X". The KBs are well written, and support staff has been helpful with the KBs proved insufficient. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact Advanced Automation?

From an admin perspective, user access controls are VERY limited. Folks are either admins with full access (excluding billing), OR can only create campaigns. Further, there is limited integration with third party CRMs, particularly Blackbaud products. Review collected by and hosted on G2.com.

What problems is Constant Contact Advanced Automation solving and how is that benefiting you?

Our CRM does not have analytics, and the email builder is very outdated. Cannot send automated emails, templates are clunky. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact Advanced Automation

Hello there, thank you for your review. We would like to send your feedback about our multi-user settings and integration offerings to our teams. Please send an email to social_support(at)constantcontact(dot)com with your username, a reference to this review, and what features you would like to see in these areas.

Alex M.
AM
Marketing Specialist
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Constant Contact Advanced Automation?

Their new design tools help those with minimum graphic design knowledge create nice-looking email campaigns. They have also added some helpful AI tools to help create subject lines and pre-header copy to save your the headache of thinking them up on your own. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact Advanced Automation?

I am not a fan of having to include the Constant Contact logo in the footer on the lower-tier payment levels. Review collected by and hosted on G2.com.

What problems is Constant Contact Advanced Automation solving and how is that benefiting you?

It's a helpful tool in helping to promote products and services as well as blogs to help drive traffic to our website which can lead to marketing qualified leads. Review collected by and hosted on G2.com.

PS
Marketing and Develop9ment Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Constant Contact Advanced Automation?

Constant contacts automation features for drip campaigns are fantastic! The ability to segment contacts into various campaigns is so easy itm akes everything a breeze! The customer support for issues that come up is quick to resolve and very communicative. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact Advanced Automation?

The builder for emails could use some work. At times it is gliltchy and a little clunky, but there have been significant improvements in the last year. Review collected by and hosted on G2.com.

What problems is Constant Contact Advanced Automation solving and how is that benefiting you?

They solve the problem of mass communication to donors and our external audience keeping them up on news and happenings at Valley Cities. Review collected by and hosted on G2.com.

HS
Marketing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Constant Contact Advanced Automation?

I like that I can get people to sign up with having to do very little work on my part. There are so many options to use. I love that if I need help, I can email my person that they gave me to help me. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact Advanced Automation?

Sometimes I get frustrated and forget that they are others who can help me. Review collected by and hosted on G2.com.

What problems is Constant Contact Advanced Automation solving and how is that benefiting you?

Being able to get information out to people who want the information and not able to get it via social media, since they don't have it. Review collected by and hosted on G2.com.

Davina A.
DA
Markting specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Constant Contact Advanced Automation?

I appreciate that it's incredibly easy to build, change, and stop automations, as well as the content in them. I also like that it's easy to build individual campaigns and make quick updates on the fly. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact Advanced Automation?

It's hard to parse out reports on email performance from week to week. Review collected by and hosted on G2.com.

What problems is Constant Contact Advanced Automation solving and how is that benefiting you?

A lot of marketing means reaching people at the right time. With Constant Contact's automations, I can rest comfortably knowing that emails are going out to the right audience members at the right time. Review collected by and hosted on G2.com.