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1,768 Salesforce Marketing Cloud Engagement Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Engagement
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Enable business to streamline there marketing and sales Review collected by and hosted on G2.com.
Complexity high cost and limited support available Review collected by and hosted on G2.com.
Everything is in one place andallows me to prioritize Review collected by and hosted on G2.com.
Nothing I love it and am a huge internal advocate Review collected by and hosted on G2.com.
Salesforce marketing cloud is the best marketing tool i have used so far, it's fully automated, we can run multiple marketing and bulk emailing campaigns at a given time. It also so suggestive markeitng as per the target audience. It's the best tool to worked with. Review collected by and hosted on G2.com.
nothing to dislike but user needs some specific training and it's expensive too. Review collected by and hosted on G2.com.

Super easy to use and start with. Great user friendly UI and everything you need to start your customers and straight forward if you have idea of which modules you have to go with. Nothing complex. Review collected by and hosted on G2.com.
It works seamlessly when you fit it as a B2B, but when you try to fit it in B2C you might face some complexity. And ifwe think of small business, cost can be a major factor. Review collected by and hosted on G2.com.


It includes several advanced features for marketing tools on a personal level which includes sms, push notifications, email and social media. Review collected by and hosted on G2.com.
Salesforce marketing is a bit expensive software. Maintaining documentation is poor and have lack of description with some outdated features Review collected by and hosted on G2.com.
Our teams loved that the engagement information synced with the CRM providing a clear view of engagement activity Review collected by and hosted on G2.com.
The engagement history took up storage space and cleared off the records after a period
Of time Review collected by and hosted on G2.com.

Rebust engagement tool, data driven,insight Review collected by and hosted on G2.com.
complexity and cost, Customization Complexity Review collected by and hosted on G2.com.
Personalization and segmentation is really nice. Some other features which we like are multi-channel marketing, automation and journeys. Also provides data-driven insights and flexibility. Review collected by and hosted on G2.com.
Little complex and can be difficult for new users to be able to use all of its features and that may take time and resources. Also, suppression list creation can be made more seamless. Review collected by and hosted on G2.com.
It's easy to track the open rate and click behavior. It is also easy to analyze marketing results and update recipients lists. It provides various existing template styles as well as html options. Review collected by and hosted on G2.com.
Some devices/apps don't support some behaviors of the templates. Even though the responsiveness is working in the preview, sometimes it's not supported on some devices/apps. You have to keep checking and testing on as many devices as possible to make sure it's working properly. Stylings are not easy and not supported by all devices/apps. Review collected by and hosted on G2.com.