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Are use salesforce email to communicate with my CRM.
1,768 Salesforce Marketing Cloud Engagement Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Engagement
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Working in Salesforce gives one a different perspective on using a tour builder because it feels more like real marketing than making software. Even at the brainstorming stage, it is simple to use thanks to the drag and drop function and its high level of intuitiveness. The key advantages of adopting Salesforce Email Studio are automation and data management. Their Journey Builder program enables data to flow between Email Studio and Sales Cloud to create sophisticated, integrated marketing campaigns. Users of this platform can control all marketing efforts from a single location. The ability to publish lists and delete lists is a great feature for data management via data extensions. It is a platform that contains everything you require to automate campaigns and is genuinely all-inclusive." Review collected by and hosted on G2.com.
We encountered too many problem errors and had to file several help desk tickets, particularly with the advertising studio. Review collected by and hosted on G2.com.
Salesforce marketing cloud is one of the best marketing and sales CRM. The best thing about this tool is its automation feature, which helps make so many marketing activities easy. It helps in multi-channel marketing and email marketing. Its marketing and CRM are connected, saving a lot of time. It's also very easy to use and time to time at different stages it provides automated guidence. Review collected by and hosted on G2.com.
Nothing is there to dislike, but it's not suitable for small businesses due to high cost. Review collected by and hosted on G2.com.
This is the best application to use the email facilities by Salesforce cloud. We can directly share the email attaching the document as well directly by the email in built facilities by Salesforce which is very handy and easy to use. By this application we don't need to use the outlook or any other email application. By tagging someone we can asked the question and share the answer as well. Review collected by and hosted on G2.com.
It's has a limitation to those people only those have a account of Salesforce in that cloud. If someone id is not created in the Salesforce then we can't tagged him directly but by alternative way to enter the email manually we can send the email. Other than no other major issue I have ever faced. Review collected by and hosted on G2.com.
It is fully integrated into our overall business communications system making reporting easier and more efficient. Review collected by and hosted on G2.com.
It's complicated to use without proper training. Review collected by and hosted on G2.com.
One of the most convenient and handy tools for setting up marketing goals. Email automation and data management are the two most beneficial features of Salesforce instance. With that, it is very easy to use the drag and drop feature, even if you are in the stage of Ideation. The most important and effective feature is the integration between the Sales cloud and email studio, as it helps in sales and marketing alignment by maintaining the data swiftly running through. Review collected by and hosted on G2.com.
Having more built-in email templates would have been good. Although this issue is amongst the majority of email marketing tools, with SF marketing cloud it is also very inconvenient to build emails for outlook. There should be integration available with Azure for SSO. Review collected by and hosted on G2.com.
Good for email marketing and comms with prospects and customers Review collected by and hosted on G2.com.
Over complicated sometimes and not as user friendly as other tools Review collected by and hosted on G2.com.
It's user-friendly, from uploading data extensions, building emails, deploying and reporting. You can build emails using the drag-and-drop function or build using HTML. Review collected by and hosted on G2.com.
The interface is fundamental, would love something more vibrant and something that seems like you are creating a masterpiece of an email. Review collected by and hosted on G2.com.
Salesforce Marketing Cloud is the best cloud marketing tool to work with, the best thing about this is that it's an automated tool and it can be integrated with the CRM or website. It also helps in suggestion selling . Review collected by and hosted on G2.com.
Nothing to dislike, it just requires special training initially Review collected by and hosted on G2.com.
Salesforce being somewhat of a gold standard in CRMs this fits nicely into the suite of Salesforce solutions. If you're already familiar with the Salesforce family then working with it is simple Review collected by and hosted on G2.com.
For some, Salesforce solutions can be expensive and cumbersome so it really depends on overall budget and needs. If it's in the budget it's a good get. Review collected by and hosted on G2.com.
It helps strengthen marketing communication with business prospects enabling us to send personalized email communication with the right set of features. It helps us manage the right deliverability of emails for timely newsletters with modern designs and templates. It is really easy to target leads that are in the Salesforce system with this email studio. Review collected by and hosted on G2.com.
It is not a good fit for a high-scaling business as it lacks automation features. On the contrary, it also costs on the higher side when compared to similar tools like Salesforce email studio. Review collected by and hosted on G2.com.
