SentiOne Pros and Cons

Különválasztható a kommenteken belüli és a kommentek nélküli (content) keresés.

Komment keresésre, influencer kutatásra egyedülálló eszköz.

Enterprise csomagnál sok hasznos extra beépítve.

Segítőkész és felkészült ügyfélkapcsolati csapat. Review collected by and hosted on G2.com.

Előző kereséshez képest a +/- találatok számát csak a projekt szerkesztésnél jelzi a találatokban, a Mentions részben nem.

Sokszor nem ad be olyan content találatokat, amelyek egyébként léteznek (manuálisan lekereshetőek)

Részletesebb leírás, bemutató videó kellene a keresőszavak beállításáról Review collected by and hosted on G2.com.

Online monitoring and integration with our communication channels. I like that we don’t have to wait when someone posts opinion, we get immediate notification and the conversation goes directly to our customer support. Review collected by and hosted on G2.com.

The interface was a bit complicated to us at the beginning. Review collected by and hosted on G2.com.

Clear layout, big variety of options, sentiment detection Review collected by and hosted on G2.com.

Some occasional bugs, but I think it happens for everyone from time to time Review collected by and hosted on G2.com.

Reach tracking, sentiment tracking, analysis and easy-to-share and visually attractive charts Review collected by and hosted on G2.com.

I can’t see any downsides of the tool... Review collected by and hosted on G2.com.

Intuitive tool

Free training and unlimited support

Lot of information - simply shown

Influencer identfifiation

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Advance information that I wanted obtain toke me some time, but support helped me fast to add special rules. SentiOne was very focussed and open for my request. Review collected by and hosted on G2.com.

Best thing is support. They can adjust everything without any problems. Review collected by and hosted on G2.com.

In my opinion sentione has more pros than cons. Unfortunately, the assessment of sentiment is poor. Review collected by and hosted on G2.com.

Wide range of personlization options - we can change the variety of individual keywords and use the service according to our changing needs and requirements. Review collected by and hosted on G2.com.

We are unable to integrate Sentione with Slack tool, but it's a minor drawback. Review collected by and hosted on G2.com.

The variety of charts and how clear they are Review collected by and hosted on G2.com.

when it come to transitionning between projects and dashboards alot of times i face some bugs and i have to re access it again Review collected by and hosted on G2.com.

It is easy to learn how to use the SentiOne app. What's more, even with the huge analysis, I don't have to wait more than 10 minutes, to see the results. Review collected by and hosted on G2.com.

At this moment I need more options like in SoTrender - to just check out, how the one fanpage or the Twitter account is performing, with more expanded view at how it's functioning. Review collected by and hosted on G2.com.

Many features related to social listening

Ease of use

Alerting & reports Review collected by and hosted on G2.com.

I don't see significant inconveniences, sometimes has a minor problems with crawling. Review collected by and hosted on G2.com.