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1,767 Salesforce Marketing Cloud Engagement Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Engagement
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Ease-of-use. User-friendly UI. Quick system response Review collected by and hosted on G2.com.
At times, Content Builder updates are not trigered on a messaging activity that is in an existing journey being built. Review collected by and hosted on G2.com.
Great journey builder functionality and email templates Review collected by and hosted on G2.com.
Wish the cost wasn't so high to leverage this tool Review collected by and hosted on G2.com.

The simplicity of tool and task. Very efficient Review collected by and hosted on G2.com.
Nothing. I wish my organization gain access to other SF tools to supercharge SFMC Review collected by and hosted on G2.com.

Salesforce Marketing Cloud has most of the functionalities that any Marketing team would need. It has a very strong user base and training is available in many places. Review collected by and hosted on G2.com.
The User interface is not intuitive for non-technical Users. Sometimes it's very hard to remember where Objects reside inside the interface. It's also very difficult to delete records from the Marketing platform once they have been loaded in. Review collected by and hosted on G2.com.

Strategy of this marketing cloud management is very good Review collected by and hosted on G2.com.
Currently I have no idea about disliking. Review collected by and hosted on G2.com.
It integrates well with other Salesforce products like sales etc. Review collected by and hosted on G2.com.
Need more technical expertise for inital setup Review collected by and hosted on G2.com.

I like Salesforce as it is a user friend interface and provides lots of customisation scope. Review collected by and hosted on G2.com.
Some Salesforce standard limitations which cannot be bypassed Review collected by and hosted on G2.com.

Salesforce marketing cloud is praised for its robust marketing automation capabilities allowing businesses to create personalised targeted across web channels and provides the driven insights for optimising campaigns.
It has ease of use .it has ease of implementation and provides customer support , having multiple features,ease of integration. Review collected by and hosted on G2.com.
The pricing structure can be a concern for smaller businesses.
It's important to carefully assess the specific needs and resources to your organisation before committing to salesforce marketing cloud, also a bit costlier than other marketing cloud. Review collected by and hosted on G2.com.
As an admin for various marketing automation platforms similar to Marketing Cloud, it is definitely built for large scale enterprise companies. I'm excited to see how the partnerships and integrations develop over time to make it easier to manage my tech stack. Review collected by and hosted on G2.com.
Some legacy features a symptom of acquisitions feel like very disjointed experiences as a user building in Marketing Cloud. Review collected by and hosted on G2.com.

We are able to market to our consumers in an easy and organized manner Review collected by and hosted on G2.com.
Data integration can be complex (data in and out) if not set up correctly Review collected by and hosted on G2.com.