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Salesforce Review
Are use salesforce email to communicate with my CRM.
1,768 Salesforce Marketing Cloud Engagement Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Engagement
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The connectedness and ability to customize every customer ticking and journey is very exciting for us. Review collected by and hosted on G2.com.
SFMC could is complicated and there is a very steep learning curve. Review collected by and hosted on G2.com.
Sandbox is the tool which makes easy for developing the Salesforce application Review collected by and hosted on G2.com.
It is very hard to learn outside, there is no one outside who teaches Salesforce Review collected by and hosted on G2.com.
I like that the platform is easy to use and programs different databases to classify better your contacts and is an easy way to find all of the information of the contact. Review collected by and hosted on G2.com.
The program doesn't work every time and does not allow easily connecting information from all of your contacts so from time to time, contacts may be duplicated with inaccurate information. Review collected by and hosted on G2.com.
SMCE is effective in helping achieve a positive outcome for companies. Review collected by and hosted on G2.com.
There isn't anything that I dislike about SMCE. Review collected by and hosted on G2.com.
Salesforce Marketing Cloud has been a huge success for our business. It allows us to automate our marketing efforts using customer data from Salesforce CRM. Before we discovered Marketing Cloud, extracting data from spreadsheets and importing it into a separate tool was a time-consuming, manual process that had to be repeated whenever new data was available. Thanks to Marketing Cloud, we can now view email metrics in Salesforce alongside reports, dashboards, and customer records. This greatly reduced our workload and effort. Review collected by and hosted on G2.com.
Salesforce Email Studio is a powerful marketing tool but has flaws. The biggest issue is that experiments, such as A/B testing, often produce unexpected results. This can leave researchers scratching their heads and wondering why their initial attempts failed. Review collected by and hosted on G2.com.
Easy to create personalized journeys for customers depending on their tastes kind of content they wish to see.
Real-time views
Powerful insights about the customer interaction with your brand Review collected by and hosted on G2.com.
It is a bit costly for small-medium business users.
To create automated journeys, you need developer support for data captures.
Difficult for newbies to immediately learn and adapt. Review collected by and hosted on G2.com.
There is nothing that compares to Salesforce Email Studio when it comes to cloud-based mass email distribution. The ability to create content blocks and one's email template are Salesforce Email Studio's most notable features. Using the provided templates, it is possible to create anything imaginable. It offers a variety of tools for creating official-looking emails. It has the capability of organizing and completing tasks in an orderly manner. The tool is an ideal tool due to its adaptable platform and responsive design. This tool is highly user-friendly. Review collected by and hosted on G2.com.
Some users dislike Salesforce Email Studio because it is difficult to use and can be unreliable. Also, new features are sometimes not successfully incorporated into the email experience, which can deny users the intended journey or destination experience. As a result, fewer people tend to respond to emails overall. Review collected by and hosted on G2.com.
E.g. moving an account from different stages. While closing the software it remains there where you left it not where it wants you to start it. Best out there. Review collected by and hosted on G2.com.
It really needs a fast internet connection. I wish it would work with slow internet. Since remote working is becoming the new normal it would really be best in the market, which it already is. Review collected by and hosted on G2.com.
Scoring, and grading, engagement studio isbest tools for any marketer Review collected by and hosted on G2.com.
Not easy to use for new marketer. Little complex and repetitive options makes it confusing Review collected by and hosted on G2.com.
Very flexible and somewhat easy to use for advanced use cases Review collected by and hosted on G2.com.
Sometimes hard to use because so many ways to do the same thing Review collected by and hosted on G2.com.
