Video Reviews
310 SEON. Fraud Fighters Reviews
Overall Review Sentiment for SEON. Fraud Fighters
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I have been using Seon as a fraud prevention tool for our online transactions, and I am thoroughly impressed with its performance and capabilities. This software has proven to be a valuable asset in managing risk and ensuring the security of our platform.
One of the standout features of Seon is its remarkable speed in checking transactions. Each transaction is swiftly processed, providing us with comprehensive information about the individuals involved. This real-time insight is crucial in making informed decisions to mitigate potential risks.
Integration with our existing systems was a breeze, thanks to Seon's user-friendly design. The seamless process allowed for a quick implementation without disrupting our operations. The software's adaptability and compatibility made it a hassle-free addition to our administrative toolkit.
The customer support provided by Seon is truly commendable. The team is not only responsive but also incredibly helpful. Whether I had simple inquiries or more complex configuration-related questions, the support team consistently delivered swift and effective responses. Their willingness to assist with more extensive queries further underscores their commitment to customer satisfaction.
Configuration-wise, Seon offers a robust set of tools that allow administrators to tailor the software to their specific needs. This flexibility ensures that the software aligns with our risk management strategies and adapts to the evolving landscape of online transactions.
In conclusion, Seon has proven to be an invaluable asset for administrators seeking a reliable and efficient fraud prevention solution. With its fast transaction checks, seamless integration, responsive customer support, and adaptable configuration options, Seon stands out as a game-changer in the realm of fraud detection. I highly recommend Seon to any administrator looking to enhance their platform's security measures. Review collected by and hosted on G2.com.
There isn't anything I dislike about SEON actually! Maybe if I find something more cheaper, but doing the exact same thing I will change it, however I doubt there is one. Review collected by and hosted on G2.com.
SEON is very user friendly and easy to implement on a day to day usage. I work as a fraud analyst and I never miss using this tool in my detective work. Customer support is easy to reach and actions are taken fast. Review collected by and hosted on G2.com.
So far all my experiences have been overly positive. Review collected by and hosted on G2.com.
The ease with witch a custom rule is created and monitoring all existing rules is something I truly appreciate in daily operations; the multitude of data points allowes for an incredibly high number of rules to be created.
Whenever an issue occurs our AM is always available to support, fix or offer solutions Review collected by and hosted on G2.com.
Sometimes the default rules built around email address or phone number are not 100% accurate and a refresh is required, which might be time consuming. Review collected by and hosted on G2.com.
Super powerful fraud-combating engine with very responsive account managers who take all the good ideas and suggestions into considerations! Great devs too Review collected by and hosted on G2.com.
There is practically nothing at this point I don't like about SEON Review collected by and hosted on G2.com.
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I believe, the best thing about Seon is it's user-friendly interface. You always have all the information gathered and efficiently operated in one place, and compared to my previous experiences, having all this info collected at once saves a lot of time and helps to respond faster. In addition to that, you can barely imagine a scenario which you cannot prevent with the rules. You can use literally any potentially possible parameter of the transaction to be considered by a rule, and more to that, they also provide AI generated rules based on your response with the transactions. Finally, the Team behind all that is just another level of kindness and professionalism. Should I need help with anything related, my questions are always answered in the most friendly manner possible! Review collected by and hosted on G2.com.
I wouldn't say there're much. Time to time, some delays occur and you have to wait for like 10 seconds for the page to load. This happens twice a day at most. There're also some minor things which could be improved. (please give us the option to mark txs as completed in bulk) Review collected by and hosted on G2.com.
SEON is one of the best fraud prevention platforms that I've used in my 6 years of experience in the Fraud/Risk field. It is user-friendly, and there are useful updates and new implementations, for which we're being proactively informed by SEON's customer support and developers. It has helped me a lot in my day-to-day professional life as a Fraud Analyst. We have integrated SEON with our backoffice, which is also a great feature. Review collected by and hosted on G2.com.
Sometimes the loading time is a bit more than expected, but it is understandable based on the information that it has in the database. Review collected by and hosted on G2.com.
I think it's very efficient in a way, that you can prevent fraud before the action happens if you act fast enough, and in my honest opinion it's revolutionary, and I believe in the future - it can get only better! Review collected by and hosted on G2.com.
There are no downsides, to be honest, I just wish there are more basic filters (beyond the set parameters) to compare users for example, who use the bin and signed up from the same city or country, on a particular date, etc. But again overall it's a great tool! Review collected by and hosted on G2.com.
Efficient Customer Service
Detailed information on transactions and customer behjaviour Review collected by and hosted on G2.com.
Integration missed some data-points which are still not integrated at this stage
Not all reports are easily customized Review collected by and hosted on G2.com.
It has a good solutions to detect fraund , has the tecnology to detect anonymus users a prevent to pass that Review collected by and hosted on G2.com.
in some cases dont notify when some rule dont work correct Review collected by and hosted on G2.com.
Seon is verry user friendly with a good customer support. Review collected by and hosted on G2.com.
nothing much to say about what's wrong with seon, you need to try this and see if it can complete your tools. Review collected by and hosted on G2.com.