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Top 10 JustCall Alternatives & Competitors

(2,084)4.3 out of 5

Explore the best alternatives to JustCall for users who need new software features or want to try different solutions. Contact Center Software is a widely used technology, and many people are seeking easily administered, sophisticated software solutions with auto dialer, speech analytics, and session summary notes. Other important factors to consider when researching alternatives to JustCall include communication and user interface. The best overall JustCall alternative is CloudTalk. Other similar apps like JustCall are Kixie PowerCall & SMS, Talkdesk, Aloware, and RingCentral Contact Center. JustCall alternatives can be found in Contact Center Software but may also be in VoIP Providers or Outbound Call Tracking Software.

Best Paid & Free Alternatives to JustCall

CloudTalk
Kixie PowerCall & SMS
Talkdesk
Aloware
RingCentral Contact Center
Aircall
Dialpad Connect
OpenPhone

Top 10 Alternatives to JustCall Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how JustCall stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Financial Services, and Real Estate, and find the best product for your business.

CloudTalk

By CloudTalk

(1,243)4.3 out of 5

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CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Categories in common with JustCall:

Reviewers say compared to JustCall, CloudTalk is:

Slower to reach roi

More expensive

Better at support

See all CloudTalk reviews

Kixie PowerCall & SMS

By Kixie

(789)4.8 out of 5

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Kixie is an open telephone service with deep integrations into CRM, ERP, Marketing Automation Software, and more.

Categories in common with JustCall:

Reviewers say compared to JustCall, Kixie PowerCall & SMS is:

Better at support

Better at meeting requirements

More usable

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Customerly

(35)4.4 out of 5

Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

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Reviewers say compared to JustCall, Customerly is:

Easier to do business with

Better at support

Better at meeting requirements

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Talkdesk

By Talkdesk

(2,408)4.4 out of 5

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Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Categories in common with JustCall:

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Reviewers say compared to JustCall, Talkdesk is:

Slower to reach roi

More expensive

Better at support

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Aloware

By Aloware

(590)4.2 out of 5

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Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient.

Categories in common with JustCall:

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Reviewers say compared to JustCall, Aloware is:

Easier to do business with

Better at support

Easier to admin

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RingCentral Contact Center

By RingCentral

(146)4.0 out of 5

RingCentral Contact Center is an omnichannel solution designed to let customers choose their preferred method of communicating with a company, including voice, chat, social media, SMS, email, and others.

Categories in common with JustCall:

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Reviewers say compared to JustCall, RingCentral Contact Center is:

Slower to reach roi

More expensive

See all RingCentral Contact Center reviews

Aircall

By Aircall

(1,180)4.3 out of 5

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Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

Categories in common with JustCall:

Reviewers say compared to JustCall, Aircall is:

Slower to reach roi

More expensive

More usable

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Dialpad Connect

By Dialpad

(1,855)4.4 out of 5

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Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Categories in common with JustCall:

Reviewers say compared to JustCall, Dialpad Connect is:

Slower to reach roi

Better at meeting requirements

Better at support

See all Dialpad Connect reviews

OpenPhone

By OpenPhone

(2,323)4.7 out of 5

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OpenPhone is the new phone for business. It comes with powerful calling, messaging, and a lightweight CRM. Works great for individuals and teams. It allows you to share a phone number with teammates, like an inbox. Available in the browser, iOS, and Android.

Categories in common with JustCall:

Reviewers say compared to JustCall, OpenPhone is:

Better at support

Easier to admin

Easier to do business with

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NICE CXone Mpower

By NICE

(1,635)4.3 out of 5

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NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.

Categories in common with JustCall:

Reviewers say compared to JustCall, NICE CXone Mpower is:

Slower to reach roi

Better at meeting requirements

More expensive

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#10

Genesys Cloud CX

By Genesys

(1,396)4.3 out of 5

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The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with JustCall:

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