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SendPulse Reviews & Product Details

Profile Status

This profile is currently managed by SendPulse but has limited features.

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Pricing

Pricing provided by SendPulse.

Free

$0

Standard 1,000

$12

SendPulse Integrations

(11)
Integration information sourced from real user reviews.

SendPulse Media

SendPulse Demo - Drag-and-drop builder
No coding skills required. Add images, text or video to your email and modify their size, color, and style
SendPulse Demo - Email campaign statistics
A wide set of metrics for analyzing email campaigns
SendPulse Demo - 130+ email templates
All of our pricing plans, including the free one, offer ready-made HTML email templates.
SendPulse Demo - SendPulse Chatbot builder
Creating a chatbot message flow
SendPulse Demo - Website Builder
Choose a ready-made template to create a landing page of your dreams
SendPulse Demo - CRM by SendPulse
CRM system for marketing and sales
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SendPulse Reviews (710)

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Reviews

SendPulse Reviews (710)

View 1 Video Reviews
4.6
710 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise SendPulse for its ease of use and affordable pricing, making it a practical choice for small to medium businesses. The platform's ability to integrate multiple marketing channels, including email, SMS, and chatbots, simplifies campaign management and enhances efficiency. However, some users note that the user interface can feel cluttered, which may hinder navigation for beginners.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
WE
System Admin
Small-Business (50 or fewer emp.)
"The best chatbot & CRM combination i have used"
What do you like best about SendPulse?

Combining Sendpulse chatbot and CRM has changed my business.

I have used many CRM systems & chatbot, but no platform has been able to integrate CRM & chatbot seamlessly as Sendpulse.

This is the best chatbot & CRM combination i have used, being able to send emails and whatsapp messages automatically to our customers is definetly a game changer for us.

I don't usually write reviews, but i had to, so others can experience what i'm experiencing too.

Automating customer conversations without having to do things manually as we used to do before has changed our business for good.

And their price is way lower than others that i have used.

I wish i knew this tool existed long ago. But regardless i'm very happy that i'm using it now. I can't see myself using any other platform except Sendpulse. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Nothing, it has impressed me beyond anyother CRM & chatbot system i have used. Review collected by and hosted on G2.com.

Andrius M.
AM
Adjust based on your actual job title, such as "Marketing Specialist," "Business Owner," or any other relevant title.)
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A powerful and user-friendly marketing tool for businesses!"
What do you like best about SendPulse?

I really appreciate how easy it is to set up and manage email campaigns. The drag-and-drop editor is intuitive, and the platform offers excellent automation features that save me time. Additionally, their customer support is responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

I wish there were more detailed analytics reports available. Also, the mobile app could be improved to match the desktop functionality. Review collected by and hosted on G2.com.

Verified User in Photography
UP
Small-Business (50 or fewer emp.)
"Great customer support"
What do you like best about SendPulse?

They have great customer support. You actually get to speak to a person if you email a question, imagine that! Also, they're a heck of a lot cheaper & easier to use than Mailchimp. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

I don't know of any yet. Maybe the only downside could be that it felt like it was hard to get the information I needed from the FAQs. If I remember correctly, something in them was a little confusing and I needed clarification. Review collected by and hosted on G2.com.

GR
Founder
Small-Business (50 or fewer emp.)
"Send Pulse is good Application , and All in One Roof for the Business Growth."
What do you like best about SendPulse?

The tools for the Business Growth in all Dimensional , Such as Email Marketing, Sales, Bots, CRM , Push notification, are at one Roof is THE BEST AVAILABLE tool today in the Market Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Templatea are avaible to intergrate WhatsApp Chatbot with variable, In Conversation Only Template Name are available to understand, But Template are having Variables , so we are unable understand what subject we are discussing with the subscriber, Request Instead of Template Name , Template Content if availale will be helpful Review collected by and hosted on G2.com.

Jatin K.
JK
Marketing Specialist
Consulting
Mid-Market (51-1000 emp.)
"Good Chatbot Tool"
What do you like best about SendPulse?

I like most about the send pulse is that it provide the best chatbot for the website. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Dislike about the sendpulse is their email marketing tool Review collected by and hosted on G2.com.

Yaroslav B.
YB
CEO / Co-founder
Small-Business (50 or fewer emp.)
"Telegram Bot phone number feature"
What do you like best about SendPulse?

I'm mostly unising Telegram Bots, and the biggest problem that I faced in a different sevices was correct number submition. Many leads wrote their number in a different form and I couldn't find service that accepts different forms of numbers(I used mostlyTeleForm before). But in sendpulse it worked correctly as I wanted. Also cool that everything in one place, but I'm still learn what I need. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Plese add auto web-hook parameters or do it simplier, because is hard to understand how to conect another CRM via web-hooks. And when you want to send a picture through a campaign, the window where you place text is too small, but you don’t want to send the text separately without the picture, so you endure it. Review collected by and hosted on G2.com.

Émile R.
ÉR
Product Manager
Small-Business (50 or fewer emp.)
"Great for start ups and easy to scale as you grow"
What do you like best about SendPulse?

I was able to set up my website and landing page in less than one hour with a professional look. It gathers my leads and I can then send emails to them. It offers a lot of features a CRM would, and is pretty cheap.

I'd say its perfect for a business my size. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

The website editor is a bit clunky, I end up being able to do what I need but its not super intuitive for me and I'd like more options to customize.

I need more time to discover all features it offers, onboarding could have been a bit better. Review collected by and hosted on G2.com.

WK
President
Small-Business (50 or fewer emp.)
"Easy Sign Up Great Value"
What do you like best about SendPulse?

It is very easy to use and the controls are intuitive. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Nothing so far. I can't think of a reason to not like this sytem. Review collected by and hosted on G2.com.

Norman a.
NA
Advertisement Manager
Small-Business (50 or fewer emp.)
"Sendpulse as one of Lemon Email's Infrastructure"
What do you like best about SendPulse?

Deliverability, clarity, ease of use, and visibility of send logs when sending transactional emails Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Nothing so far, I've only used their transactional emails and so far it's been amaying. Review collected by and hosted on G2.com.

Monjit G.
MG
Chief Marketing Officer
Small-Business (50 or fewer emp.)
"Decent Interface, Bad Customer Support"
What do you like best about SendPulse?

Easy to Use

Decent number of Features

No prior experience required

Good only when you use free features Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Bad Custoer Support. They take a long time to respond.

Blocks Paid Credits when you upload more then 300 contacts.

I upgraded from Free plan to Standard Plan and when I tried to send emails, they blocked my emails asking me to share the proof that the email ids are our registered users. Have already submitted the relevant proof of databse files hilighting the legitimate data, but they still did not let me send emails to a valid database. Review collected by and hosted on G2.com.

Questions about SendPulse? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Kashif K.
KK
Kashif Khan
Last activity about 3 years ago

SendPulse must be more open on free basis too?

Steven T.
ST
Steven Tsui
Last activity over 3 years ago

Delete a few contacts at one go

Pricing Options

Pricing provided by SendPulse.

Free

$0

Standard 1,000

$12

Standard 10,000

$53
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SendPulse Features
Live chat
Integrations
Data Import & Export Tools
A/B Testing
Basic Reporting
Email and Mobile Preview
Manage Email Lists
High-Volume Sending