Video Reviews
310 SEON. Fraud Fighters Reviews
Overall Review Sentiment for SEON. Fraud Fighters
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People are the most important part, and the people there are amazing, thoughtful and care about us, customers. About the software, it's simple yet powerful, user-friendly and straight to the point. Review collected by and hosted on G2.com.
Cost is a point to consider due to currency parity being a problem for Latin American countries. Review collected by and hosted on G2.com.
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It is straightforward and has all the answers I need. I like that there is all the information I need only one click away :)
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I don't dislike anything; everything works very good.
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You can customize the rules and create new ones. The tool gets frequent updates so it is always working at its best. Customer care is efficient and helpful. would recommend. Review collected by and hosted on G2.com.
Some bugs may happen, but customer support is quick and helpful in solving them. Sometimes the ip details might no be 100% precise but it still helps you get an idea of the customer location. Review collected by and hosted on G2.com.
1. A possibility to blacklist most-likely fraudulent patterns of the possible customers;
2. A possibility to monitor transactions that are most-likely fraudulent with the rules you have already created and blacklisted Review collected by and hosted on G2.com.
1. I dislike that some transactions during the transactions monitoring appear Risky and need to be reviewed when it is understandable that according to the blacklists and rules created these transactions should 100% go to Decline;
2. I do not like that SEON sees a potential fraud or a rule break only when the customer is depositing, it could be very nice if those things could have been checked when the customer logs in to the platform, as well Review collected by and hosted on G2.com.
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Very intuitive and easy to use plus has a lot of information about the players and how bonus abusers operate. Review collected by and hosted on G2.com.
Device hash I think it's not accurate and useful. Review collected by and hosted on G2.com.
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The capabilities of Seon enables us to automatically publish 80% of our transactions online with a precision of 99.5%. The UI is done in a way to create new fraud rules quickly and also to see the potential impact of them. Integration into our system was a matter of 1 week. The onboarding of Seon was superb. They always took time when we had questions. They also regularly assess our performance and come up with improvement suggestions. Review collected by and hosted on G2.com.
The UI is sometimes a bit flaky. Clicking on a filter shows sometimes no results. When I re-click it shows results. Review collected by and hosted on G2.com.
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The combination of having SEON rules in place with our own custom rules in order to detect Fraud Review collected by and hosted on G2.com.
Some rules are unclear or not easily understandable Review collected by and hosted on G2.com.
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Rules, transaction monitoring and the facility that you have a tool that attaches to the product and its necessities. The customer support is amazing! Review collected by and hosted on G2.com.
That it doesn't have a field for comments - decision-making purposes. Review collected by and hosted on G2.com.
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The speed in which the tool is deployed. It is amazing the speed and the accuracy to grade the quality of an email (whether if it is reliable or not). Awesome tool! Review collected by and hosted on G2.com.
Sometimes the pluggin tool crashed when I used it. But, simply by entering the manual page on the homepage of SEON, you can get rid of that issue. Honestly im very happy with it! Review collected by and hosted on G2.com.