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1,768 Salesforce Marketing Cloud Engagement Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Engagement
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I do like that that we don’t have to log into our store email to send them out, instead can do from sales force Review collected by and hosted on G2.com.
When the changes that recently took place occurred, we were responsible for doing slot to make the change hap Review collected by and hosted on G2.com.

We use remedy force as our ticketing system in IT and other projects. I like the fact I can email my customers via this system. Review collected by and hosted on G2.com.
When you search an incident by number from your dashboard it results multiple numbers and you have to search through them all to find your incident. Review collected by and hosted on G2.com.
I love that it is really easy to use. It is really user friendly and the interface shows all the different things you can do within it. Review collected by and hosted on G2.com.
Sometimes it can be frustrating to see that certain mailboxes that emails should be linked to when an email is sent doesn’t always go together. It could be due to having multiple mailboxes but I think it should work accurately if it allows to have that many options. Review collected by and hosted on G2.com.
Connect directly to salesforce platform and users Review collected by and hosted on G2.com.
Not too many issues just wasn’t prominent at my previous company Review collected by and hosted on G2.com.
I like the capacity to be able send emails in bulk, or send them to targeted individuals, or even create one-to-one conversations. Review collected by and hosted on G2.com.
The service can be rather costly and the basic service,which is $1,000/mo does not cover everything. Review collected by and hosted on G2.com.
Template building - that's about it. And even that is horrible. Review collected by and hosted on G2.com.
Where do I start. We purchased a "support package" through a third party that Salesforce recommended, that did absolutely nothing. Setup which should have taken ~ 1 month is still not complete and it's been 6. Nothing is easy, and honestly, nothing works!! If you have a degree in brain surgery, perhaps you can figure out this program. Review collected by and hosted on G2.com.
I like that salesforce gives you the ability to access everything for the company, however it’s still missing a good way to navigate the application and to search within the application as well. Review collected by and hosted on G2.com.
I don’t like that there’s no way to navigate the application but a few tabs, it should be broken down better and have more options to search within the application. Review collected by and hosted on G2.com.

Spearated and organized to make it easy to know which clients to reach out to. Review collected by and hosted on G2.com.
Has a old feel to it like it hasn't quite aged past 2005 Review collected by and hosted on G2.com.
I love how organized it is and how easy to get around it is. Review collected by and hosted on G2.com.
So far I haven’t found anything I disliked. Review collected by and hosted on G2.com.
I like that the technology is cutting edge Review collected by and hosted on G2.com.
It is confusing to use at first- You need to know what you are looking for in order to use the product effectively. Review collected by and hosted on G2.com.