SentiOne Pros and Cons

Sentiment analysis is very good, customer insights (like gender, geolocation, hour histogram), PDF reports super easy to generate! Review collected by and hosted on G2.com.

Nothing. I guess I don’t need more from social media analysis tool. Review collected by and hosted on G2.com.

I’ve tried SentiOne to keep track on all events connected with tech industry. I like the possibility to track many topics thanks to unlimited keywords. Comparing to other social listening tools, it tracks more mentions and is faster. There are also alerts and reports that give me a brief summary of all projects I’m interested in. Review collected by and hosted on G2.com.

Nothing yet to bargain, still waiting for some mistakes. Review collected by and hosted on G2.com.

I’m really glad that it’s not a tool that’s only useful for big companies and marketing agencies, but also for small businesses and is equally efficient! I like simple layout and constant help from customer service team Review collected by and hosted on G2.com.

Advanced projects may be quite a challenge when it comes to configuration (happened in my case), but there’s a tutorial on their website that answers the majority of potential questions. If not, there’s always cs team Review collected by and hosted on G2.com.

I like that there are no limits when it comes to keywords and that the mentions are delivered straight away after being posted. Review collected by and hosted on G2.com.

For me some parts of interface are a bit complicated, but I’m quite new to this platform so probably it’s rather my lack of experience. Review collected by and hosted on G2.com.

SentiOne is a powerful tool that allows me to collect data from various sources and stay on top of all the new mentions that appear in real time.

What I also like is the analysis part that lets me understand what’s happening with any given matter. Review collected by and hosted on G2.com.

At first I was a bit overwhelmed with the setup but after scheduling a demo call I had everything sorted in no time.

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I loved the level of details I can go to during the configuration of monitoring and how specific can I be in preparations of topics I want to monitor Review collected by and hosted on G2.com.

Sometimes the system has mistakes in language and sentiment detection. In language not too often, in sentiment more often. It is not too much of an obstacle, but it does mean more time must be invested into configuration. So be prepared for that Review collected by and hosted on G2.com.

- amount of languages supported

- amount of sources

- alerts

- analysis Review collected by and hosted on G2.com.

So far, I have not discovered anything I would dislike. Review collected by and hosted on G2.com.

We have tried few online monitoring softwares and decided to choose SentiOne for their great customer support, who helped us a lot on setting up our monitoring that really save our time and give best results. Also price for the service is great in comparison to other solutions on the market. Review collected by and hosted on G2.com.

Nothing in particular. Nothing in particular . Review collected by and hosted on G2.com.

I tried few online monitoring solutions and SentiOne was the one that brought best results in terms of accuracy and timing. It also stands out because of great and dedicated customer service ("customer success"), who help to make the best use out of this quite complex tool. Review collected by and hosted on G2.com.

Advanced projects are quite difficult to configure, cooperation with customer service is crucial. Review collected by and hosted on G2.com.

At SentiOne - comparing to different internet monitoring tools - I have limitless keywords and real-time results. In other tools you would pay extra for every keyword and your monitoring results can be not as precise. Review collected by and hosted on G2.com.

I think I could pay extra to get more tutorials but the helpdesk team is very helpful so it’s not a big issue. Review collected by and hosted on G2.com.