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31 Service Center by Office Ally Reviews
Overall Review Sentiment for Service Center by Office Ally
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Everything I need is easy to access on the main page. Easy to look up past claims too and see the claim details. Fairly easy to upload to my EHR. Review collected by and hosted on G2.com.
In my specific case, since the files are downloaded as a zip file, my ehr makes me perform the tedious task of opening the zipped file individually first before uploading. Review collected by and hosted on G2.com.
It has many of the payers and interfaces with many systems we required in the diverse services and networks. Also, cost effective for the variety of payer connections. Review collected by and hosted on G2.com.
Long delays in file uploads, confirmations, and summary rejections. Setting up each account and payer can be cumbersome and take too long. Configurations are not easy to manipulate or adjust to meet the needs of many unique network providers. Review collected by and hosted on G2.com.
Very helpful and avaialble when needing to add insurance companies, Review collected by and hosted on G2.com.
No problems with customer service, good support Review collected by and hosted on G2.com.
I like that Office Ally is able to scrub claims within 24 hours Review collected by and hosted on G2.com.
The increase in costs. Still trying to wrap my head around it. There's a charge to check eligibility - just go around it and contact insurance companies through their website or call insurance companies. Review collected by and hosted on G2.com.
The service center is easy to navigate and very intuitive. Review collected by and hosted on G2.com.
I still like the old version of the service center better because.... it's new.... I'm so use to the older version. Review collected by and hosted on G2.com.
Office Ally Service Center is user friendly and I file my claims with this service.
Information is saved and filing claims is a breeze. Review collected by and hosted on G2.com.
I like the service and the classic edition. Review collected by and hosted on G2.com.
Such a user friendly platform on all levels and ease of access from claims submission to retrieval of ERA files. I have never needed to use Customer Service for anything. Review collected by and hosted on G2.com.
I have not found any down side to using Office Ally Review collected by and hosted on G2.com.
The service center helps you find proof of timely filing for appeals Review collected by and hosted on G2.com.
It can be a bit tricky to figure out how to get the data you need and it is limited to a short window of time. Review collected by and hosted on G2.com.
It would be much more difficult to submit all these claims independently, Office Ally makes it simple and even correct faulty submissions. Review collected by and hosted on G2.com.
It is tough to navigate around special requirements. Review collected by and hosted on G2.com.
It allows me to submit from a wide selection of insurances. Review collected by and hosted on G2.com.
I find most aspects of the program are without problems. I like working with it. Review collected by and hosted on G2.com.
