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1,768 Salesforce Marketing Cloud Engagement Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Engagement
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I like how it allows the team to interact with consumers in every stage of the funnel. Review collected by and hosted on G2.com.
The individual setup for the different skus Review collected by and hosted on G2.com.

Salesforce Email Studio provides robust marketing tools like segmentation, automation, A/B testing, reporting & analytics, and connectivity with Salesforce CRM. All of these features can aid businesses in increasing the efficacy of their email marketing campaigns. Review collected by and hosted on G2.com.
One drawback of Salesforce Email Studio is that it can be difficult for beginners, and learning how to use all of its features may take time and resources. It can also be expensive for small firms. Review collected by and hosted on G2.com.

I appreciate how easy it is to setup campaigns (push and email notifications) out of SFMC. I also like the extra steps taken in SFMC to ensure that the setup is correct (de-duping, UTF-8, etc.). Review collected by and hosted on G2.com.
When sending tests to Litmus or personal emails out of Salesforce, it takes a few minutes to receive anything in an inbox. This delay can be a bit frustrating when needing to test multiple variations of an email, as you often need to account for an additional 10 minutes just to have email previews ready. Review collected by and hosted on G2.com.

To generate more quality leads and marketing and sales teams now more together with insights into the same data. Most of all, AI with Einstien behavior scoring is in real time. Review collected by and hosted on G2.com.
First, only cloud model and no on-premise option is avaiable.
Second, the high cost and the hidden costs can get very expensive.
Third, the complexity of Salesforce and is too feature rich. Review collected by and hosted on G2.com.
It is a tool with which you can do almost anything you want as regards communicating with your customers via multiple channels and ina multi step journeys. Review collected by and hosted on G2.com.
it is a little more technical and requires good understanding of data in order to use its full potential Review collected by and hosted on G2.com.
The journey creation process is simple and intuitive Review collected by and hosted on G2.com.
Data connectivity from proprietary sources is challenging Review collected by and hosted on G2.com.
It gets you the suite you need all in one place. Be it Automation, productivity, tracking. One shop has all the products you may need to make your business a successful one! Review collected by and hosted on G2.com.
Honestly, nothing. Pricing may be placed there if I have to but I should not knowing the benefits you get. Review collected by and hosted on G2.com.
The flexibility and scalability of Salesforce Marketing Cloud Suite makes it easy to explore new ideas and ways of implementing marketing campaigns. The suite is reliable and secure, which are very important for our organization. Review collected by and hosted on G2.com.
Salesforce Marketing Cloud Suite is a powerful and comprehensive platform, that makes it inherently complex to use, and easier to make mistakes. Those errors tend to be user mistakes, but they are often cause by the complexity of the tool. Review collected by and hosted on G2.com.

Salesforce can do ANYTHING you want it to. Literally, if you can dream of a scenario, a report, a campaign, or just an idea you had to make your job better, Salesforce has the capabilities to do it. Review collected by and hosted on G2.com.
The only issue with Salesforce is that it is while it can do anything, learning how to use the extremely robust platform to get the outcomes you want is a challenge. It's very complex and intricate. Review collected by and hosted on G2.com.

I like being able to create landing pages, emails and forms all in one platform. I like how they easily integrate with each other as well. It's a very useful tool. Review collected by and hosted on G2.com.
I wish the connection between form fills and Salesforce capture leads could be a bit more seamless. The limitations on number of active contacts can be annoying at times. Review collected by and hosted on G2.com.