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Salesforce Review
Are use salesforce email to communicate with my CRM.
1,768 Salesforce Marketing Cloud Engagement Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Engagement
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Einstein predictive modeling and intelligence reports for all channels. Reporting catalogs. Review collected by and hosted on G2.com.
Cost can be expensive for small businesses. Review collected by and hosted on G2.com.
Email Studio
Journey Builder
Automation Studio
WhatsApp Review collected by and hosted on G2.com.
No Audit logs
Mobile Studio
Very Slow Content Builder
WhatsApp UnSub List Review collected by and hosted on G2.com.
I like the tracking and reporting feature. You are able run reports seamlessly and the parameter options are typically spot on. Review collected by and hosted on G2.com.
It performs slowly in other browsers besides Google chrome. When using edge or explorer the program lags. Review collected by and hosted on G2.com.
Ease of use. Interface is lovely. Awesome Documentation. Customisable variety of studios like Email Studio, Social Studio,Mobile Studio,Advertising Studio.The Journey Builder is a powerful feature. Review collected by and hosted on G2.com.
Support taking time to resolve issues. Need live chat. Often complex and overwhelming to use. Issues in Salesforce Marketing Cloud Engagement for users with no experience in marketing automation Review collected by and hosted on G2.com.
Makes it fairly easy to format emails/newsletters and track engagement. Used it to manage newsletters for a non-profit organization. Review collected by and hosted on G2.com.
The user interface could be improved especially in terms of graphic design options. Review collected by and hosted on G2.com.
Efficient Multi-channel Management. Salesforce Marketing Cloud Engagement excels in seamlessly coordinating diverse campaigns for optimal customer engagement. Review collected by and hosted on G2.com.
Limited customization options for complex campaigns. Steep learning curve, especially for beginners. Integration glitches at times. Review collected by and hosted on G2.com.
It's integration with Salesforce and it's wide features including email marketing, user management, and nurture marketing. Ease of creating email templates, reports Review collected by and hosted on G2.com.
Not easy for beginners to understand as they are usually confused as to how to create templates and lists. Thus, it requires a lot of training. The cost is also high. Review collected by and hosted on G2.com.
That can be customized according to the needs that you want to cover Review collected by and hosted on G2.com.
for now the only thing that seems slow to me is the identity verification Review collected by and hosted on G2.com.
When we used the SF Marketing Cloud it was the easiest way to keep everything tied directly to our CRM. It was by far the definition of you get what you pay for. While its more costly than some others, the functionality is far superior. Review collected by and hosted on G2.com.
The cost of salesforce is a big driver in why many cannot use it. Its not too terrible if you have a large budget, but as you know with most organizations marketing is the first department to take the hit. Review collected by and hosted on G2.com.
I like how easy it is to use the help bot (Olivia) Review collected by and hosted on G2.com.
I haven't found a way to delete a contact Review collected by and hosted on G2.com.
