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Rydoo Reviews & Product Details - Page 2

Rydoo Overview

What is Rydoo?

Rydoo is an expense management software that automates expense reporting processes and accelerates reimbursements. It gives finance teams more control over employee spending, improves overall efficiency and enhances compliance for global organisations. Rydoo’s software allows users to create, submit and approve expenses in real-time and on the go through either the mobile or desktop app. Finance teams can also customise approval flows and expense rules to automate processes and save time. The system can also integrate with over 35 travel, HR, finance, and ERP tools.

Rydoo Details
Product Website
Discussions
Rydoo Community
Languages Supported
Czech, Danish, German, English, Finnish, French, Hungarian, Italian, Japanese, Dutch, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Ukrainian, Chinese (Simplified)
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Product Description

Rydoo is a Travel & Expense management application.

How do you position yourself against your competitors?

- Real-time expensing -

Rydoo's mobile & web application streamlines the entire expense reporting process. Employees can manage their expenses in real-time by simply taking a picture of their receipts and submitting them for approval in one single click.

– An integrated solution–

Rydoo integrates with the most popular accounting software & ERP solutions including SAP, Oracle, Microsoft Dynamics, Netsuite, Xero and Quickbooks to offer its users a seamless two-way flow from expense submission to reimbursement. Rydoo also partners with best-in-class solution providers such as TravelPerk, Bamboo HR, and HiBob for an even more integrated and seamless experience.

– End-to-end support –

From the moment of onboarding, Rydoo's Customer Success team will ensure you get the best out of the platform and become real-time-expensing expert in no time.


Seller Details
Seller
Rydoo
Company Website
Year Founded
2011
HQ Location
Mechelen, Antwerp
Twitter
@Rydooapp
1,442 Twitter followers
LinkedIn® Page
www.linkedin.com
153 employees on LinkedIn®
Description

Rydoo is a digital expense management platform designed to simplify and automate the process of expense reporting and travel management for businesses. Offering features such as receipt scanning, real-time expense tracking, and integration with various accounting systems, Rydoo helps organizations streamline their financial processes, improve compliance, and enhance employee productivity. The platform is suitable for companies of all sizes and aims to provide a user-friendly experience for both employees and finance teams. For more information, visit their website at [rydoo.com](https://www.rydoo.com/).


PF
Overview Provided by:
VP of Marketing at Rydoo

Recent Rydoo Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Expense management"
track expenses and pricing for your organization
MG
Meagan G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Rydoo me Please!"
Rydoo was easy to utilize and helped me with completing my tasks efficiently. Customer Service was very compassionate when I needed support.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Very Easy to Submit Expenses"
Simple to use, ability to have receipts scanned automatically and push Lyft receipts
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Rydoo Media

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735 out of 736 Total Reviews for Rydoo

4.4 out of 5
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735 out of 736 Total Reviews for Rydoo
4.4 out of 5
735 out of 736 Total Reviews for Rydoo
4.4 out of 5

Rydoo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RydooQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MA
Process Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Rydoo?

Rydoo is very easy to use and has a very simple user interface.

Uploading the expanse on rydoo is very easy and no prior training required to use rydoo.

In my current organization, Ramboll, we use Rydoo to get reimbursement for internet and business trip expenses.

To upload a bill, we need to scan and upload the invoice; it automatically fetch data from the scanned bill. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

NO dislikes about Rydoo.

It is perfect and easy to use with a simple user interface. Anybody can use it to manage all the business expenses and get reimburse from the comany. Review collected by and hosted on G2.com.

What problems is Rydoo solving and how is that benefiting you?

Rydoo helps manage all the business expenses like internet, taxi, and business trip expanses. Rydoo is very easy to use and to upload any invoice over Rydoo we need to scan the invoice and upload it over Rydoo. checking status of expanse is very easy. Review collected by and hosted on G2.com.

AL
Technical Account Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Rydoo?

Rydoo had problems early-on, such as assuming sales tax would be the same throughout the US and not understanding that sales tax and VAT aren't exactly the same. I worked with their product team when they were a small company and, over time, they sorted out the problems. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

Six years and some change later, I've been keeping all of my small business expense records in Rydoo. It's just me, perhaps a handful of receipts per week. My Rydoo costs doubled from $40 per year to $80 per year from 2016 to 2022. This year, they're increasing the cost to $120 per year and requiring me to pay for five subscriptions (paid in advance), an increase from $80 to $600. I'll be moving my data away from Rydoo - a 15x increase in costs isn't the behavior that I expect from a stable business partner, and I'd caution others to beware. Review collected by and hosted on G2.com.

What problems is Rydoo solving and how is that benefiting you?

Tracking expenses, reporting expenses. I'm not using Rydoo for expense management, only expense tracking. I track with expenditure categories that match tax categories and run an annual report for my accountant with all the receipts.

As mentioned elsewhere, Rydoo is creating more problems than its solving at the moment. Their 15x cost increases over the past six years are driving me to another solution. I'd recommend against Rydoo for people seeking a long term solution as Rydoo has proven to be an unreliable long-term business partner. Review collected by and hosted on G2.com.

Response from Pedro Ferreira of Rydoo

Dear Aaron,

We are sorry to hear about your recent experience with our pricing and we apologize for any inconvenience caused. We would like to assure you that what happened to you was not the intended result, and we are actively investigating the matter to ensure that it does not happen again in the future.

We encourage you to contact our support team directly at hello@rydoo.com so that we can discuss the details of your specific situation and work to find a resolution. Our team is always available to address any concerns you may have and can provide you with further information on our pricing policies.

Thank you for your understanding and we hope to hear from you soon.

Best regards,

Rydoo Team

ME
Assistant Accounts Officer
Government Administration
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Rydoo?

First of all, I use the Rydoo app to take photos of all my receipts and gather the electronic ones then upload them all at once. I like the clean interface and I like that there are different ways to create an expense. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

Sometimes the mobile app does not sync properly, but I have noticed significant improvements over the last 6 months so I'm confident this is being worked on. Review collected by and hosted on G2.com.

What problems is Rydoo solving and how is that benefiting you?

Good history of expenses and good usage of information captured from receipts. Makes it easier to validate and verify expenses with the instant picture option. Reporting is good and has several options. Review collected by and hosted on G2.com.

CP
Business Consultant (Professional Services)
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Rydoo?

Having previously come from an organisation with a very manual 'spreadsheets/PDF/email thread' method, Rydoo has been a breath of fresh air. Paying for something on the go... just snap a photo of the receipt and it automatically gets logged. Booking a train on your laptop, just drag and drop the PDF confirmation into the website. At the end of the week, I give everything a quick once over, and submit! I can even track the progress of being approved/paid so I know when I can expect my reimbursements to arrive. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

In general, really happy with the product, there's nothing to dislike. The only flaw in the process is the occasional need to chase a line manger/finance team to approve payments butthat's a human problem. At least the UI tells me where my claim is 'stuck' so I know who to chase. Review collected by and hosted on G2.com.

What problems is Rydoo solving and how is that benefiting you?

In the past with a boring and laborious expenses process, I sometimes wouldn't get around to making claims in a timely manner as I'd have more pressing ways to spend my day. This would result in credit card bills stacking up. With Rydoo, I'm always on top of my claims, never miss a receipt, and always get my credit card bill paid on time. Review collected by and hosted on G2.com.

Response from Renata Taunay of Rydoo

Hey Christopher, thank you for your feedback! We're glad to hear you're having a great experience with Rydoo - or should I say, enjoyable? 😉

KN
Group Financial Controller
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Rydoo?

The system is straightforward to use for staff members; they can download the app onto their phone and update expenses as they go along.

The system is also straightforward to administrate; we have linked our company business cards to the system so expenses are automatically listed and matched to invoices. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

They recently released an update to their system where staff must now click 'submit' before the expenses can be harvested. For us there was no benefit to the change, it just resulted in an additional step before we could complete the expenses for the month. Review collected by and hosted on G2.com.

What problems is Rydoo solving and how is that benefiting you?

We used to report expenses via Excel spreadsheets and staff members posting in their physical receipts. The admin wasted on this system was not acceptable for the finance team. With Rydoo individual staff members have to take responsibility for loading their expenses onto the system, taking a photo (doing away with paper-based records) of the receipt/invoice, coding the expense correctly in terms of type of expense and which cost centre the cost belongs to. The automation of card spend being brought into the system stops expenses being missed by individuals and the reporting produced helps us to move all of this data into our accounting system efficiently. Review collected by and hosted on G2.com.

Response from Renata Taunay of Rydoo

Hello Kirk, thank you for taking your time to share your feedback with us, we appreciate it!

MF
VP Business Applications
Consumer Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Rydoo?

Capturing receipts and uploading them into the app is very simple and straightforward. This is the software that can manage all the expenses of the employees in the organization. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

Sometimes it takes time to scan. Otherwise experience is good for now. Review collected by and hosted on G2.com.

What problems is Rydoo solving and how is that benefiting you?

Easy to manage expenses and to directly upload and reimburse common expenses. Review collected by and hosted on G2.com.

KB
Strategic Account Executive UKI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Rydoo?

Ease of receipt capture, ease of submission of receipts and mileage calculator, clean & fresh UI. The receipts@rydoo.com email address and its auto processing of digital receipts and the vendor. It shows your most recently used categories to speed up the process. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

Small things. When I use autocorrect/predictive-spelling, it doesn't add a space to type the next word so I can't use the predictive text to type sentences quickly and I'm a slow typer as is! Maybe its my company but the approval process is not so transparent for the end user, when you hit submit it says, controlled, I'd much prefer approval 1 of 3/4 etc Review collected by and hosted on G2.com.

What problems is Rydoo solving and how is that benefiting you?

I get paid my expenses and they have always been correct. It's a simple problem but very important to me. Review collected by and hosted on G2.com.

Response from Renata Taunay of Rydoo

Hey Ken, thank you so much for taking the time to give us your feedback. It's very valuable to us!

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Rydoo?

Rydoo is super easy to use, sleek and something mind-blowing for me. This is the first app that I use with such a smart Ai reading the receipt very accurately, with less fuss and a pretty comprehensive choice of tax rates and category. I also like the audit trail for the whole submission. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

I think the app naming is sometimes misleading because there are 4 stages of the claims. The dashboard shows (to submit > waiting for approval > waiting to be controlled > waiting to be reported) while each line item and on each expenses audit trail shows a similar word which can be confusing for non finance/accounting people. Review collected by and hosted on G2.com.

What problems is Rydoo solving and how is that benefiting you?

Rydoo is a perfect solution for the submission of expense claims and it is helping the team members who may not be in the same country as the finance people. It has automated the whole process and expedited it as well. This is very helpful for a lot of companies that have remote workers and international colleagues like ours Review collected by and hosted on G2.com.

Response from Renata Taunay of Rydoo

Thank you for your feedback! We're glad to see you're having a great experience with Rydoo.

FH
Area Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Rydoo?

Rydoo is SAAS and therefore platform independent. That's how I use it on my notebook in the browser and on smartphones. I like the relyable OCR feature and the process flow to claim expenses. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

What could be better is to implement tooltips, eg for the status of an expense. I am using it since 1.5 years but still don't really know what which status means. Review collected by and hosted on G2.com.

What problems is Rydoo solving and how is that benefiting you?

Rydoo helps me in claiming my expenses so i can make sure I get reimbursed for my company spendings and don't need to pay for them myself because i need to folow complicated processes. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rydoo?

I like that I can add things in CAD but get paid out in my Euro account for when I'm traveling. I was really nervous to pay so much out of pocket when I moved to Europe but Rydoo made it very easy to add my receipts, and even scans them for me so I don't need to waste time filling in information. Review collected by and hosted on G2.com.

What do you dislike about Rydoo?

I had my account or page reset a few times, so ive lost all my past receipt info. Not a big deal but I like to have all my things saved in one spot, just incase i ever need it again Review collected by and hosted on G2.com.

What problems is Rydoo solving and how is that benefiting you?

expense management. No longer need to get cash or manage my budgets that way, with their trips function i can easily see how much I'm spending and what things i have already expensed Review collected by and hosted on G2.com.

Response from Renata Taunay of Rydoo

Thank you for your feedback! I was in your shoes once and Rydoo definitely made things easier for me as well. Glad to hear you're having a great experience with it.