I like the ease of adding contacts and opportunities, creating task reminders, and creating/sending automated email templates. I like the layout, there isn't a lot of complexity. The top nav bar has contacts, opportunities, and a search function, that's basically it. You can open them up and expand them but it's not overwhelming. It's easy to learn and easy to use, and it's actually hard to get lost. Review collected by and hosted on G2.com.
There really isn't much I dislike. Occasionally, when adding a note, the save button doesn't appear until I press enter, but that's it. They don't make life difficult. Review collected by and hosted on G2.com.
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926 out of 927 Total Reviews for Constant Contact Advanced Automation
Overall Review Sentiment for Constant Contact Advanced Automation
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Constant Contact has made it so easy for us to connect with our customers! The platform is user-friendly, and the variety of templates is a game-changer for those of us who want to create professional, impactful emails without starting from scratch. That option is there for those who prefer to design their own! I also love the ability to schedule emails in advance and automatically resend them to non-openers, ensuring our messages reach as many people as possible. It’s a great tool for any business looking to streamline email marketing! Review collected by and hosted on G2.com.
I can't think of any issues I have had with this product. Of course, new template options are always a plus. Review collected by and hosted on G2.com.
As solo practice therapists, using Constant Contact Advanced Automation significantly streamlined communication processes like the welcome email sequence for new subscribers to my monthly newsletter and landing page sign-ups for my lead magnets. Also, having the ability of a brandkit makes creating templates quick and easy. Review collected by and hosted on G2.com.
The primary drawback of using Constant Contact Advanced Automation is that if you need to edit a sequence and disable it by mistake, or if the sequence expires, you have to restart the entire email sequence process from the beginning. Depending on the number of emails, this can be pretty time-consuming. Review collected by and hosted on G2.com.
Haven't used advanced automation, just using the basic functionality for delivery of newsletters via email. Have opted out of texting function due to concerns over spamming my recipients. Review collected by and hosted on G2.com.
The editing feature can be somewhat clunky, not allowing for image placement outside of the existing templates, or creating your own set preferences/template with font size, style, etc. I find myself having to redo a lot of the copied newsletters each time, which can be frustrating. Form backdrop/watermark feature doesn't exist, so limited polished look. Review collected by and hosted on G2.com.
Constant contact is a reliable way to disseminate information through eBlasts and get feedback through surveys. We have also used the event feature in limited capacities and generally have been happy with the experience. Constant Contact is something we use reguarly to keep out members in the loop. Review collected by and hosted on G2.com.
Events are challenging to use for payment. We have many members who only want to pay with cash and check so they are unable to register online, which is problematic. Review collected by and hosted on G2.com.
Easy to import contacts and get started. Review collected by and hosted on G2.com.
Editing emails - it changes font properties on me in the middle of typing a sentence withno rhyme or reason. Limited customization options in pop up signup forms (compared to the options available in landing pages, for example). No way that I can see to have a sign up form add a tag to the contacts that use it. Review collected by and hosted on G2.com.
Constant Contact makes it VERY VERY easy to create email templates and send out a campaign. Stupid simple. Lists are straightforward, automated segments are fantastic, and tags are a great feature. Creating and mangaging sign-up forms is straight forward, and tie nicely into the automated email system for something as nice as a custom "thanks for signing up to mailing list X". The KBs are well written, and support staff has been helpful with the KBs proved insufficient. Review collected by and hosted on G2.com.
From an admin perspective, user access controls are VERY limited. Folks are either admins with full access (excluding billing), OR can only create campaigns. Further, there is limited integration with third party CRMs, particularly Blackbaud products. Review collected by and hosted on G2.com.
Their new design tools help those with minimum graphic design knowledge create nice-looking email campaigns. They have also added some helpful AI tools to help create subject lines and pre-header copy to save your the headache of thinking them up on your own. Review collected by and hosted on G2.com.
I am not a fan of having to include the Constant Contact logo in the footer on the lower-tier payment levels. Review collected by and hosted on G2.com.
Constant contacts automation features for drip campaigns are fantastic! The ability to segment contacts into various campaigns is so easy itm akes everything a breeze! The customer support for issues that come up is quick to resolve and very communicative. Review collected by and hosted on G2.com.
The builder for emails could use some work. At times it is gliltchy and a little clunky, but there have been significant improvements in the last year. Review collected by and hosted on G2.com.
I like that I can get people to sign up with having to do very little work on my part. There are so many options to use. I love that if I need help, I can email my person that they gave me to help me. Review collected by and hosted on G2.com.
Sometimes I get frustrated and forget that they are others who can help me. Review collected by and hosted on G2.com.
I appreciate that it's incredibly easy to build, change, and stop automations, as well as the content in them. I also like that it's easy to build individual campaigns and make quick updates on the fly. Review collected by and hosted on G2.com.
It's hard to parse out reports on email performance from week to week. Review collected by and hosted on G2.com.
