SendPulse Reviews & Product Details

I like SendPulse's email service and its chatbot flows, which work really well with a swift interface. I also appreciate the Automation 360, including the email verifier feature. The initial setup was super easy too. Review collected by and hosted on G2.com.

I just feel like the limitations on the bot function should be improved. Also, there is limited models availability. For the website builder, I'd like to see improvements on customization, such as access to the code features, unlike the current limitations, which would be similar to what is available in Duda. Review collected by and hosted on G2.com.

Send Puls is a high-quality platform that I have been using for more than three years. I really enjoy witnessing its growth and the various new verticals it continues to explore. With each new iteration of the product, I find myself growing alongside it, as every update is thoughtfully developed. Review collected by and hosted on G2.com.

Some features are only now becoming available, so they aren't as well supported or as advanced as those offered by more expensive competitors. Review collected by and hosted on G2.com.

We were using Gallabox for our WhatsApp bot, but switching to SendPulse was a real revelation. The value for money is simply unbeatable: SendPulse is significantly cheaper while offering reliable and professional features. Thanks to this change, we will be able to significantly reduce our costs without compromising the quality of service. An efficient, economical solution perfectly suited to our needs. I highly recommend it! Review collected by and hosted on G2.com.

Their WhatsApp bot creation tool is a bit less developed than Gallabox's, which is entirely dedicated to this function. That said, SendPulse also offers mailing, SMS, and pop-ups, making it a much more comprehensive solution. The tool remains largely sufficient for our current needs. Review collected by and hosted on G2.com.

The onboarding experience was seamless, with clear on-screen prompts and guided walkthroughs that made setup feel effortless. Building a chatbot was refreshingly straightforward—even for a first-timer—thanks to well-structured tutorials that are available whenever you need a hand. The payment process? Fast, intuitive, and hassle-free. Overall, it’s a smooth, satisfying experience from start to finish! Review collected by and hosted on G2.com.

I would appreciate the number of subcribers for the least package to be increased from 500 to 1000 Review collected by and hosted on G2.com.

They are genuine and offered at a fair price. Overall, I found them to be satisfactory. I mostly use chatbots. Messenger, Instagram and majorly whatsapp. Review collected by and hosted on G2.com.

I believe that if their CRM were improved, I would switch over from Zoho CRM to SendPulse without hesitation. Review collected by and hosted on G2.com.

SendPulse has been a game-changer for automating communication with our couriers. I use it mainly for Telegram and email flows, and the visual builder is intuitive and powerful. The segmentation options and personalization features help us target different courier groups with ease. I also appreciate the integration with messengers like WhatsApp, which gives us more flexibility. Review collected by and hosted on G2.com.

It would be helpful if Telegram allowed proactive messaging like WhatsApp does. Also, the mobile app experience can feel a bit limited — I’d love more control and visibility over my flows when I’m on the go. Lastly, native CRM features could be expanded a bit more for small teams who don’t use external tools. Review collected by and hosted on G2.com.

SendPulse is easy to use and suits small businesses well. The program is simple, so marketing campaigns succeed easily without technical expertise. The service is affordable - the free version is sufficient for many needs and paid packages are inexpensive. Automation features save time by automatically sending messages to customers. From one place you can manage emails, text messages, and push notifications. Reports help understand which messages work best. Customer support is fast and skilled, and guides make implementation easier. SendPulse combines ease of use, efficiency, and affordability, which makes it an important tool for small business owners. It deserves 5/5 stars and I recommend it to everyone who wants to improve their customer relationships. Review collected by and hosted on G2.com.

SendPulse offers extensive features for email marketing, but its user experience suffers from a poorly designed user interface. The main page is overloaded with numerous functions that are packed into a single view. Beginners struggle with figuring out where to start. Features are located in illogical places, and key elements get lost among less essential ones. New users are not provided with sufficient guidance. The user interface needs a more sensible front page, a more effective search tool, clearer menus, and a comprehensive visual update. Although SendPulse contains a comprehensive toolkit, the interface's lack of clarity significantly weakens the user experience. New users find the platform particularly challenging. Review collected by and hosted on G2.com.

Sendplus is easy to set up, offers smooth WhatsApp integration, and provides useful automation for customer support and lead generation. The platform is user-friendly, with a clean dashboard that makes chat management simple and efficient. Review collected by and hosted on G2.com.

The AI is limited for handling complex or unstructured questions, and some advanced automation features may need technical support to configure. Review collected by and hosted on G2.com.

We are barely starting, but what we like is the ammount of features it has Review collected by and hosted on G2.com.

The AI integrations should also support CLAUDE not only OpenAI and Deepseek, I know there is a manual request, but we'd like to integrate on a different way Review collected by and hosted on G2.com.

Sendpulse is easy to use and saves me a lot of time. I can reach my audience through email, SMS, or chatbots without switching tools. Review collected by and hosted on G2.com.

Honestly, It's easy to use and does everything i need. Review collected by and hosted on G2.com.