SendPulse Reviews & Product Details

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Pricing

Pricing provided by SendPulse.

Free

$0

Standard 1,000

$12

SendPulse Integrations

(11)
Integration information sourced from real user reviews.

SendPulse Media

SendPulse Demo - Drag-and-drop builder
No coding skills required. Add images, text or video to your email and modify their size, color, and style
SendPulse Demo - Email campaign statistics
A wide set of metrics for analyzing email campaigns
SendPulse Demo - 130+ email templates
All of our pricing plans, including the free one, offer ready-made HTML email templates.
SendPulse Demo - SendPulse Chatbot builder
Creating a chatbot message flow
SendPulse Demo - Website Builder
Choose a ready-made template to create a landing page of your dreams
SendPulse Demo - CRM by SendPulse
CRM system for marketing and sales
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SendPulse Reviews (708)

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Reviews

SendPulse Reviews (708)

View 1 Video Reviews
4.6
708 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise SendPulse for its ease of use and affordable pricing, making it a practical choice for small to medium businesses. The platform's ability to integrate multiple marketing channels, including email, SMS, and chatbots, simplifies campaign management and enhances efficiency. However, some users note that the user interface can feel cluttered, which may hinder navigation for beginners.

Pros & Cons

Generated from real user reviews
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AR
Sr Cloud Engineer
Mid-Market (51-1000 emp.)
"good to have SendPulse but dont depend on it too much"
What do you like best about SendPulse?

sending email campaigns are very easy and most of the emails are landing in inbox Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

its purely email contact based so it will not work for who are going to change their contacts list frequently Review collected by and hosted on G2.com.

Valentyn V.
VV
CFO
Small-Business (50 or fewer emp.)
"Convenient and flexible platform for email and chat communications"
What do you like best about SendPulse?

SendPulse combines email campaigns, chatbots, and CRM in one interface. It saves time and simplifies client communication. The visual email editor is user-friendly, automation flows are easy to set up, and campaign analytics are solid. Integrations via Zapier and API work reliably. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

The mobile app could be improved - it lacks flexibility for managing campaigns. It would also be helpful to have more ready-made templates and a more advanced builder for complex automation scenarios. Review collected by and hosted on G2.com.

DK
HR
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Email, SMS and Chatbot Marketing."
What do you like best about SendPulse?

Sendpulse combines email, SMS and chatbot marketing in one platform. Its automation tools, Clean and easy to use interface and reliable delivery rates makes campaign faster and can able to integrate with popular CMS. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Need more customization options for landing page creation. Review collected by and hosted on G2.com.

Max W.
MW
Editor, Anchoa Magazine
Small-Business (50 or fewer emp.)
"Sendpulse helps us keep in touch with our audience for Anchoa Magazine"
What do you like best about SendPulse?

The tools are all easy to use, and the customer service is really great if ever our teams get stuck. Emails delivery rates are really good, it's rare customers unsubsribe and the emails alway look professional from our own domain addresses. The Sendpulse form was easy to implament, it integrates really well with our Webflow website. In all, Sendpulse helps us keep in touch with our audience for Anchoa Magazine, sending email updates to our subscribers once or twice a month. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

There's nothing we really dislike about Sendpulse, as a team, in general, the design of design can be hard but this is more about the limitation of HTML email rather than SendPulse. Review collected by and hosted on G2.com.

Jack B.
JB
Campaign Manager.
Small-Business (50 or fewer emp.)
"Interesting Product"
What do you like best about SendPulse?

The basics are easy to use, and while it has some advanced parts that are a little tricky, once they are set up, other users can use those parts easily. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

It is not as user friendly as some of the other CRM Email programs I have used, but it still get the job done, just with extra steps Review collected by and hosted on G2.com.

Verified User in Photography
AP
Small-Business (50 or fewer emp.)
"Pretty Good, but..."
What do you like best about SendPulse?

Advantage: you can use different social profiles with a single chatbot account. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Disadvantages: SendPulse is not very user-friendly. Review collected by and hosted on G2.com.

Gustavo R.
GR
WEB DEVELOPER, SEO NINJA
Small-Business (50 or fewer emp.)
"A flexible and comprehensive tool for email marketing"
What do you like best about SendPulse?

What I like most about SendPulse is the flexibility it offers for designing custom templates and setting up email campaigns. Its automation tools are intuitive and effective. I’ve also tried the push notification service, which was very useful for staying connected with users.

SendPulse stands out for its ease of use and the variety of tools it integrates into one platform, from email marketing to push notifications. This makes it efficient for managing multichannel campaigns. The customizable templates and editor are excellent for creating professional and attractive designs. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Although the platform works well, there are too many extra charges for features that could be included in the main plans, which sometimes makes it more expensive. It would also be great to have more competitive options for small businesses or campaigns with limited budgets. Review collected by and hosted on G2.com.

WE
System Admin
Small-Business (50 or fewer emp.)
"The best chatbot & CRM combination i have used"
What do you like best about SendPulse?

Combining Sendpulse chatbot and CRM has changed my business.

I have used many CRM systems & chatbot, but no platform has been able to integrate CRM & chatbot seamlessly as Sendpulse.

This is the best chatbot & CRM combination i have used, being able to send emails and whatsapp messages automatically to our customers is definetly a game changer for us.

I don't usually write reviews, but i had to, so others can experience what i'm experiencing too.

Automating customer conversations without having to do things manually as we used to do before has changed our business for good.

And their price is way lower than others that i have used.

I wish i knew this tool existed long ago. But regardless i'm very happy that i'm using it now. I can't see myself using any other platform except Sendpulse. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

Nothing, it has impressed me beyond anyother CRM & chatbot system i have used. Review collected by and hosted on G2.com.

Andrius M.
AM
Adjust based on your actual job title, such as "Marketing Specialist," "Business Owner," or any other relevant title.)
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A powerful and user-friendly marketing tool for businesses!"
What do you like best about SendPulse?

I really appreciate how easy it is to set up and manage email campaigns. The drag-and-drop editor is intuitive, and the platform offers excellent automation features that save me time. Additionally, their customer support is responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

I wish there were more detailed analytics reports available. Also, the mobile app could be improved to match the desktop functionality. Review collected by and hosted on G2.com.

Verified User in Photography
UP
Small-Business (50 or fewer emp.)
"Great customer support"
What do you like best about SendPulse?

They have great customer support. You actually get to speak to a person if you email a question, imagine that! Also, they're a heck of a lot cheaper & easier to use than Mailchimp. Review collected by and hosted on G2.com.

What do you dislike about SendPulse?

I don't know of any yet. Maybe the only downside could be that it felt like it was hard to get the information I needed from the FAQs. If I remember correctly, something in them was a little confusing and I needed clarification. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by SendPulse.

Free

$0

Standard 1,000

$12

Standard 10,000

$53
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SendPulse Features
Live chat
Integrations
Data Import & Export Tools
A/B Testing
Basic Reporting
Email and Mobile Preview
Manage Email Lists
High-Volume Sending
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SendPulse