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Segmentify Reviews & Product Details

Cian M.
CM
Digital Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Segmentify?

Widgets are fantastic and enable us to customise our fans experience on NBL Store. AI bundling has been a huge success for us! It's capabilities are endless and the team are always willing to test new features and ideas until you're satisified. Our Account Manager, Ada Zehir, has been incredible since he took over our account. Very considered in his approach, goes above and beyond and acts quick. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

My main issue with Segmentify is the widget loading times, this is why I didn't give a 10 score for reccomending. I accept this will never be simultaneous, but in some instances, it can take 3-4 seconds to load after our page has fully loaded for users which can make some customers unsure, and in general, is a poor experience. Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

Personalsing our customer journey as we sell merchandise for 10 different clubs, its allowed us to be more club specific and has led to our engagement metrics increasing YOY. It's also helped us gain momementume with product bundling which performs steadily each week. Review collected by and hosted on G2.com.

Segmentify Overview

What is Segmentify?

Segmentify is an AI-powered personalisation platform that helps eCommerce businesses improve customer experiences and increase conversions. Growth Solutions Boosts conversions and retention with personalised recommendations, engagement campaigns, and upsell strategies. Search and Discovery Enhances shopping with personalised search, dynamic filtering, and product discovery. Channel Marketing Drives multi-channel segmented engagement via email, push notifications.

Segmentify Details
Languages Supported
Azerbaijani, Czech, German, English, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish, Turkish
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Product Description

Segmentify is a SaaS tool that helps e-commerce managers convert visitors to customers by making smart recommendations.


Seller Details
Year Founded
2015
HQ Location
London, England
Twitter
@segmentify
1,900 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®

Murat S.
MS
Overview Provided by:
Co-founder at Segmentify

Recent Segmentify Reviews

Peter O.
PO
Peter O.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent help, easy to understand UI and loads of functionallity"
I would say the staff at Segmentify. The software itself is amazing, but the help ypu get is amazing. Helpfull, sharing tips and tricks, best pract...
Catherine G.
CG
Catherine G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great product & great service"
The product was really easy to implement on our website and has led to AOV uplifts of 40% on those customers who click on the recommendations on ou...
David A.
DA
David A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Segmentify: A Valuable Tool for Woox.cz"
We implemented Segmentify on our new e-shop Woox.cz and immediately saw measurable improvements in conversion rates, confirmed through ongoing A/B ...
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70 out of 71 Total Reviews for Segmentify

4.6 out of 5
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70 out of 71 Total Reviews for Segmentify
4.6 out of 5
70 out of 71 Total Reviews for Segmentify
4.6 out of 5

Segmentify Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SegmentifyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Peter O.
PO
Chief Marketing Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Segmentify?

I would say the staff at Segmentify. The software itself is amazing, but the help ypu get is amazing. Helpfull, sharing tips and tricks, best practices and more.

It's easy to use for every day tasks, like keeping track of products in need of attention.

Setting up basic rules for keeping contact with your customers etc.

Integration was flawless and basically more or less just implementing a GTM-script.

We use Segmentify for both analyze and marketing every day.

Every problem we have run in to using the software has been quickly handled by comptent workers at Segmentify. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

I would say there is actually nothing that i dislike with Segmentify.

However, with 20 years in eCommerce - i tend to have extremly specific wishes on software.

Ofcourse all this functionality doesn't exist in Segmentify yet.

But they have allready implemented some of the things i've wished for. And i feel confident the rest will come in due time. Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

Segmentify simplifies tasks that are really timeconsuming taking out the data yourself.

For example targeting products in need of attention, high runners, low runners, products with lots of visits but few conversions.

The UI gives me a real clear picture of what products do well or bad in different channels, making it easier for me to allocate my marketing budget to be as efficient as possible.

I find it hard to compare personalization between different companies, but we did a A/B-test comparing Segmentify to our earlier partner and Segmentify won on all categories.

Not with a land slide, but with a small win on every KPI.

The search tool needed some configuration to work properly for us (we have 100k+ products, so it's extremly important for us).

But after a couple of days it's working just fine. There are a lot of functionality that's new to us that we really enjoy. Incorportaing banners in the search etc.

I think we only touched what we can do yet, so we are trying to implement something new every week.

We also use Segmentify for mails.

Both bulk emails and segmented/automated ones.

The UI for sending mails could be a bit more clear. The build-part is really easy to understand - but implementing codes, specific audiances or specific personalization needed some training.

But then again, all new software does. Review collected by and hosted on G2.com.

Catherine G.
CG
Marketing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Segmentify?

The product was really easy to implement on our website and has led to AOV uplifts of 40% on those customers who click on the recommendations on our website.

The service from Segmentify is fantastic, with any issues sorted promptly. They are very pro-active, always making suggestions on how we can improve our website performance and they are quick to respond and if there are ever any issues they look to find ways to resolve these. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

Nothing that I can think of. Service and product both great. Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

We use Segmentify's recommendation tool, push notification and social proofing. The recommendation widgets have helped us to increase our AOV and units per order and the push notifictaions have increased awareness and traffic to our site. We are still testing the social proofing but are hopeful that this will have improved conversion rates. Review collected by and hosted on G2.com.

David A.
DA
Contract &amp; Interim
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Segmentify?

We implemented Segmentify on our new e-shop Woox.cz and immediately saw measurable improvements in conversion rates, confirmed through ongoing A/B testing. The implementation was fast despite our complex pricing structure, and their support team was professional and responsive. The KAM team has been proactive, client-focused, and aligned with our CRO goals. Their assistance during a challenging period, following a warehouse flood, was particularly appreciated. While not the sole driver of our success, Segmentify has proven to be a reliable and effective tool for enhancing our e-commerce performance. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

We have no complaints, we are satisfied and wish the Segmentify team much success in the future. Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

Segmentify primarily helps us improve our conversion rate and average order value (AOV), while enhancing the overall user experience. Additionally, it provides valuable product-level analytics that support our decision-making process. Review collected by and hosted on G2.com.

Tomasz H.
TH
Managing Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Segmentify?

Improvement in customer experience thet increase sales. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

Cost of the service is too high for my business. Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

It makes shop easier to use by customers. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Segmentify?

Segmentify is a great option to improve your site performance and sales revenue. If you wish to make changes, there are experts available who can quickly get in touch and take action. Although there are areas where the tool can be improved, it is very clear that it provides added value. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

Custom notifications sent based on the customer journey and making simple changes through the dashboard are areas where modifications can be made. Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

Reaching consumers through web push notifications,Receiving analytics services for products, Being able to take quick actions regarding sales and stock through alerts. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Segmentify?

Have great solutions about pop ups, most selling products and others. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

Sometimes is not to alligned in terms of data. Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

Better solutions about personalization messages to our customers, analytics about the customer behavior and search. Review collected by and hosted on G2.com.

Ceyda S.
CS
Product Leader
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Segmentify?

The performance and accessibility of the tools they use Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

Some tools need to be developed. For example, Wheel of Fortune. There are also areas in the panel that need improvement. Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

In the Recommendation and Search section, we have additional seasonal requests that we need to use. Segmentify is guiding in this regard and meets our requests in a short time. Review collected by and hosted on G2.com.

AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Segmentify?

They are always looking for to improve customer experience and giving new ideas, new functions and improve the existing ones Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

With dynamic recommendations and the order how products are shown Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

Mainly search box Review collected by and hosted on G2.com.

Zülal T.
ZT
Digital Marketing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Segmentify?

We have been working with Segmentify for about 5 months. We have achieved good results with many recommandations and improvements in 5 months. They continue to support us with quick setups. I especially want to congratulate the team for their support and speed. Recommandation and search products generally work correctly. Of course, there are issues that can be revised and improved, but overall the results are really good for us. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

We need to work harder on reporting and business development. Not only segmentify, we also need to spend more time on the panel and make improvements. Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

We use product recommendations, search results, web push, personalized banner products.We are satisfied with all the products for now, the results are very good. Review collected by and hosted on G2.com.

AV
Ecom Content Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Segmentify?

Solutions and algorithms make a lot of sense to improve customer purchase intention. Tools are not that complicated to implement in terms of timing. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

Consistency in the functionality of tools can be improved. For some time tools work properly but eventually things break, they are fixed and so on. This could be better. Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

Personalization of the customer experience, which provides better and more accurate suggestions based on user behaviour on the website Review collected by and hosted on G2.com.