Sequence Reviews & Product Details

We have 50+ usage-based products, so being able to send accurate invoices for our custom contracts was very important. With Sequence, we can easily send a personalized quote, have it signed, and begin billing automatically, which saves us hundreds of hours each year. Review collected by and hosted on G2.com.

We had some unique needs for our usage based products that weren't supported at first, but the Sequence team was very quick to hear our feedback and ship the feature we needed and I'm looking forward to what's coming in the next few months! Review collected by and hosted on G2.com.

Sequence’s main standout for us has been the automated revenue collection cycle from HubSpot to invoicing. Additionally, we like that we can auto-send invoices every month and trust the invoice calculations are correct. Review collected by and hosted on G2.com.

Currently, there isn't anything specific that we dislike about Sequence, but we are looking forward to seeing what new features will be shipped over the coming months! Review collected by and hosted on G2.com.

Billing against complex pricing models was important to us, so Sequence’s ability to handle even the most complicated pricing situations made it our top choice. Their team also took on all the work of getting us up and running on the platform, which made switching from Stripe Billing a very smooth process. Review collected by and hosted on G2.com.

We’ve only been on the platform for a few months but there’s nothing to dislike so far; the team has resolved all issues we’ve encountered very quickly and been extremely open to hearing our feedback. Review collected by and hosted on G2.com.

We chose Sequence for its ability to automatically generate usage-based invoices, streamlining our billing and invoicing process. The team has been fantastic in supporting our go-live—special shoutout to Killian! Their responsiveness has made implementation smoother and faster, and their openness to feedback is truly appreciated. Review collected by and hosted on G2.com.

It would be great if Sequence offered deeper integration with HubSpot and more customization options, but these are not major concerns. That said, their focus on delivering new features is exciting and beneficial for clients! Review collected by and hosted on G2.com.

I suggested the ability to create custom contract lengths. They shipped this feature. Review collected by and hosted on G2.com.

Quotes don't save and system shuts down -- seems like more and more bugs are popping up. Review collected by and hosted on G2.com.

The flexibility of the Sequence billing module has enabled us to automate our entire revenue collection workflow for our complex usage-based pricing model and bespoke deals.

The platform is very easy to use, and creating billing schedules is really simple, which automatically generates accurate invoices for all of our custom contracts. Review collected by and hosted on G2.com.

From the product point of view the core functionality around billing is fantastic, but we need deeper integration to allow smooth automation from quote through to billing and reporting and truely reduce the time and effort spent across the business on billing.

As a business, the customer support during onboarding and ongoing has been fantastic! Any of our questions have been resolved quickly by the Sequence team. Shipping velocity of new features since we signed has also continued to be impressive. Review collected by and hosted on G2.com.

Sequence has removed the need for us to make a dedicated accounts receivable hire. They are accurately automating invoicing for contracts,, which include usage-based pricing, parent-child billing, minimums, and discounts. The clean invoices and automated payment reminders are great bonuses for us. Review collected by and hosted on G2.com.

Nothing comes to mind, sequence has been really helpful, especially for meteric Review collected by and hosted on G2.com.

We really like the flexible UI and billing engine, which stood out compared to the legacy systems we had tried before. The no-code dashboard and modern design make it so much easier to adjust pricing for our custom contracts. The team provided excellent support during onboarding, and since switching to Sequence, we've saved 28 hours on our monthly billing runs—down from 30 originally. Review collected by and hosted on G2.com.

We don’t have any complaints and are looking forward to the upcoming features. Review collected by and hosted on G2.com.

Our team switched over to Sequence to manage our billing and invoicing after being with another vendor, and found that Sequence was better suited to our pricing model. What really stood out to us was how well it can handle all of our custom contracts across the business. We’ve also really appreciated how supportive the Sequence team has been. Having a dedicated implementations manager and engineering DRI for support has helped us to onboard in one month. Review collected by and hosted on G2.com.

I can’t say I have any complaints. The implementation was smooth, and we’ve always felt well-supported. Review collected by and hosted on G2.com.

They've provided us with a straightforward way to setup our various pricing plans in an invoicing tool. The way that they setup pricing means we have a lot of flexibility with how we price for each of our customers (eg. flat monthly fees, prices per transactions, % fees, capped fees).

It's easy to review invoices before sending them out or to bulk send once they've been reviewed.

Integration with Xero means that we can keep track of what has been paid and what hasn't, and this information automatically marks invoices in Sequence as paid/unpaid.

Automatic chaser emails go out for unpaid invoices which is useful.

Sequence has been very open to feedback, and features that we've wanted have generally been quick to materialise. Review collected by and hosted on G2.com.

Any of the issues we have encountered have been addressed by the Sequence team very quickly. They're very open to feedback and quick to improve the product based on the use cases that we have come across. Review collected by and hosted on G2.com.