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Having only created my account last night; this morning I was able to compose the cleanest, best-looking email blast I've ever done -- in a quarter of the time!
I'd mistakenly tried to send the email without populating a link ...and the software caught my mistake before I could embarrass myself. I feel like Sender is an advocate for the mission my small business is on.
I ran into some trouble verifying my domain *but Veronica in customer service helped me resolve it immediately*
Mailchimp was clunky and expensive with no customer support, so it can just go play with its banana because I'm with Sender now. Review collected by and hosted on G2.com.
Nothing. When I ran into trouble, customer support immediately responded with help. Review collected by and hosted on G2.com.
Video Reviews
Great app, great emails, great service
71 out of 72 Total Reviews for Sender.net
Overall Review Sentiment for Sender.net
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I have been using Sender.net, a bulk mailing operator, for about three weeks.
Before them I tried many others: Brevo, KIT, MailChimp, etc.
I am completely satisfied: a simple, understandable interface, reduced to the essentials (everything you need is there, in any case) and a great Team.
Have I had any problems? Yes, two or three times, marginal things, but annoying.
But this is important: seeing how a company acts when you have any problem, big or small.
Well, the Sender team has always been very quick in responding, involved and empathetic, skilled and constructive in suggesting effective solutions: well done Malissa, Skylar, Michael and all the others!
This alone is enough for me to be very satisfied.
Oh, finally, it should be added that Sender.net is one of the most competitive and flexible providers on the market: compare for yourself, if you have any doubts. Review collected by and hosted on G2.com.
Everything is functional, just some initial doubts on my side. Review collected by and hosted on G2.com.
Skylar is so helpful, Ive chatted with her a few times as we try and decide which plan would work best for us and asking questions around the sms function. I also had some issues with the video integration which I spoke her Skylar about and she referred to the tech team, it was fixed and she emailed to let me know. Brilliant service. Review collected by and hosted on G2.com.
I have not come across any major issues so far. but am new to the platform. Review collected by and hosted on G2.com.
With an easy-to-use interface, setting up a campaign is much easier and faster.
The support team is quick to resolve queries. Skylar was brilliant and made setting up my account a breeze. Review collected by and hosted on G2.com.
The technicality in setting up a campaign took a while, not easy for first timers Review collected by and hosted on G2.com.
So far - great and pretty happy with its ease of use!
Happy with the pricing as all things are starting to add up. Particularly happy with the instant chat assistance chat that was not a chatbot!
So that meant I got a helpful response from Sklar to my set up enquiry straight away and everything seems to be working. Review collected by and hosted on G2.com.
Not all design features are available from my previous edm manager to integrate into my website. However that's a very small thing I will find a work around in the future with. Review collected by and hosted on G2.com.
We had an issue with not receiving a test email, so we contacted Sender's Support Team by email to: support@sender.net and literally within minutes Skylar sorting things out and we were good to go! What amazing service. We are genuinely grateful that this could be sorted so quickly. Review collected by and hosted on G2.com.
Does not always seem to work for Hotmail addresses Review collected by and hosted on G2.com.
Michael assisted me via chat when I needed help with setting up new service. He was polite, professional and knowledgeable. Resolved the trouble for me quickly. Review collected by and hosted on G2.com.
At this time, everything has worked perfectly. Review collected by and hosted on G2.com.
They offer good prices, but what is the point if you cannot use their tool? Review collected by and hosted on G2.com.
The company's communication style is very negative. They let you send emails to more users than allowed and lock your account, which I feel is predatory. When I asked for my money back or to release the lock, they completely blocked my account (which did not matter since I was locked anyway, but it only showed how vengeful they were). I have yet to see such a terrible company. Too bad there are no negative stars. Review collected by and hosted on G2.com.
Sender has all the essential functionalities to create and send email campaign, and comes with a free plan up to 2500 subscribers. Perfect to help build our list. Review collected by and hosted on G2.com.
No landing page yet to get subscribers, but support told me it's in development so it will be there at some point! Review collected by and hosted on G2.com.
I had many questions about how the system worked, and received great service from a gentleman named Michael. It was patient and answered any questions I had. Review collected by and hosted on G2.com.
Not too many dislikes, maybe just the fact that on the plan basis, you can only have as many active subscribers as your plan allows. Review collected by and hosted on G2.com.
Great support made my onboarding a breeze! Review collected by and hosted on G2.com.
There is nothing to dislike. I have a little over 1,000 followers and email them 3x a week. Sender perfectly fits my needs and allows me to expand as needed. Review collected by and hosted on G2.com.
