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1,768 Salesforce Marketing Cloud Engagement Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Engagement
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This is the best marketing tool we have used so far. It has made our email marketing and campaign activities so easier and takes no time. The best thing about it that it uses AI ans automation to send suggestions for marketing activities. It can be integrated with the website to get real time insights. Review collected by and hosted on G2.com.
Nothing it's a great tool but it's bit expensive Review collected by and hosted on G2.com.
Sales force marketing helped me to grow my product marketing for better sales Review collected by and hosted on G2.com.
Not be able to find any dislike now but later maybe Review collected by and hosted on G2.com.

The platform is extremely user-friendly, and enables businesses to easily send communications. Review collected by and hosted on G2.com.
It is fairly robust and can be challenging to use depending on the state of your data. Review collected by and hosted on G2.com.
Automation, seamless and points and click approach.
Low code to pro code Review collected by and hosted on G2.com.
Limitations related to salesforce integration.
Pardot capabilities Review collected by and hosted on G2.com.

The AI tools like Einstein - with Send Time Optimization, User Personas, Personalisation, Complex Journeys have been useful in creating smarter campaigns to send to users. Review collected by and hosted on G2.com.
A lot of automation studio has to be coded in SQL and this gets complicated, it would be better if there were more automated parts for plug-and-play creation of user journeys. Review collected by and hosted on G2.com.

The basic interface is very user-friendly and process flows make sense Review collected by and hosted on G2.com.
I found that setting up triggered campaigns are clunky and difficult to understand Review collected by and hosted on G2.com.
I like its customization and targeting (campaigns) features best. It allows us to deeply personalize every email as per the potential lead's information made available to us. Also, we can specifically target our marketing with precision. All this together greatly improve the quality and success of our campaigns. Review collected by and hosted on G2.com.
The pricing could have been more competitive. It is Ok for big corporations, but smaller companies may not be able to afford it, plus it even requires the company to hire techies, who are well versed with its plethora of nitty gritties to ensure maximum RoI. They will also need to be responsible for setting it up and maintaining it over time. Review collected by and hosted on G2.com.

The efficiency and ease of control. You can manage email automation, collect hot leads and their contact details. Helps the business grow 2x with its capabilities. Review collected by and hosted on G2.com.
Nill. Salesforce's products are known for its multivariate approach. I really like that it is a software for all your marketing needs and don't need to switch between tabs. Review collected by and hosted on G2.com.

service and support is best in salesforce marketing cloud engagement Review collected by and hosted on G2.com.
pricing is very high where small organisations not affordable Review collected by and hosted on G2.com.

to check the customer details and even their edit the email address Review collected by and hosted on G2.com.
bit complicated tool to access details and orders Review collected by and hosted on G2.com.