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Salesforce Review
Are use salesforce email to communicate with my CRM.
1,768 Salesforce Marketing Cloud Engagement Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Engagement
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The ability to do almost anything + customization capabilities Review collected by and hosted on G2.com.
Ease of use, requires a lot of training. Review collected by and hosted on G2.com.
the way it has education everywhere! I love how easy it is to use due to its education all over the website and software Review collected by and hosted on G2.com.
not having an app! or do you have one? I have never used now downloaded its app. it will be very convenient to have! Review collected by and hosted on G2.com.
I like that any communication I send via gmail is recorded automatically in Salesforce. I no longer have to send emails in gmail and then paste email into salesforce for record keeping. This has boosted efficiency and speed. Review collected by and hosted on G2.com.
The email studio is a little hard to set up and understand at first, but after time it gets easier. Review collected by and hosted on G2.com.
Salesforce can be a touch frustrating, but this iteration truly surprised me. It is easy to use. Review collected by and hosted on G2.com.
I would enjoy more options for updates. Furthermore, the training could be a bit more clear. Review collected by and hosted on G2.com.
I like how easy and intuitive this product is for me. For instance, we have template emails that make it so easy to quickly build out attractive emails. The development of journeys has also been instrumental to our business growth. Review collected by and hosted on G2.com.
There are times when this platform breaks down and it causes a disruption to our business. However, they are always very transparent about the issue and I appreciate the communication. Review collected by and hosted on G2.com.
The ability to segment distribution lists in a very granular fashion and ease of entering them prospects into Journey builder to drive 1-1 campaigns whether via email, SMS or cross channel Review collected by and hosted on G2.com.
The learning curve to fully utilize the tool and sometimes verbose and unclear documentation. Review collected by and hosted on G2.com.
It’s so easy and user friendly! I love this too for mass communications. Review collected by and hosted on G2.com.
There is not a way to send individual emails Review collected by and hosted on G2.com.
I like best that the application is very easy to maneuver through and it has an excellent help desk function as well. Review collected by and hosted on G2.com.
One down side would include the subjects can be difficult to find at times. Review collected by and hosted on G2.com.
It's easy to use and user friendly. Great product to be in touch with customers on other site Review collected by and hosted on G2.com.
Too many tabs repeated. Slow in loading. Review collected by and hosted on G2.com.
The platform is easy to use with a simple interface. You can save templates to revisit in future emails which makes the experience faster the more you use it. Review collected by and hosted on G2.com.
While it is very customizable, there are certain things that are difficult to change. Also, as you customize, you have to continuously make sure it still works for both desktop and mobile. Some of our colleagues use Outlook and others use Gmail, and we've noticed sometimes it will show up differently on the two. Review collected by and hosted on G2.com.
