Video Reviews
Salesforce Review
Are use salesforce email to communicate with my CRM.
1,768 Salesforce Marketing Cloud Engagement Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Engagement
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I Like best is
1. configurable email templates.
2. fast
3. Automation features
4. mobile compatible Review collected by and hosted on G2.com.
sometimes complex to understand configuration.
small changes might need customisation Review collected by and hosted on G2.com.
That even though they have newer versions and views, you can choose between new or classic. I prefer the classic version Review collected by and hosted on G2.com.
I don't like how often I have to log in. Also don't like how emails appear in the thread. Very confusing and squished looking. Have to go into the email and view html to actually see what's going on. Review collected by and hosted on G2.com.
The minimal training required to get an hands on to use the tool Review collected by and hosted on G2.com.
Several modules are too complex to use for new users Review collected by and hosted on G2.com.
I love the option to either HTML code comms or to use the template options. Also find the tracking / analytics very useful and easy to follow. Review collected by and hosted on G2.com.
I wish creating data ext. and filters were a bit more intuitive but I believe that is just the nature of my business. Review collected by and hosted on G2.com.
Easy to navigate and visualise features before a customer receives them Review collected by and hosted on G2.com.
UI can be super clunky at times and take awhile Review collected by and hosted on G2.com.
Salesforce Email Studio keeps you from having to convert your data to another email program. Review collected by and hosted on G2.com.
It is very expensive to buy, so that is a consideration. Review collected by and hosted on G2.com.
Fast in performance and helps to reach with appropriate communication to a respective group of ppl. Review collected by and hosted on G2.com.
There is nothing to dislike as its good functionality to be used Review collected by and hosted on G2.com.
Template Library, customisation options, delivery flows, segmentation and deliverability. Review collected by and hosted on G2.com.
Expecting more DIY templates. Usability and affordability for small business. Review collected by and hosted on G2.com.
Drag and drop feature. Not really much else. Review collected by and hosted on G2.com.
Poor integration with Salesforce which is wild because it's owned by salesforce (doesn't seem it ever fully integrated after purchasing ExactTarget - former MarketingCloud). Analytics are unreliable, when you reply to an email that comes from MarketinCloud it replies back to a random address so the email looks like spam, autoreplies don't always get forwarded to the email you set as the reply, they have no support (at least for a mid-sized firm) we've had to hire outside consultants and spend thousands of dollars help with set up, projects, etc. because they only function in ticket support (no chat, CSM, or phone support), every time we talk to them they want to upsell us. Review collected by and hosted on G2.com.
Lead bases database great to utilize within the sales team. Review collected by and hosted on G2.com.
Using with an email system for marketing, didnt communicate well with each other Review collected by and hosted on G2.com.
