Video Reviews
310 SEON. Fraud Fighters Reviews
Overall Review Sentiment for SEON. Fraud Fighters
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SEON Fraud Fighters is a complete and smooth-designed fraud tool that helps companies fight fraud using a set of rules that best suits the different businesses threats. In addition, their amazing support and developers team will are always available to assist with any special requirements or review any rules. Review collected by and hosted on G2.com.
Not a single downside to using the SEON fraud tool from my experience, which we could collect past data on new customers but hey! who is perfect? Review collected by and hosted on G2.com.
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The customizable & easy layout :) In the previous company I was using ThreatMetrix, and I have been loving SEON even more. As I mentioned, the layout is so easy to use and also aesthetically pleasing! All information needed is shown, and split into several white sections and boxes, making is super easy to navigate and organize information in my mind Review collected by and hosted on G2.com.
Sometimes it takes a while to load customers on SEON. We have to wait a little while, and since as payment analysts we need to process payments really quickly, it disrupts our productivity. Review collected by and hosted on G2.com.
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This tool has helped us in the onboarding process, creating a customer experience with fewer friction thanks to the anti-fraud detection process. In addition, the response received from SEON is fast and allows the client to avoid waiting times to obtain their product. Review collected by and hosted on G2.com.
So far, we don't have anything to dislike Review collected by and hosted on G2.com.
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The platform is really easy to use and when reviewing accounts where the risk level sits. I like the detail provided from the enhanced data and really helps close off reviews / complaints. The customer success team are great, always on hand for questions or to provide insight. Review collected by and hosted on G2.com.
The main dashboard needs a bit of work, its provides an OK overview but really needs to be bespoke to each business. Being able to quickly see spikes in the customer touch points that are important to me would really help. Review collected by and hosted on G2.com.
Excellent support and communication. Unlike other competitors, it is very easy to set-up rules and alerts. Also the interface is very intuitive for our analysts. We have not used the Machine Learning yet, but it sounds promising. Device Fingerprint works great. Easily customisable with API + custom fields. I highly recommend it. Review collected by and hosted on G2.com.
After using it for some time, there is nothing we dislike so far. Review collected by and hosted on G2.com.
SEON is such a great tool to use. In the customer service industry, fraudsters are so so creative and move faster than sometimes our agents can catch. SEON helps so much with that. Review collected by and hosted on G2.com.
Nothing. SEON is working very well and thoroughly for my team. Review collected by and hosted on G2.com.
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Detailed IP geolocation checks, screening of personal data for fraudulent indicators, check for social media profiles (very helpful in CDD process), rules management system is quite easy to use without specific knowledge (this means friendly environment). Great tool for manual search on lot of parameters like card BIN, card details etc, not so many providers have such solution Review collected by and hosted on G2.com.
Unclear Rule for "Domain is free provider", in time where most people are using gmail accounts it is too many false positives and too many alerts on such rule which makes employee work more time wasting Review collected by and hosted on G2.com.
Great tool to use to identify fraudulent patterns and behavior. Review collected by and hosted on G2.com.
Great tool overall but some development is needed on identifying VPNs. Review collected by and hosted on G2.com.
Close business relationship, guidance and advise. SEON commit to sharing as much knowledge as they can to their clients in a professional manner. Review collected by and hosted on G2.com.
I can't say I've got a complaint just yet. 😝 Review collected by and hosted on G2.com.
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