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Are use salesforce email to communicate with my CRM.
1,767 Salesforce Marketing Cloud Engagement Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Engagement
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As a martech engineer i can affirm that marketing cloud engagement is far thé more complete tool to manage customer journeys, integrating data from anywhere and implementing complexe uses cases and custom applications. Review collected by and hosted on G2.com.
The none login integration or easy connection to data cloud and core cloud for a marketing user Review collected by and hosted on G2.com.
More than just a message sender, MK Cloud Engagement enhances the way you relate to customers by using data to hyper personalize communications. Review collected by and hosted on G2.com.
It's very data oriented. Without correct data it won't work. Requires an intermediate level of data and automation knowledge. Review collected by and hosted on G2.com.
The best feature about Marketing Cloud Engagement is that its journey can handle more than a million records in a very short span. Having rich emails with dynamic content and personalization. Review collected by and hosted on G2.com.
Nothing in major, but the API functionality to connect marketing cloud with other external systems is limited. Review collected by and hosted on G2.com.
It helps to automate email sending and collect information on leads Review collected by and hosted on G2.com.
It takes outside third party to help set it up for us. Review collected by and hosted on G2.com.
Multi-Channel Marketing
Automation Studio(like Email, Mobile, Social) & Journey Builder Review collected by and hosted on G2.com.
Learning SFMC is difficlut, compared to any other Salesforce Products(Trailhead modules). Review collected by and hosted on G2.com.
What I appreciate most about Pardot aka Salesforce Marketing Cloud Engagement is its ability to seamlessly integrate various channels and data sources, enabling personalized and impactful customer interactions that drive engagement and loyalty. Review collected by and hosted on G2.com.
While Salesforce Marketing Cloud Engagement excels in B2B contexts, one potential drawback is its complexity, requiring dedicated resources for optimal utilization. Additionally, its pricing structure may be prohibitive for smaller businesses Review collected by and hosted on G2.com.
Advanced email marketing capabilities: salesforce marketing cloud engagement provides a powerful email marketing platform that allows users to create and send personalized and visually appealing emails.
Automated marketing journeys: with salesforce marketing cloud engagement, users can create automated marketing journeys that guide customers through personalized, multi-step experiences across multiple channels.
Seamless integration with salesforce: being part of the salesforce ecosystem, salesforce marketing cloud engagement is seamlessly integrated with other salesforce products, making it easy to connect marketing efforts to sales and customer service initiatives. Review collected by and hosted on G2.com.
Complexity: Some users find the platform to be complex and difficult to navigate, especially for beginners or those without prior experience in marketing automation tools.
Technical Issues: Some users have reported experiencing technical issues or glitches within the platform, such as slow loading times, occasional downtime, or difficulties integrating with other systems.
User Interface: The user interface has received mixed reviews, with some users mentioning that it can be overwhelming and not as intuitive as they would like it to be. Review collected by and hosted on G2.com.
Salesforce Marketing Cloud is an exceptional platform that leverages data and AI to deliver personalized, cross-channel marketing experiences. It helps businesses build stronger customer relationships and drive growth efficiently. Review collected by and hosted on G2.com.
I can't find anything wrong with this product. Review collected by and hosted on G2.com.
Easy to connect with salesforce core and provide personalised content along with ease of doing so Review collected by and hosted on G2.com.
It is a separate platform and should be included with salesforce core only Review collected by and hosted on G2.com.
SFMC allows me to communicate to contacts in all channels, in a personalized way. It's also a great UI, which is easy to use. Review collected by and hosted on G2.com.
Sometimes it can be hard to do segmentation without SQL knowledge. Review collected by and hosted on G2.com.
