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1,768 Salesforce Marketing Cloud Engagement Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Engagement
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The customer interface is easy, the staff using it did not require major training Review collected by and hosted on G2.com.
Time for deployment is a little longer or was so at our organization Review collected by and hosted on G2.com.
SFMC allows for any user to dive into their specific use cases and develope long term substainable marketing campaigns. Review collected by and hosted on G2.com.
There is a bit of a learning curve, but got to say once you get the ground rules or some training. You are up and running with any complexity needed. Review collected by and hosted on G2.com.
You may be able to send simple emails after taking some time to figure it out, just don't expect to be able to set up complicated workflows in a realistic amount of time Review collected by and hosted on G2.com.
Everything, I have never seen software with such a terrible user experience. The platform is completely outdated, very buggy and constantly hangs. Integration with Salesforce CRM is utterly complicated and breaks easily. It is incredibly time-consuming and frustrating to work with it, even for simple stuff.
Moreover, customer support isn't really helpful. Review collected by and hosted on G2.com.

It is an open format that is easy to navigate. User friendly and has the necessary categories to match what the company needs. Ability to customize to your needs. Review collected by and hosted on G2.com.
It has some categories that aren't relevant to all team members. It may help if it was categorized per team, not as a whole enterprise. We'd appreciate some color too! Review collected by and hosted on G2.com.

One of the best way to do email marketing. The best part is if you are from a technical background you won't feel like you are not using your skills. Review collected by and hosted on G2.com.
There is nothing i dont like about email studio. Review collected by and hosted on G2.com.

I like the well developed customer management service features of customer record keeping and organisation data which helps improved communication much better than other services I used. Review collected by and hosted on G2.com.
The aspect I dislike about this service is the relative high service fee. Apart from that, all other aspects of Salesforce service are highly satisfactory. I would like to see a reduction in the service charges in the long run. Review collected by and hosted on G2.com.
UI interface is great and the User experience is also good. easy to understand and learn about the features. UI interface is great and the User experience is also good. easy to understand and learn about the features. Review collected by and hosted on G2.com.
The complicated color pallet and complicated features.The complicated color pallet and complicated features.The complicated color pallet and complicated features. The complicated color pallet and complicated features Review collected by and hosted on G2.com.

Automation helps a lot in Salesforce and look Review collected by and hosted on G2.com.
More login access needed for time management. Review collected by and hosted on G2.com.
helps me send an email to a list from Salesforce quickly Review collected by and hosted on G2.com.
There could be more function that make it easier to design the email as well as to look at stats after its sent Review collected by and hosted on G2.com.

Integration of all into all, like all in one software Review collected by and hosted on G2.com.
Sometimes getting connection issue due to low internet connectivity Review collected by and hosted on G2.com.